Apartments in Hong Kong, China

Booked this place as a treat during our stay in Hong Kong and wow. It was even better than I was anticipating. Big apartment and very clean. Had everything we needed. Thank you! Loads of local recommended spots close by. Foodie heaven!! Would deffo come back. Staff was extremely lovely also. Got to store our bags there for free.

I must say I m impressed with this Service Apartment! Excellent Location as it’s 2 Mins walk to Sogo Causeway Bay which is prime district! The Reception is polite and courteous, and check in is quick! We are surprised to even received a complimentary goodie bag from the Service Apartment! All amenities provided! Phillip Hairdryer, Toothbrush, Pots & Pans, Spoons & Fork, Bowls & Plates, Tea Cups and even the Stove is Miele and Fridge is huge! Iron & Ironing Board, Hotel Slippers and Bath Towels are provided ! Perfect for quick drop over to City Area ! thumbs up👍👍

Heads up, everyone! This is my fourth time in Hong Kong, and I never expected such an unpleasant experience. My flight landed at 11:30 PM on the 24th, so I didn't get to the hotel until around 1:00 AM on the 25th. Being a budget-conscious traveler, I booked this hotel, The Arca, for the first night, planning to make do and then switch to the Kerry Hotel in Hung Hom the next day. As mentioned, it was quite late and I was tired and sleepy when I checked in. So, I just brushed my teeth, washed my face, rinsed my feet, and went straight to bed without showering. The next morning, before heading out, I took a shower. As someone who showers daily and has short hair, I usually finish in about 10 minutes. To my surprise, after stepping out of the shower, I found that the drain was clogged and the water had overflowed. Since the room was small, just over 20 square meters, the spilled water had already reached the bed. And because the bathroom is right by the entrance, the water had also seeped under the door into the hallway. This was my first time encountering such a situation at a hotel, and I was still bewildered when the doorbell rang. It was the cleaning lady who had noticed water seeping from my room and rang the bell. That's how it all started. When I got dressed and went to check out, the front desk staff told me that I was responsible for the situation, and therefore, my room deposit wouldn't be refunded, serving as a cleaning and maintenance fee. I was traveling with a friend; I had one room, and they had another. Each room had a HKD 500 deposit, totaling HKD 1000, which my friend paid. My friend was understandably upset and argued that even if they had to deduct something, they could grudgingly accept the HKD 500 from my room, but why were they withholding the HKD 500 from his room as well? The hotel staff explained that according to the deposit form we signed, my friend had paid the deposit for both rooms and had also signed a guarantee agreement. So, if there was an issue in my room, the HKD 500 deposit for his room would also not be refunded. (Talk about learning something new!) Of course, I couldn't accept such an unfair treatment. So, I called the police. Growing up watching TVB, I always thought the police would uphold justice for me, but I was naive. Six officers arrived. They simply tried to mediate, saying both parties were responsible and suggesting we resolve it through email to reach an agreement. Basically, they offered no real help. It was my first day in Hong Kong, and I didn't want this small dispute to ruin the rest of my trip and mood. It wasn't until I showered at the Kerry Hotel on my second night that I realized something: the shower stall at The Arca was only a third the size of the one at the Kerry, barely enough for me to turn around. Plus, The Arca's water pressure was quite strong (which is usually a good thing). So, it's no wonder such a situation occurred. After returning home, I contacted Trip.com customer service to report the incident, hoping they could mediate. My request was a full refund of my HKD 1000 deposit. Through Trip.com's communication with The Arca, I learned the answer to my biggest question: what caused the shower drain to clog? The hotel responded to Trip.com, stating it was 'long hair and other things.' I thought, 'Why couldn't you just admit it?' Since they admitted it was long hair, it clearly wasn't my fault, but the hotel still refused to refund the deposit. Trip.com, to show their goodwill, compensated me 292 RMB, which at least recovered some of my losses. What I'm grateful for in this incident is that I didn't shower before bed that night. Otherwise, dealing with such a dispute late at night, tired and sleepy, would have been far less calm and collected than it was the next morning. Also, a word of advice, especially for those with long hair: avoid this hotel! Given their situation, long-haired individuals are particularly prone to clogging the drains when showering. I was trying to save HKD 800 by staying at The Arca for one night, but instead, I ended up spending HKD 200 more than if I had just stayed at the Kerry Hotel.

