It is not up to a 5 star level for the below reasons
1) the facility looks new from the outside and superficially it is grand but the details reveal that this hotel is subpar, for example the gym facilities, the elevators, etc… looks like a standard holiday inn
2) the staff barely speak English and when you ask them something the attitude is mostly cold and unwelcoming, not helpful at all
3) the room facilities didn’t work most of the time, for example the shower buttons, the phone or the aircon
4) the breakfast selection is minimalist, with v limited varieties
5) the location is far from city center
A wonderful place, everything is new, clean, and beautiful.
We didn't get around to the pool.
There are some good cafes and grocery stores nearby, and a liquor store is 1 km away.
Really enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
Unexpected hotel, very new, facilities in all aspects are new feeling, hotel service attitude is also good, but originally said in advance to help pack breakfast in the morning and put the refrigerator in the end did not see the arrangement.
We stayed on the 16th floor and the view was amazing. AC truly kept us cool during summer heat. Breakfast buffet had varieties of Uzbek food. Overall, we had a great stay.
I have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments)
also breakfast nice and room is clean and tidy
Small hotel but room was quite spacious . General public areas was tasteful and spacious as well. The staff were most impressive and helpful with our needs. Especially at the concierge, the language skill of the staff there made our visit so much easier and familiar.
Прекрасный отель! Новый, чистый, удивительно доброжелательный персонал. Все понравилось. В отеле есть отличный SPA: 2бассейна с комплексом саун. Рекомендую!
The service is particularly good, the front desk lady is particularly good, super beautiful, the demand is in place, the breakfast is provided by the restaurant staff in person, and it is also very rich. Samarkand is a simple city with a simple folk customs, especially in this hotel.
Amazing
20 reviews
9.4/10
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AAF2310It is not up to a 5 star level for the below reasons
1) the facility looks new from the outside and superficially it is grand but the details reveal that this hotel is subpar, for example the gym facilities, the elevators, etc… looks like a standard holiday inn
2) the staff barely speak English and when you ask them something the attitude is mostly cold and unwelcoming, not helpful at all
3) the room facilities didn’t work most of the time, for example the shower buttons, the phone or the aircon
4) the breakfast selection is minimalist, with v limited varieties
5) the location is far from city center
GGuest UserI have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments)
also breakfast nice and room is clean and tidy
GGuest UserSmall hotel but room was quite spacious . General public areas was tasteful and spacious as well. The staff were most impressive and helpful with our needs. Especially at the concierge, the language skill of the staff there made our visit so much easier and familiar.
KKevin-SchmidtReally enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
MMandybWe stayed on the 16th floor and the view was amazing. AC truly kept us cool during summer heat. Breakfast buffet had varieties of Uzbek food. Overall, we had a great stay.
づづぅAbout 15 minutes walk to Registan Square. About 7 minutes to mini shop. It is located in a residential area in the back of the old town.
The courtyard is comfortable and you can feel the wind in the terrace seat. Breakfast is served individually. It serves quite a lot of fruit.
The room took off the shoes in the corridor. I stayed for 4 nights, but on the 3rd day there was cleaning and towel replacement.
There is a toothbrush in the room but there is no cup.
The air-conditioning is also good. Shower room, suitable hot water flow is good.
Check out on the way back and send it to the train station for free by the car arranged by the owner.
The owner of the inn, the eldest son, is friendly and speaks various English.
GGuest UserWe really liked the hotel. It’s new, clean, with nice rooms and a good breakfast. Conveniently close to the airport; it’s better to take a taxi to the main attractions, but everything is within about 10 minutes. The staff are friendly and genuinely try to help the guests.
ННиколай ТороповA wonderful place, everything is new, clean, and beautiful.
We didn't get around to the pool.
There are some good cafes and grocery stores nearby, and a liquor store is 1 km away.
GGuest UserThe staff were friendly, but it was a very small motel in the neighborhood, and the facilities were very aging.
The location was convenient to go to tourist spots by taxi.
The scenic view and breakfast from the terrace on the top floor were good.
GGuest UserThe service is particularly good, the front desk lady is particularly good, super beautiful, the demand is in place, the breakfast is provided by the restaurant staff in person, and it is also very rich. Samarkand is a simple city with a simple folk customs, especially in this hotel.
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