Excellent hotel. The rooms and public areas are impeccable. It is felt that great attention to detail is paid here: fresh linen, daily cleaning. Even the busiest corners of the hotel, for example, in the restaurant or by the pool, are tidy. We were greeted warmly, helped with luggage and quickly checked in. The reception staff are always ready to suggest a route, order a taxi. The SPA includes a hamam, sauna, pool, and many procedures to relax. The pool is open until 23:00, spa procedures are by prior reservation, the gym is open 24/7. The hotel is located on the embankment of the rowing canal, the city center is 20 minutes by taxi.
A great option for a stay in Samarkand. The Registan is a 15-20-minute walk away. There's a cafe serving Samarkand pilaf next door.
The rooms are spacious and there's a spa area with a small pool, hammam, and sauna. However, the sauna and hammam weren't very hot.
Really enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
Unexpected hotel, very new, facilities in all aspects are new feeling, hotel service attitude is also good, but originally said in advance to help pack breakfast in the morning and put the refrigerator in the end did not see the arrangement.
The hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.
I have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments)
also breakfast nice and room is clean and tidy
Nice room and varied breakfast buffet. Great Spa area with pool, sauna and hamam. The aircon in our room unfortunately was quite loud, blasting at full force, and it wasn’t possible to adjust it or turn it down. We gave feedback and they said they would send a technician to fix it while we were out, but the issue remained. Overall a pleasant stay.
Прекрасный отель! Новый, чистый, удивительно доброжелательный персонал. Все понравилось. В отеле есть отличный SPA: 2бассейна с комплексом саун. Рекомендую!
Very good hotel not far from the attractions, the hotel itself is very new and rich, the front desk is very polite, there is a request, we are the train at 8 am, tell the front desk in advance to help us prepare breakfast, and also prepare
Amazing
18 reviews
9.5/10
Price from
€ 67
per night
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9.1/10
Great
This area amazing Good for family trip Nice hotel with reasonable price
We were thoroughly satisfied with our stay at this hotel. Upon arrival, the front desk manager kindly upgraded our room to a suite in celebration of my wife's upcoming birthday—a thoughtful gesture that set the tone for our visit. The suite, featuring a separate bedroom and living room, was impeccably clean and beautifully maintained. Breakfast was delicious, offering a wide range of continental options. While I would have appreciated more local dishes, the variety and quality were excellent. Both the reception and dining staff were friendly, attentive, and eager to assist. The SPA area and swimming pool were spacious, clean, and designed to offer plenty of privacy, even when other guests were present. Tip: About 100 meters to the left of the hotel, there’s a fantastic local BBQ restaurant with affordable, tasty food. A heartfelt thanks to the hotel management and staff for the upgrade and making our stay truly memorable.
We were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels. The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable. This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.
We stayed on the 16th floor and the view was amazing. AC truly kept us cool during summer heat. Breakfast buffet had varieties of Uzbek food. Overall, we had a great stay.
I have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments) also breakfast nice and room is clean and tidy
At check-in, there was no front desk staff available, but a cleaning staff member kindly assisted me. During check-out, I was offered a cup of coffee and a complimentary taxi service, which was very thoughtful. The location is perfect — Registan Square is just a pleasant walk away. I would love to come back and stay here again with my friends or family.
We really liked the hotel. It’s new, clean, with nice rooms and a good breakfast. Conveniently close to the airport; it’s better to take a taxi to the main attractions, but everything is within about 10 minutes. The staff are friendly and genuinely try to help the guests.
Located in upmarket district of Samarkand. Within walking distance of Registan Square through a beautiful park. Buffet breakfast is excellent. Staff very polite.
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