Hotels With spa in Eastern Province, Sri Lanka

Very clean and next to sea hotel. Service at restaurant can be improved, waiters are plenty but no one sees that guest request are fulfilled they merely become messenger pass the request to another in the end no one has the responsibility.

This is a very good hotel. Everything is clean, tidy, and beautiful. The rooms are spacious, and the grounds are well-maintained. The room comes with toiletries such as shampoo, shower gel, a shaving kit, body lotion, and a dental kit. Personally, I would have liked slippers as walking barefoot on the cold tiles wasn't very comfortable. Bathrobes would also have been a nice addition. There were never any issues finding sun loungers on the beach; there were always plenty available. It wasn't until the third day that we realized you could ask for mattresses for the loungers, and they would bring them to you. The hotel staff seems to hide them somewhere overnight. Regarding the sea, many complain about the difficult entry due to rocks, seaweed, and coral. For us, this was a plus because we love to snorkel. We saw the best coral on the left side of the beach, near the buoys, before reaching the big boat. The right side had only seaweed and was very shallow. It's better to swim in the morning, as the tide goes out in the afternoon. The water was a bit cloudy all days of our stay. We saw an interesting lionfish and a moray eel. On the hotel grounds, there's a flock of annoying crows. One afternoon, while relaxing on the beach, they swiped wet wipes from my bag, so it's best to close all your belongings when you go for a swim. About the food: it's quite decent and varied. For those who don't like spicy food, there's a chance of getting burned. For example, one day the noodles were delicious and not spicy, but on other days they were terribly hot. It's best to avoid the wooden food stand, as everything there is spicy. They occasionally offered shrimp, but they weren't peeled. Locals, of course, eat everything with their hands, but we found it uncomfortable. For dinner, only water is provided; other drinks cost extra. At first glance, the prices on the bar menu seemed reasonable, but then they add a 30% service charge, which sometimes isn't even provided. For example, I walked to the bar myself, ordered a drink, and carried it back to my sun lounger. Where was the service there? Yet, it was still +30%. We usually went to nearby cafes for lunch and typically got takeout to eat in our room because these cafes don't have air conditioning. We couldn't find any decent shops nearby, only a shabby kiosk where you could at most buy water. It's quite a distance from Colombo airport. You need to be prepared for at least a 5-hour drive on narrow roads. However, we did see an elephant on the way, so we didn't even have to go on a safari! Overall, we were satisfied with our holiday at this hotel.

The hotel looks very primising in the pictures, beautiful setting and facilities. Unfortunately we were a bit disqppointed on the way it is managed. It looks like the place is abandoned relying on its own structure and pictures. Pros: - beautiful setting and location, in front of a beautiful beach. - rooms are well done, big bathrooms, nice outdoor area. - faclities have a beautiful decoration, the bar, the restaurant. Cons: - cleaning! The resort has a cleaning issue. To the point that we wrote ”clean me” with our fingers on the restaurant toilet mirror, and it was there during our entire stay. Nothing has regular cleaning, spots everywhere, toilets are terrible specialy the poil toilet (see pictures). - bar drinks are not good. We tried many drinks and juices in all the hotels we stayed in Sri Lanka, and this one we had to give up, drink after drink, juice after juice, were not good at all. Also the drink glasse come very very dirty. - bar is beautiful but never had any music during our stay. Its a silent empty place, no one uses it... and the bartender usualy is not there which makes it a ghost place. - service is welcoming but not prepared. For example before you reach the breakfast area upstairs they ask you: ”what do you want for breakfast? So i dont have to go upstairs to ask”, overall staff is tired, not motivated and have no training, they are as abandoned as the hotel. - spa was closed during our entire stay, because the lady had days off. So we booked a hotel with a Spa that did not exist...you have to be lucky not to book on her days off. - when at check-out i tried to tell them the place have lots of potential but they need to pay attention to this details they just replied: thank you for your stay, please make us a review on tripadvisor! So they just don't pay attention... which is sad to see. I wish they could change the management and have someone motivated and energic to transform the place into the best hotel in Sri Lanka, because they could be.

Maldives in Sri Lanka. The sea absolutely beautiful and I enjoyed so much the walking on the endless beach. The staff is amazing , made my solo trip so rich of memories and extra care, done multiple activities and I recommend the dinner in the cellar as they have the best cellar in Sri Lanka , and also a must the dinner on the platform in the middle of the sea! A big thanks for the unforgettable memories , they made me live a dream

Welcome to Trincomalee, Sri Lanka. Nice hotel with great swimming pool. Hotel is close to the beach, you can walk there very fast. Service was good, friendly and kind staff with great English language skills. My friend and she's family really enjoyed staying in this hotel. Swimming pool, also to childrens pool was very nice size and well maintained, very clean water and surrounding.

酒店十分漂亮好看，整體體驗超好，十分喜歡躺屍安靜的人，但位置離亭可較遠，我們是自己開車去的，不開車感覺不是很方便

Beautifully located right by the sea. If you don't like sandy feet, this isn't the place for you, as the entire courtyard and pool area are covered in fine white sand. The staff are very friendly and accommodating. The rooms are functional and clean. The bathroom is very spacious, with a large shower, double vanity, and a bathtub. The breakfast and lunch buffets are delicious, with everything your heart could desire. Would definitely come back anytime!

A big hotel! We were there out of season. But we were lucky with the weather. We got a big room, but at the end of the building and our 'supposedly' balcony consisted of two chairs on a dirty piece of concrete, behind the beach toilet. Since we stayed for 2 nights, we didn't complain. First they put two towels - we had to ask for the rest. The breakfasts are good, since there are a lot of package tourists, then having lunch in the restaurant for independent tourists is a whole adventure - a separate order confuses the staff and the wait is super long. We did not find any entertainment in the hotel in the evenings. And there is nothing in the area. There is 1 restaurant within walking distance (3+) and that's it. If we came here for more than a couple of nights, I would be upset - honestly. And we were by car, we could have driven ourselves at least to the supermarket. Do not get a hookah in the hotel - it is terrible.

Excellent hotel. Stilt, clean, well equipped room. There are all necessary: refrigerator, tea, coffee, teapot, fan. Daily cleaning in the room, regular change of towels and bed linen. Apart from you, thank you for the excellent service to the guys who carried out cleaning in our room Jerom and Kajanthiran. Hotels have a beautiful area with a chic pool. There is a gym and play area, bar. Excellent clean beach. The beach is cleaned every day. Good lying with soft mattresses and beach towels are always available. The polite staff at the beach and at the beach bar. Breakfast is wide, there are dishes for any taste. National and European cuisine. A huge amount of baking, waffles are prepared as you wish. Always fresh seasonal fruit. Dinner is also diverse, there are both basic and ”day dishes.” These can be seafood on grill, pork, calmar in fry. Different national dishes such as roti or cat. Special thanks to Sudesh and Kalum waiters, they were very attentive and friendly. At dinner drinks, water, other drinks on the menu (as in all other hotels). The hotel tries to diversify each dinner by inviting different artists to create a cozy atmosphere. I recommend this hotel for a rest. If possible, choose it again!