Reviews for Grand Est Hotels

City Residence Access Strasbourg
4/5130 Reviews
Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.
Appart’City Confort Reims Centre
3.9/562 Reviews
The location is very good! It is close to the sights of Reims and can be reached on foot. There is a large supermarket downstairs, foods such as meat, eggs, and vegetables can be bought. Kitchen utensils are available and you can cook your own food. The only downside is to give us the attic, too hot.
Nemea Appart Hotel Home Suite Nancy Centre
4/541 Reviews
The hotel is very comfortable and comfortable. The staff were not careful: I was called in full congress to ask why I left my business in the room (normal since I booked 2 nights), without having checked the terms of the reservation before: ( The breakfast plates that accumulate on the tables because no one to get rid of.
City Residence Strasbourg Centre
3.7/594 Reviews
A good location for a few nights, but take a renewal guide with additional connections because there are few stop contacts. In several nights, they will, on request, make new towels and charge these additional towels.
Vacanceole - les Demeures Champenoises Confort
3.7/558 Reviews
AVOID Don't stay in this hotel if: you like your room dark, your beds not creaky, but most of all if you would like your hotel to take responsibility for other guests being able to enter your room during the night. Around 2:30 PM we were woken up by another (drunk) guest in our room, who was accompanied by a group of friends outside. My wife was terrified. Safe to say we did not sleep much after that. The next day we took this up with the reception, where security footage showed that the door opened by itself in the early hours of the night. The door had been closed properly and locked. The hotel proceeded to do their very best to put the blame for this occurrence on us and on the guest entering our room in the middle of the night, even when it turned out the door-closing mechanism was faulty as it was not screwed onto the door. The hotel manager even tried to downplay the fact that the door-closing mechanism was faulty to us. Then, the email address they provided to us to escalate our complaint bounced (yes, we double-checked the spelling). As a result, we've lost all trust in this hotel, and we'd not be surprised if they try to blame us again for the door opening by itself due to a faulty door-closing mechanism in the middle of the night in a response below. At least none of our things were taken and my wife wasn't alone in the room. It could have been much worse than a few lost hours of sleep. We will never stay in any Vacancéole property ever again. We'd recommend you to do the same.
Nemea Appart Hotel Elypseo Strasbourg Port
3.8/565 Reviews
No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗
Aparthotel Adagio Strasbourg Place Kleber
4/573 Reviews
Strasbourg Downtown
The perfect location in strasbourg. Walking distance to Hermes and Louis Vuitton, as well as Galeries Lafayette. The staff was so friendly, The Aircond was spoiled during check in and she immediately help us to solve the problem. Definitely will book again if I come to strasbourg in future.
Adagio Access Saint Louis Bale Aparthotel
4/557 Reviews
The truly lovely, friendly staff are the only positive I can take away from this hotel. We booked late so everything else in a reasonable price range was booked up. For the price we paid, it was quite disappointing. Gives off strong youth hostel vibes, rooms in serious need of an update. No air-con ( and it's currently 35°C) and room smelled weird and fusty. Worst of all was the noise. We had a ground floor room and the noise from reception as well as guests sitting out until the wee hours on the terrace area continues until well after midnight. Then guests started to leave (at top volume) at 4am again. There is no sound-proofing inside the room either, i.e. from the bathroom. There may as well be no door at all. We paid €11 each for breakfast. The selection was sp**** but edible. In summary, we would not return to the hotel unless nothing else was available. We value a decent night's sleep too much.
Citadines Kléber Strasbourg
4.1/564 Reviews
Strasbourg Downtown
We loved this hotel and its location on the island. It's within walking distance from the train station and the island can easily be walked. We had 3 nights at the hotel. The front desk, especially the Ugandan employee, was so friendly and helpful--many thanks. As was the restaurant staff very accommodating, especially with children. The hotel is super clean and the rooms very much in good order. We loved our apartment and it was great for the kids. Many restaurants just around the corners. Absolutely do get the breakfast with a wide variety of foods. Only missing perhaps was an omelette but everything else we like was presented. Be sure to check out the fresh cheese usually presented at the entrance. We will stay at this hotel again when we return... You can hear street noise, however I had brought earplugs and my children were not disturbed
Odalys City Strasbourg Green Marsh
3.8/546 Reviews
two people stay in Odalys. The room was spacious and quiet. We had 3 good nights, the bed was firm but comfortable. The microwave is a nice to have, but cooking is not recommended. Bathroom was large with a good shower. A shower curtain would be useful. We also paid for breakfast which we do not recommend. €16 is too much money. A big problem for me was that there was no cutlery to take the eggs and bacon with you. This is not hygienic if you have to do this with the foodstuffs each individual eats with. It was also rather on the small side. It is good that the accommodation thinks about the environment so that there are not too many surpluses. But it would be nice if there was some more explanation on how to operate the juice maker.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get hotel deals on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • How to get lower prices for hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com's customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

Hotels Quick Overview

Number of Hotels3,612
Number of Reviews3,535
Average Price (Weekdays)S$ 185
Average Price (Weekends)S$ 198