Beautiful hotel on the very center of Reims walking distance from the cathedral. Recently renovated. Big rooms, beautiful and user friendly design. Very clean. Nice spa, bar and restaurant areas. Very friendly and professional staff.
Hotel in a ”belle-époque” style, very well located, very beautiful interior decorations
Very complete breakfast
Very welcoming and caring staff
Only small downside the carpet and some stains present
I still highly recommend
We had a wonderful stay at The Loisium. All the staff went out of their way to make us feel welcomed. The spa was incredible with heated outdoor pool; two saunas (at different temperatures) and Hamman.
The food was fabulous- all sourced locally and the wine is spectacular!
Would recommend this to anyone who wants to break up a journey travelling back to the UK as it’s around 3hrs from Eurotunnel
The hotel is very spacious, the rooms are spacious and clean, the facilities are relatively new, the service staff are friendly, and the biggest surprise is that the food in the restaurant is very delicious and very satisfying.
Very nice and helpful staff. The location is good, close to the city and several restaurants. The rooms very nice and spacious. The breakfast quite OK. The only thing we weren't happy with was that all the scrambled eggs were completely gone already at 08.00 when we were supposed to have breakfast. When we asked for more, the breakfast staff said it was out and more would not come.
Inviting, friendly, clean and in the heart of the city of Kaysersberg. Persona l was very friendly. Breakfast is rich and in a cozy atmosphere. Parking on the public parking lot, but in the hotel you get a 24h-Karte for €5, the advancement from the hotel for loading and exit is allowed. I and my family would like to come back.
A very good hotel located near everything, cleanliness, quality of price I'm very happy.
Very Good
83 reviews
8.2/10
Price from
NZD 122
per night
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8.5/10
Very Good
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
GGuest UserHad a change of plans and was not able to make this trip to Reims and therefore wanted to try cancel with Trip.com despite booking a non cancellable reservation. In the end, it was sadly not possible as the parties involved were unwilling to be accommodating so in the end I had to rearrange my schedule to avoid losing USD 200.
The gentleman at the front desk when we arrived was friendly and welcoming. He suggested we use the entrance with the ramp to bring up our luggage instead of the more conspicuous swing doors.
The room was on 6F and was ok. For the price I was hoping for more space. There is a weird shelf ledge against the wall where the TV is that was spanning across multiple walls that was annoying and dangerous since it was set at around 1.5 meters high off the ground. I bumped my shoulder a few times so it really is a hazard and should be removed if it isn’t purposeful.
The room is otherwise furnished in a modern and simple way. Wooden floors and plain wall tiles make it look clean and well kept.
The LED lighting strips in the walls and ceiling are distracting and would be better to be removed. It’s hard to watch TV with the glare and reflections off the flatscreen.
Minimal amenities and breakfast not included. Shower pressure was not strong and so I took longer than usual.
All in all, I would imagine this to be 20-30% cheaper for what was on offer in terms of experience and furnishings.
GGuest UserConveniently located in the city centre and within walking distance of most attractions. The room was sizeable and comfortable for a couple, with enough room to open up two luggage bags on the floor. We were also pleasantly surprised with a goodie bag of local treats (chocolate, cookies and honey) in a reusable tote bag.
GGuest UserThe location is quite convenient, with attractions and the station reachable within fifteen minutes. Both the rooms and public facilities are very clean and in good condition. The staff are all very friendly. The bar is lively with music at night (a bit noisy), but the music stops precisely on time. The shower facilities are quite basic, with a fixed showerhead, and the hot water isn't hot enough, leaving you a bit cold after a shower.
GGuest UserRoom is clean. Bathroom are very small. Since it is near water front, there are mosquitos at night in the room. I got several bits and did not sleep too well. The hotel allows for storage of luggage for free which is nice.
AAnonymous UserHost at the height, cleanliness and all we need.
Just the rooms not isolated, so it depends on your neighbor, for us it was good.
And we had the alarm problem.
But it is generally unfair to come back again.
GGuest UserVery disappointed, I didn't think it would be like this!
The furniture and the bathroom are very old..
In terms of quality/price ratio, I do not recommend
WWilson MC LimI had a fantastic stay at Hôtel Couvent du Franciscain Centre Ville! The hotel is located right in the heart of the city, making it incredibly convenient for exploring the local attractions. The room was clean, cozy, and well-equipped, offering a comfortable retreat after a day of sightseeing.
One of the standout features of this hotel is their excellent luggage storage service. They allowed us to securely store our luggage both before check-in and after check-out, which made our trip so much more convenient. It gave us the freedom to explore the city without worrying about carrying our bags around.
The staff were friendly and accommodating, always ready to assist with a smile. Another highlight was the delicious breakfast, which was fresh, varied, and reasonably priced—a great start to the day.
Overall, Hôtel Couvent du Franciscain Centre Ville offers great value for money, excellent service, and a prime location. I highly recommend it to anyone visiting the area and would definitely stay here again!
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