Posted on Jun 17, 2026|Queen Room
Guest UserThis was my second stay here, and I chose it again because of its incredibly convenient location right on the town's pedestrian street, making everything easily accessible. The breakfast was also delicious. The room was spacious, bright, and clean, making for a very comfortable stay. It's my top choice when visiting Canterbury.
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Price per night fromMYR 331
Posted on May 21, 2026
Guest UserI really had a pleasant stay. Everything about the hotel was relaxing and although I didn’t sleep well (due to being in a different bed to my own) there was nothing I could complain about. Staff were great, breakfast was ok (selection of cooked breakfast, pastries, toast,cereals & fruit) and you’re greeted with that famous cookie! :)
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Price per night fromMYR 455
Posted on Sep 8, 2026|Standard Room, 1 Double Bed (Mews)
Anonymous UserThe room was bigger than expected and had a patio to sit out on, the bed was comfy and everything is situated a short walk from the mews rooms. I did notice the bathroom was a bit dirty and the hot water for the shower went completely this morning. The maintenance man had to come out and fix the boiler to rectify the issue.
The location is absolutely stunning and the gardens are well kept. It is really a beautiful part of the UK and the main manor building is lovely.
The gardenia restaurant is closed a few days of the week for dinner and also breakfast which I didn’t think was ideal. So we had to go outside to eat dinner as the spa restaurant wasn’t really what I was looking for, for a nice evening meal. For breakfast we had to go to the sage spa restaurant which had a very limited selection of food. There were about 6 dishes to choose from, they said The chef doesn’t cook scrambled egg which is a breakfast essential so I basically had to have a plate of toast. As there was nothing that I wanted on the menu and I was told the smoothie machine was broken so I couldn’t even opt for that instead. This happened straight after the hot water had gone so was a bit of a dampener. I came to the hotel a few years ago when you didn’t have to pay for the spa access but now you do which is a bit annoying. Especially as you can only visit during breakfast or dinner hours even with the £20 surcharge. So then you have to either eat very late at night or have a late lunch otherwise the £20 won’t be well spent and you’d have to leave the spa after an hour
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Price per night fromMYR 445
Posted on Aug 23, 2026|Single Room
Bracewell99I had a really enjoyable stay at the Carlton Hotel in Folkestone. The hotel is in a great location, making it easy to explore the town and the seafront, and the staff were friendly and welcoming throughout my stay.
The room was comfortable, clean and had everything I needed for a pleasant stay. The hotel has a traditional feel, which gives it plenty of character, and overall I found it to be good value for money.
Check-in and check-out were straightforward, and the whole stay was hassle-free. I’d happily stay at the Carlton again if I’m back in Folkestone and would recommend it to anyone looking for a reasonably priced hotel in a convenient location.
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Price per night fromMYR 223
Posted on Apr 9, 2026
Guest User
I had a pleasant stay at the hotel overall. The service was friendly and attentive, with staff always willing to help. The facilities were clean, well-maintained, and comfortable, which made the stay relaxing. I also enjoyed the food — there was a good variety, and everything tasted fresh. Overall, it was a great experience and I would definitely consider staying here again.
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Price per night fromMYR 295
Posted on Jun 15, 2026
Guest User
We had a last minute stay here and it’s good value for the price.
The spa was nice with all the facilities working properly, jacuzzi and steam rooms were hot.
The food was excellent quality, I’ve never had such a large and thick burger at any establishment but for £20 I’d expect this.
Room and cleaning was ok but a bit tired.
Lovely country pub about a five minute walk away and a large M&S and Costa next door.
The one thing that compromises the whole Orida brand is charging £6 for parking.
There is ABSOLUTELY NO REASON to charge this to staying customers and it’s a complete let down to the entire onsite service.
Theres no town or station within walking distance so why would you penalise your guests with this extra tax.
There’s a free car park next door in Costa or M&S so anyone using the hotel car park is clearly staying overnight.
Will not be staying again here until this is put right
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Price per night fromMYR 288
Posted on Aug 3, 2026|Executive Room with Double Bed
Guest User
My wife and I stayed for three nights to celebrate our anniversary. Our stay was exceptional and especially all the staff who couldn't do enough for us and with a smile and good humour. The service was spot on as was the food in the restaurant, we ate there on all three nights and enjoyed top cuisine, wines and beers. A special touch was the 'Happy Anniversary' slate with a couple of coconut ice sweets! The breakfasts were beautifully presented and cooked to perfection, although we found the bacon just slightly tough but totally edible. Superb poached eggs! As a comment fresh fish would have been a nice addition at breakfast although smoked salmon was available. The bed was very comfortable and the room spotless and with most of the facilities one would expect. It would have been helpful to have a non-slip mat for the bath as well as a grab handle for safety. Also soap dispensers next the shower would have been helpful. As the summer is extremely hot (2026) air conditioning was very welcome! The spa facilities were lovely too!
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Price per night fromMYR 487
Posted on Aug 27, 2026|Standard Double Room
Guest UserThe staff are friendly, polite, and always willing to help. The only concern is the inconsistency of the breakfast menu. It would be great if boiled eggs were offered every day.
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Price per night fromMYR 223
Posted on Aug 14, 2025|Family Double Room with Sofa Bed
Guest UserPerfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
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Price per night fromMYR 358
Posted on Feb 1, 2026
RTapping
Hotel is conveniently located by the M2 motorway, close to the town of Gravesend. Hotel staff were polite and helpful and the cleanliness of the hotel throughout was acceptable.
Room was cozy, soft bedding and plenty of tea/coffee making facilities.
Bathroom was small but well equipped, decent water pressure and temperature.
Restaurant attached is nice affordable and fast service.
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Price per night fromMYR 242