Very good, very centrally located, trustworthy brand of hotel, good food and beverage, and well worth the price. Overall, I like it and will consider choosing this hotel again in the future!
The price/performance ratio is very high, and the location is superb. I originally just didn't want to drive 7 hours from Switzerland to Paris, so I booked it halfway, and it turned out to be an unexpectedly good place.
Hotel in a ”belle-époque” style, very well located, very beautiful interior decorations
Very complete breakfast
Very welcoming and caring staff
Only small downside the carpet and some stains present
I still highly recommend
We had a wonderful stay at The Loisium. All the staff went out of their way to make us feel welcomed. The spa was incredible with heated outdoor pool; two saunas (at different temperatures) and Hamman.
The food was fabulous- all sourced locally and the wine is spectacular!
Would recommend this to anyone who wants to break up a journey travelling back to the UK as it’s around 3hrs from Eurotunnel
Excellent service! Fast, friendly, efficient and good quality!
The bedroom and bathroom are great!
The breakfast is delicious and the location is perfect!
I highly recommend !
Very nice and helpful staff. The location is good, close to the city and several restaurants. The rooms very nice and spacious. The breakfast quite OK. The only thing we weren't happy with was that all the scrambled eggs were completely gone already at 08.00 when we were supposed to have breakfast. When we asked for more, the breakfast staff said it was out and more would not come.
Inviting, friendly, clean and in the heart of the city of Kaysersberg. Persona l was very friendly. Breakfast is rich and in a cozy atmosphere. Parking on the public parking lot, but in the hotel you get a 24h-Karte for €5, the advancement from the hotel for loading and exit is allowed. I and my family would like to come back.
A very good hotel located near everything, cleanliness, quality of price I'm very happy.
Very Good
84 reviews
8.2/10
Price from
JPY 14,080
per night
Check Availability
See All Hotels With Bar in Grand Est
Latest Reviews for Grand Est Hotels
See all
8.5/10
Very Good
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
TTORACOGood location.
I visited during Christmas time.
Christmas market
When I asked how long the event would last, they said until today.
Because I was told
Visit the projection mapping of Reims Cathedral the next day
The change was made, but the projection mapping was until today and the Christmas market was held throughout December.
I would like to have accurate information about event schedules etc.
Thoughts d
CCCP9109A very new hotel in the city center, very convenient to go everywhere. The overall decoration is very modern. Although the room is not big, the quality of the materials used is very good, especially the bedding, which is the most comfortable one I have used recently. I slept very well at night.
The breakfast is self-service. There are not many choices, but the basic categories are covered and the taste is very good.
The service was attentive and friendly.
Very cost-effective!
AAnonymous Userthe cleanliness in the hostel was good, shower felt like a scam as the shower cut off itself after about a minute which is not quite convenient especially showering in cold weather. Otherwise location was perfect, just a few minutes walk to tram station
MMaplee2011The price/performance ratio is very high, and the location is superb. I originally just didn't want to drive 7 hours from Switzerland to Paris, so I booked it halfway, and it turned out to be an unexpectedly good place.
GGuest UserRoom is clean. Bathroom are very small. Since it is near water front, there are mosquitos at night in the room. I got several bits and did not sleep too well. The hotel allows for storage of luggage for free which is nice.
AAnonymous UserHost at the height, cleanliness and all we need.
Just the rooms not isolated, so it depends on your neighbor, for us it was good.
And we had the alarm problem.
But it is generally unfair to come back again.
HHaboluoneilikuiI am basically satisfied with this hotel, but it is inconvenient to travel without a car because it is remote. I had a vegetable platter for lunch, which was satisfactory.
WWilson MC LimI had a fantastic stay at Hôtel Couvent du Franciscain Centre Ville! The hotel is located right in the heart of the city, making it incredibly convenient for exploring the local attractions. The room was clean, cozy, and well-equipped, offering a comfortable retreat after a day of sightseeing.
One of the standout features of this hotel is their excellent luggage storage service. They allowed us to securely store our luggage both before check-in and after check-out, which made our trip so much more convenient. It gave us the freedom to explore the city without worrying about carrying our bags around.
The staff were friendly and accommodating, always ready to assist with a smile. Another highlight was the delicious breakfast, which was fresh, varied, and reasonably priced—a great start to the day.
Overall, Hôtel Couvent du Franciscain Centre Ville offers great value for money, excellent service, and a prime location. I highly recommend it to anyone visiting the area and would definitely stay here again!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.