Located in Cheb, Hotel Stein is on a lake, within a 5-minute drive of Ohře and Komorni Hurka. This family-friendly hotel is 2.6 mi (4.1 km) from Zrcadlový Labyrint and 2.7 mi (4.3 km) from Ingo Casino.
Pamper yourself with onsite massages and body treatments. You're sure to appreciate the recreational amenities, including a water park (surcharge), a hot tub, and a sauna. This Victorian hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Skalka, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Planning an event in Cheb? This hotel has 200 square feet (19 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 34 guestrooms. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and complimentary toiletries.
The facilities were good and the view was good. I received a spa service, but the time was short, but the child was satisfied with our couple. Breakfast was a bit unfortunate but overall the price was satisfactory
The greeting was nice. When we arrived at 15:00, we checked in, and then when we entered the room, we found it wasn't ready and had to be cleaned. We should wait half an hour and just leave our luggage in front of the room in the hall 🤔. More than a dry excuse was not from the hotel. Generally, the cleanness issue still remained air up: hair in the food, glasses and coat was not cleaned enough so strips and sticks were still to be seen. After the 2nd night our room was not cleaned between, after the 1st night. The shower in the sauna area requires a ground cleaning.
But we were especially playing golf there and the plant did not disappoint. The price-performance level was great.
Hotel Palacky impresses with its unique location in the middle of the old town of Karlovy Vary. We had a nice room with everything you need and the furnishings were functional. The breakfast is good, offers variety and is plentiful at the self-service buffet. We felt very comfortable in this hotel and would be happy to come back.
Preservation measures required in terms of window renovation, these urgently need to be refurbished.
Thank you to the team at Hotel Palacky
Frank and Kerstin Müller
It is excellent to have both breakfast and dinner included in the booking. The 1st night dinner is too salty and the second night dinner becomes normal taste and very good. There are variety of food in breakfast.
Well, the hotel has enormous potential...
Problems at check-in and check-out made the stay less than enjoyable overall. The hotel itself is beautifully designed, and everything is of high quality. The location itself is a matter of taste; what's disappointing is the street opposite, which is very busy and noisy.
The air conditioning in the room didn't work at all; we had 26°C at night with an outside temperature of 15°C.
The service has a lot of room for improvement; it seems like the staff only started running the hotel a few days ago. We decided to have dinner at the hotel on our first evening. The quality was okay, but they couldn't manage to get the wine we ordered and a second one in 45 minutes. We were almost finished eating when we were brought two glasses of Chianti, which were of subpar quality. We were really looking forward to having breakfast on the terrace due to the nice weather, but this wasn't permitted. Thirty minutes later, however, other guests were allowed to do so. The staff is trying hard, no question, but they're completely overwhelmed by the workload at this sophisticated hotel. We certainly have high standards, but given the prices, they're justified. Unfortunately, this three-day short break was significantly marred by the things described above.
If the service matches the quality of the building, this would definitely be a recommendation, but currently, it's not for us at all. A shame!
We were very surprised upon arrival. Despite the hotel description suggesting a 24-hour reception, there was no 24/7 front desk at Hotel Elefant. We had to go to another hotel for check-in, check-out and even breakfast, which was not clearly disclosed in the listing. This was inconvenient and felt misleading.
Another issue was the Wi-Fi: there was no password or QR code available in the room, and because there was no reception on-site, we couldn’t get the details. As a result, we were unable to use the Wi-Fi during our stay.
In addition, some of the photos in the listing gave us the impression of a different view/setting. Once we arrived, it seemed that the actual hotel does not match some of the photos shown, which affected our expectations.
The location is good, but transparency is essential. Please clearly state the reception situation, where guests must go for check-in/out and breakfast, provide Wi-Fi details in the room, and ensure the photos accurately represent the property
My girlfriend has just started work in Cheb, so I booked this hotel to visit her. We stayed in room 12. The room was beautiful and very spacious with a corner sofa. The hotel is amazing and right in a centre of the old town. I will be booking this hotel on a regular basis and would recommend it to anyone else who wants to visit this amazing little town
Very Good
5 reviews
8.1/10
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9.4/10
Amazing
AAnonymous UserA very nice hotel with excellent service. The breakfast leaves nothing to be desired, and the spa area is very relaxing, although it is a bit small for such a large hotel. Highly recommended for a stay in Karlovy Vary!
GGary0423The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2.
My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night.
The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
AAnonymous UserIt was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us.
The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice).
Overall, we had very good time and we would love to stay here again.
GGuest UserVery nice, well maintained hotel near the colonnade in Karlovy Vary.
Pros: large room, parking available in front of the hotel, great breakfast
Cons: staff who speak Czech poorly (Russian speaking), even though it is a spa hotel, we were not advised to go to the Spa because it was very crowded. If we want to go to the private spa, we have to pay an extra 100 euros! That is impossible! 🙈
GGuest UserGreat location, luxury spacious room design, delicious and various breakfast with friendly receptionists and reasonable price.
They provide dinner as well, strongly recommended! Daily different dinner offered such like grilled chicken, vegetables, salad, salmon, lamb, beef, sweets and fruits in the inviting harmonious atmosphere restaurant.
GGuest UserWe loved this hotel. The rooms were large with plenty of storage and very comfortable beds. It was a short walk to the park and there were many restaurants nearby. There is a salt cave very close by that we also enjoyed. The spa is a little disorganized but the treatments were very good. I would definitely go back.
WWKEIt is excellent to have both breakfast and dinner included in the booking. The 1st night dinner is too salty and the second night dinner becomes normal taste and very good. There are variety of food in breakfast.
How much is the average rate for hotels with Bar in Karlovy Vary Region?
For hotels with Bar in Karlovy Vary Region, the average price on weekdays is PHP 9,162, and the average price on weekends (Friday–Saturday) is PHP 10,397.
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