Hotels With bar in Ontario, Canada

Superb service at the reception. Housekeeping is very on point. Smooth check in process and my 5 nights stay - all good experience only. Special shoutout to the bellman - Endaries who was super helpful throughout my entire stay. He not only recommend a great Niagara tour, but also helped with recommendations of food around the hotel, my luggages and also the pick up transport. Excellent service. The only downside was the ongoing construction in front of the hotel. So all car drop off or pick up is at the back of hotel (wood street). But that’s fine. Not a big issue. Can’t hear construction from the room either.

This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!

Staffs at the hotel were nice and attentive. The environment was clean and welcoming.

Hotel is clean and nice to stay. However, the shuttle service is very troublesome, we need to call them after we arrive and as for international travellers it's very inconvenient. And the shuttle service does not pick up the phone. It made us very anxious as we are first time to the country. Emailed the hotel for enquiry on the shuttle service few days before hand but no reply too.

I am writing to express my profound dissatisfaction and to formally lodge a severe complaint regarding the unacceptable conditions of my stay at your property from 2 july to 3 july. My experience was nothing short of disastrous, characterized by an uninhabitable room environment, a blatant lack of accountability from your staff, and an absolute refusal by management to rectify the situation. During my stay, the climate control in my room was entirely inoperable. I approached the reception multiple times in a desperate attempt to resolve the issue: First Instance: The technician dispatched to my room explicitly admitted that the entire system was fundamentally broken due to a severe heating malfunction. Second Instance: The ”solution” provided by your staff was a completely ineffective portable fan. This gesture did absolutely nothing to alleviate the stifling, oppressive heat. The room remained a sweltering, suffocating box, utterly depriving me of sleep for the entire night. Third Instance: Exhausted and distressed, I went down to the reception a third time. Rather than moving me to a functional room, the overnight staff completely deflected responsibility, telling me there was nothing more they could do and instructing me to speak directly with management in the morning. The situation deteriorated further the next morning. When I approached the manager to demand a resolution for this intolerable ordeal, I was met with total dismissal. The manager callously deflected all accountability, claiming that because my booking was made through a third party, he ”cannot help with anything” and ”cannot do anything” to fix their own property's failure. Instead of taking ownership of a severe breach of hospitality standards, the manager simply handed me this email address to deal with the problem myself. Let me be entirely clear: a third-party booking does not excuse a hotel from providing basic, habitable living conditions. I did not pay to spend a sleepless night suffocating in a health hazard, nor did I pay to be brushed off by your on-site management. Because your property failed to provide a liveable room and your management failed to handle the crisis, I demand a full, immediate refund for this stay. If this matter is not addressed promptly and with the gravity it deserves, I will escalate this complaint to your corporate office, notify the booking platform of your refusal to cooperate, and publicly expose this experience online. I expect a swift response confirming that my refund is being processed. Sincerely, Rahul Tomer 416-834-4888

This is a really beautiful hotel. Rooms were very neat. Everything worked as expected. The freezer actually froze the food we put in it. Staff were friendly. Booking this hotel is a bit difficult as they are usually fully booked. A lot of airlines use this hotel for their crew. We totally enjoyed our stay here. Definitely recommend it

This is my 2nd time staying in the resort. Overall js great except we were caught in the middle of the conflict between the security and management. Security staff has been on strike since July and they blocked off all the entrance and only allowed one car to go in every 15 minutes. It was confusing as there is no sign, no communication and we waited on the line for almost 2 hours just to get into the hotel. It is very frustrating and exhausting, which left bad taste on the weekend getaway.

The rooms are new and the location is convenient. The shuttle bus is fast and efficient, but since it also picks up guests from the Hyatt, it often gets too crowded and there aren't enough seats. The breakfast is better than Holiday Inn, but it can't compare to Crowne Plaza in China. The front desk staff are very friendly.

Location: Right on the second floor of Terminal 3, no need to leave the airport. The floor above is Line 1, making it convenient to get to other terminals or catch the UP Express. It's perfect for late arrivals in Toronto or catching an early flight. Cleanliness: Very clean. Facilities: A bit old but functional. No slippers, toothbrushes, or toothpaste, but shampoo and shower gel are provided. Mineral water and capsule coffee are available. Breakfast: A la carte, plentiful and delicious. Overall: Recommended.

Check in was very long as their system shut down right at 3pm and it took about 20 minutes until they were able to start. Staff were friendly and accommodating. There was only one working elevator and you could not get to the ground floor using the stairs as the stairwell sent you outside. Beds were comfortable and lots of space in the room for our family of 4. The decor is very dated. Unfortunately, our shower was not cleaned properly and there was coarse body hair on the walls.