Hotels With Spa in Samarkand Region, Uzbekistan

We were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels. The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable. This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

We really liked the hotel. It’s new, clean, with nice rooms and a good breakfast. Conveniently close to the airport; it’s better to take a taxi to the main attractions, but everything is within about 10 minutes. The staff are friendly and genuinely try to help the guests.

A good hotel with a nice swimming pool with a pretty good location

The hotel is located on a main road in a nice surrounding environment. While not large, the decor and construction are in a lavish, upscale style. It's easy to get anywhere by taxi. The soundproofing is a bit problematic; you can hear everything outside clearly at night. The staff were very friendly and attentive, proactively calling to inquire about the weekend market we were going to. They even took us to the station when we checked out. The breakfast was quite good, with a wide variety of fresh fruits and vegetables. There's a trendy restaurant downstairs that only sells hand-grabbed rice, but the rice soaked in dark oil was rather disappointing. Choose carefully.

The location is just okay. It's about 2-3km by taxi to the main attractions, but the main road outside the hotel is very congested, making it time-consuming to get a ride. The hotel facilities are good, and the decor is very new. In the morning, you can see the distant snow-capped mountains from your room. I really love the bed here; it's soft, cozy, and the largest among the three hotels I stayed at during this trip. The front desk service varies quite a bit. When I checked in, there were two male staff members who were rather indifferent. At the time, there was a Chinese tour group in the lobby, and it seemed someone was injured and needed assistance from the front desk, but they were quite unhelpful. However, the young lady I encountered when checking out was fantastic – very friendly and professional. Her name is Sevinch, and I hope everyone staying here gets to meet this kind front desk staff member.

The hotel is located near the Bibihanum Mosque. The location to the attractions is moderate, the facilities are relatively new, the room is soundproof, clean and tidy, the breakfast is rich and varied, the yellow ATM at the door can be exchanged for Sum in US dollars, the exchange rate is similar to the airport, very good, the overall price is relatively high. The disadvantage is that the bath water is hot and cold, the water temperature is unstable, and it has been watered once. ps. The restaurant opposite the hotel is delicious and not expensive. Few tourists go. They are all locals. Recommend!

A very comfortable hotel, with excellent facilities, cleanliness, and service. I would stay here again if I visited Samarkand again. Although the hotel is located in an exhibition park outside the city, it's quite convenient to get to the old city using YandexGo. It's suitable for tourists who want to return to modern life after a day of sightseeing. If you prefer staying in the old city, then this might not be the best choice. The breakfast, while not as extensive as some star-rated hotels in China, is still plentiful, with all the local breakfast specialties to try. The coffee, however, is just average. The view of the park from the window is breathtaking. There was a minor issue; the capsule coffee machine in the room wasn't working. I didn't contact the staff, but it doesn't detract from the overall experience.

About 15 minutes walk to Registan Square. About 7 minutes to mini shop. It is located in a residential area in the back of the old town. The courtyard is comfortable and you can feel the wind in the terrace seat. Breakfast is served individually. It serves quite a lot of fruit. The room took off the shoes in the corridor. I stayed for 4 nights, but on the 3rd day there was cleaning and towel replacement. There is a toothbrush in the room but there is no cup. The air-conditioning is also good. Shower room, suitable hot water flow is good. Check out on the way back and send it to the train station for free by the car arranged by the owner. The owner of the inn, the eldest son, is friendly and speaks various English.

The hotel has a great location on the main street, with several good restaurants and a nice dessert shop nearby. The hotel breakfast is also quite plentiful. Recommended.