Hotel near Cairns City Center,Manunda100% of visitors choose this area
TThyagoS2026.02.10
Excellent resort. Very large, with 3 fantastic swimming pools, bar, restaurant, mini golf, pedal karts, and many activities to do within the resort. The location is good, only 10 minutes from the center by car. Tidy and clean rooms, with cool air conditioning that helps with the hot Cairns weather. We would definitely return.
I was booking at trip.com, but I was likely to be pulled down by a bank card without confirming at check-in. When I told you that I had already finished payment many times, I finally went to the back room to confirm.
There is also a casino on the first floor and it is noisy with the explosion until midnight.
Although it was due to heavy rain, the floor of the room was soaked and all the bags were wet.
Hotel is next to star ****** and walking distance to board beach. Hotel is looking pretty new and in fact, has been opened for few years.
The only down side was the house keeping on one of the night. We booked for 3 rooms for 3 nights, on the first day, the house keeping was completely messed up. 3x Rooms did make up (partly) with soil towels (one of the room only has bed tidy up, nothing else) and etc were collected, however, no cleaned towels replaced, bin still full.
Without this drama, this hotel is good.
Hotel near Cairns City Center,Cairns100% of visitors choose this area
GGuest User2026.01.26
Had a wonderful stay at Pacific Hotel Cairns. The location is absolutely perfect—right in the heart of the city with easy access to the Esplanade, night markets, and fun attractions like the Ferris wheel. Everything is within walking distance, which made exploring Cairns so easy and enjoyable.
The hotel itself is clean, comfortable, and well maintained. Staff were friendly, welcoming, and always happy to help. Evenings around the area are lively, with great food options nearby street food vibes, and a beautiful atmosphere.
Overall, a great place to stay if you want comfort, convenience, and to truly enjoy the Cairns experience. Would definitely stay here again!
Hotel near Brisbane Airport,Boondall34.6% of visitors choose this area
GGuest User2024.11.18
We had a great stay here. My parents had also booked to stay as we were travelling together and even though an earlier email had told us we couldn’t room closer due to being full booked, on arrival the lovely gentleman checking us in moved my parents closer. Also happy to pop a microwave and toaster in the room (small fee) which was handy for heating little one’s meals and making her toast for breakfast. Had a great bath too! We dined at the restaurant and the staff were ver helpful also.
Lovely clean old Queensland building in a great location,
With a relaxed atmosphere , sit out on the front porch and watch the city start to wake up.
Will definitely be staying again.
Hotel near Brisbane CBD,Brisbane65.4% of visitors choose this area
HHuanyoushijiedewaer2026.02.13
The environment here is absolutely impeccable, I must say. The lobby, rooms, pool, and rooftop restaurant are all beautifully decorated.
As for the facilities, they're also excellent. Being a new hotel, everything is very modern. However, the bathroom has one major drawback: there's nowhere to put your phone if you're in the toilet area.
Cleanliness is very good. Rooms are only cleaned if you notify the front desk daily, and that 'clean room' light doesn't seem to do much.
Service, though, was just mediocre. The staff at the rooftop restaurant, in particular, had a terrible attitude, acting completely uninterested. The front desk staff were quite good at check-in, but poor communication during shift changes led to a significant amount of money being unjustly charged to my credit card. I only discovered this because I noticed the unreasonable charges in time. It took involving Trip.com and my bank to resolve it, especially since the charges happened 3 days after I had already left the hotel, with no email notification whatsoever. If I hadn't been vigilant, I wouldn't have known about these losses, as they only appear on the statement – this is truly awful. There's even one charge I'm still unclear about, but it's too late to investigate further. So, when staying at this hotel, you absolutely need to keep a close eye on your bill! This whole ordeal even affected my subsequent vacation, as I spent every day trying to sort this out!
L'arrivée s'est très bien passée, les chambres sont propres et les lits sont confortables (si vous aimez bien les matelas pas durs) pour ma part, j'ai très bien dormi.
Grande piscine avec l'eau plutôt salée, belle terrasse et de nombreux choix de plats si on a envie de manger quelque chose sans aller trop loin.