Overall, my experience was pretty average. The hotel's location is convenient, close to a subway station and a shopping mall, making transportation in and out very easy. The room design is simple, with complete facilities, and the cleanliness was acceptable. The staff's attitude was so-so; polite but not particularly enthusiastic. Soundproofing was ordinary; I occasionally heard noises from the hallway. The price was reasonable, and the value for money was acceptable. All in all, it's suitable for a short stay – no big surprises, but no obvious drawbacks either.

The hotel's location is excellent; it's just a few minutes' walk from Wan Chai Station, which is surrounded by many great restaurants. The room is quite spacious for Hong Kong standards and even includes a small kitchenette, though with so many dining options nearby, there's really no need to use it for a short stay. I must give a special shout-out to the front desk uncle; he was incredibly warm and attentive, showcasing the high standard of hospitality in Hong Kong. I'd definitely book this hotel again just for his amazing service.

Downstairs, there are all sorts of small shops, so it's basically quiet yet bustling. A short walk takes you to the famous Queen's Road, and it's also quite close to the Japanese supermarket Don Quijote. For shopping and dining, it's near that popular internet-famous noodle shop — I forget the name, but it serves beef brisket and beef noodle soup, I think it's called Kau Kee.

This place is a hidden gem, just a 5-minute walk from Tin Hau MTR station, offering peace and quiet amidst the city bustle. We chose a sea-view unit, and the expansive view was absolutely delightful. The design is like a hotel apartment, complete with a Western-style kitchen and plenty of storage, making for a very comfortable stay.

The room is on the first floor, with a small yard outside. The overall environment is very comfortable. Air conditioning, refrigerator, and washing machine are all available. The boss is very nice, recommended delicious restaurants, and responded promptly to any questions. The only problem is that the house is a bit far from Rongshuwan Commercial Street, which takes 20 minutes to walk, and there is no means of transportation. It is very close to the beach and seaside bathing beach, which only takes five minutes. There is a restaurant on the beach with a good environment (as shown in the picture). Overall, it is highly recommended! The Thai food on the island, little thai by bee, is really delicious!

Stayed many times with friends cooking celebration, this time security service is particularly bad, first friends first to the door, intending to wait for people and then enter or up, security like a thief so open question my friend at the door what to do, I was not there, used to be a group of people in the basement lobby and then check in in upstairs, and then when I went downstairs to pick up, he specifically blocked the lift to the lobby to string my friend, to a friend to pick up to be in the lobby, when I was stunned to hear from the side, you specifically asked the customer to get downstairs and curse. My friends and I often book the hotel through different sites for celebration purposes, first time having this experience, bad review Because the service has been good, this turn... Because that time, my friends and I would not book the hotel for any celebrations If you do not intend to book short-term customers, it is better not to open an order, the security tone is catching thieves feel, seriously check in the colleague did not say anything, he said so what is wrong, before and after not more than 1 hour, I and my friends will not because of this incident

The attitude of the waiter is very bad. Asking questions politely, the waiter seems impatient and quickly sends someone away. If you ask the waiter for the electrical appliances in the room, just go left if you don’t know. If you ask if you can get more towels, you will be charged. The towels in the room are enough for two people I refused to exchange a towel for a towel, and finally gave me a towel. I have to see how much water is available. It’s best to buy it yourself, emphasizing that the canal is a monthly renter... I don’t want a service day Don't pick up Japanese tenants if you rent! I have stayed for one night in Biqianli. It is not a free admission service. I have gone to many hotels. I have never tried a hotel with a price of more than $2000. Ken. Except for the large room and new furniture, all other things are worth $2500 a night.