Le personnel est disponible et sympa! Merci et peut être à bientôt :)
Room was pretty good, check in process was a little slow but staff were very apologetic, loved the info and links via text, unfortunately no wifi details were left on the desk (I didn't ask or complain tho cuz I had my own internet). The only real downer was I went to the bistro for dinner and the footy was on super loud and I really couldn't enjoy my meal and when I complained and asked if this was the bistro my concerns about how loud it was were completely dismissed. The also had a sports bar so I don't understand why the bistro had to be so loud. I thought it was a bit rich being charged $2 for a takeaway container despite the fact i couldn't sit and enjoy my meal due to the footy (qld teams weren't even playing either). Otherwise everything else was good.
Hotel near Brisbane Airport,Chermside34.6% of visitors choose this area
GGuest User2025.10.10
An absolutely excellent place stay, would recommend, even just based on the staff and the breakfast.
I observed that great care was taken of people checking in to stay who would be going to the hospitals local to the area.
Check-in was so easy, and the reception staff was very kind. Things I loved:
* the included healthy breakfast,
* free on-site parking
*Ferrari in the reception area (no idea why it's there, and I'm no car enthusiast, but it is a classy touch)
* very friendly and kind staff
* neat and good layout of room
* comfortable bed
* good air conditioning
* friendly people throughout the building
* walking distance to Chermside shopping centre
* excellent price
Thing I didn't like as much:
* not really sound-proofed, you sometimes hear sounds from other rooms and hallways
* the balcony area did have a bit of a smell in the early evening, dissuading me from eating outside until later on - this might have just been the day I stayed. It was nice enough later to leave the door open and have a bit of a breeze while sleeping.
Highly recommended.
59 reviews
7.5/10
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9.1/10
Great
Good location, low level is not that good, higher floor and facing ocean would be better.
Hotel and location is awesome. We will like to visit again . Probably this is our 3rd stay in the same hotel. Food are amazing and casino is my favourite. Love it and will visit again for sure.
The location is perfect and centrally located in the heart of shopping centres, walking distance to the beach and night life. Great rooms on the 22nd floor. The beds are very comfortable, and the room is spacious for up to 3/4 people. The downside for us was that the staff at the reception told us that there wasn't a restaurant located in the hotel when we enquired while checking in, so we went out to look for something to eat after we checked in to the hotel, only to get back to find a brochure in our room advertising a Cafe conveniently located in the hotel for guests. I highly recommend that the staff need to be informed of any changes in the hotel so that they are able to provide accurate information about the hotel to the guests. The check-in and check-out process was great, made conveniently for guests and staff, there's no long cues at the reception👍🏾 We'll definitely be returning.
Certainly! Here's a feedback review for your stay at Hotel X Brisbane Fortitude Valley, Vignette Collection: ”I recently had the pleasure of staying at Hotel X Brisbane Fortitude Valley, Vignette Collection, and I must say it was an outstanding experience. Every aspect of my stay was truly exceptional. Service: The service provided by the hotel staff was impeccable. From the moment I arrived, I was greeted with warmth and professionalism. The staff went above and beyond to ensure that my needs were met, and they were always ready to assist with any inquiries or requests. Their dedication to making my stay comfortable and enjoyable was evident, and I truly appreciated their hospitality. I would rate the service a solid 5/5 for excellence. Facilities: The hotel's facilities were top-notch. The cleanliness and maintenance of the property were impeccable, creating a welcoming and comfortable environment. The room was spacious, well-appointed, and spotlessly clean, providing a relaxing haven after a day of exploring the city. The amenities available, from the fitness center to the pool area, were fantastic, and I took full advantage of them during my stay. It's evident that the hotel takes great pride in maintaining its facilities at a high standard. Another 5/5 for excellence here. Overall, my experience at Hotel X Brisbane Fortitude Valley, Vignette Collection, was nothing short of exceptional. The combination of excellent service, pristine facilities, and delightful dining made my stay truly memorable. I would highly recommend this hotel to anyone visiting Brisbane, and I look forward to returning in the future.” I hope this review captures your positive experience at the hotel!
From the moment I arrived they tried to accommodate me as I was early. I was given a refreshing drink and my luggage was stored while my room was being readied. I had some food and drinks at the bar. The staff were lovely and remembered me the next day! I was given keys to the outdoor facilities so was able to use the pool and spa if I wanted. They txt when the room was ready. It was an end room which overlooked the water and ocean. It was beautifully presented and the toiletries were a good size and smelt lovely. I loved the upgrades they had done to the hotel as I have stayed there previously. I ordered dinner from the in room dining, but the internet service was very slow so I had to go to reception to order. The servings were great and the food was delicious. My reservation included breakfast which was plentiful and fresh. I really enjoyed my stay, which was over too quickly!
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