Hotels With Spa in Hokkaido, Japan

First time travelling with my baby boy and the experience at The Risonare was wonderful. Full of fun activities, beautiful environment. The view was spectacular , my husband and I even got some time to pamper ourselves . Our room was spacious but the living room and corridor was quite old though. Given the price of our room, this is the only one thing we didn’t enjoy so much .

It’s a destination resort you should really plan for it however from the moment you have met the driver from Setsu at the Kutchan station and everything is beyond your expectations and impeccable service. Love the private Onsen experience yet the public Onsen is also not so busy at this time.  However I will definitely go visit and stay again during the winter time.  Two three four or more thumbs up 👍

Hokkaido in summer has its own unique charm. There's a direct hotel bus from New Chitose Airport. My flight was delayed by about an hour that day, but the shuttle bus staff waited directly at the arrival gate for us and even took us on a shortcut to exchange our pre-booked JR Pass. We're so grateful to this enthusiastic staff member! The Westin is part of the Rusutsu Resort. While it's an older property, it's very well-maintained. The lobby is cozy, and the rooms are clean and tidy. All rooms are loft-style, but it's a bit inconvenient that there's no restroom on the second floor. We had dinner at the hotel's buffet twice and at the Rusutsu Resort Hotel buffet across the street once. The Westin's buffet leaned more Western, while the resort hotel's was more rustic and offered a wider variety of dishes. Hope to visit again in the winter during ski season!

Booked a room with private onsen and shared amongst 3 friends. There is valet parking upon arrival, and complimentary drinks and simple snacks at the welcome lounge between 3-10pm. They had a harpist perform at the lounge and dinner sometimes, it was very peaceful! Room was nice and comfortable, facing a nice view of lake Toya. Would have liked to be even closer to the lake as it turns out there is a field between the hotel and the lake. Temperature and size of private onsen js good, room facilities also great. Breakfast and dinner was wonderful, for dinner they serve a 6-7 course French styled meal on both nights made by Japanese ingredients. They had western and Japanese main plate options for breakfast with a buffet alongside too. Choices were plentiful and delicious. Staff generally very courteous and helpful, we had an issue with the hot water in our shower which they work very hard to fix. There was a random incident where one of the staff Yusaku was very rude to us at the Lumiere restaurant, he pretended not to understand English when taking our order for tea/ coffee, and even challenged us when we asked for lemon in tea, he said ‘what colleague?’ And ‘you want a piece of tea?’. Completely unacceptable for a hotel like this. The rest of the staff were nothing like that.

The suite comes fully equipped with Miele kitchenware, allowing you to cook your own meals. It's the largest and best-serviced hotel I've ever stayed at in Japan; you definitely get what you pay for. Next time I'm skiing in Hirafu, I'll only stay at Sansui. The Shin Sushi downstairs (a 3-star restaurant) is also definitely worth trying. For getting around, they know exactly where to get to JR stations and nearby attractions; no matter how late it is, the staff will be there on time in an Alphard to pick you up.

The view of Mt. Yotei from our room was absolutely stunning. We celebrated my husband's and my July birthdays with a delicious course meal at the restaurant. The staff kindly arranged two adorable cakes with candles, making it a truly memorable birthday celebration. The staff provided excellent recommendations for sightseeing around Niseko, and thanks to their help, combined with perfect weather, we enjoyed a fantastic four-day trip. The onsen (hot spring) was also incredibly relaxing and rejuvenating.

It had been two years since my last visit, and I was once again delighted to return and stay at this wonderful hotel. The privacy remains just as excellent as I remembered. All the staff, regardless of age, are incredibly warm, courteous, and attentive, remembering every little detail you request. The Okami (female manager) is still elegant and gracious, truly the gold standard for Japanese onsen hotels in my opinion. On the first night, we upgraded to the Teppanyaki course, which absolutely exceeded our expectations. I highly recommend that fellow guests planning a stay book this set menu in advance via email (an additional ¥24,000 for two people). Chef Hoshizawa was delightful, making for a particularly pleasant dining experience with great conversation throughout the meal.

Everything is good, the food is very exquisite, the sense of ceremony is full, but the food is exquisite, the actual taste and ingredients are ordinary, no merit or fault. The overall experience is affirmed. Before booking, I saw in the comment area that the charge for bringing children is no more than 1,000 yuan per person. When I settled the bill, I was shocked to see the price. One child added almost 4,000 yuan per night. We brought two children and added 8,000 yuan per night, which is equivalent to one night's room rate. I especially want to know if the hotel has always charged this way? We stayed for two nights and added almost 16,000 yuan. The room type we booked on Ctrip did not include dinner. It was simply a big sucker. Just a reference for the Chinese compatriots behind, you don’t have to stay, you can stay. The hotel is OK in all aspects, the public area is pretty, the room is large but lacks design. It’s more homely! But there are few facilities, it’s not suitable for parents and children, and the price discourages parents and children. I stayed in Park Hyatt in Kyoto, Japan, a very good hotel. The children were only charged for breakfast. The cost of the children in the Azuki Seat is too exaggerated. In addition, the Shikotsu Lake next to the hotel is quite beautiful, but the transportation here is really inconvenient. The hotel has a pick-up at Chitose Airport, but it is only at 16:45 in the afternoon, so it is really difficult to connect. We took a taxi because there were few cars at night, and the taxi cost about 500 RMB. A taxi from the hotel to Sapporo JR is about 1000 RMB. Because there is too little information to refer to when booking, I posted the information I originally wanted to know for your reference.

This hotel is great, clean and tidy. The airport is right outside the window. They also offer extra services like hot springs and a barbershop. I didn't have time to enjoy them due to a tight schedule, but I'll definitely check them out next time I stay. I particularly love the body wash and lotion they provide; they leave your skin feeling super smooth.

The facilities are quite old, and for the price, there's no lake view, just a street view that's not aesthetically pleasing at all. There are no facilities for families with children. The first floor is full of shops, which feels very commercialized. Most importantly, there are too many rules, and the staff are inflexible. Check-in time is rigid, they start clearing up before the mealtime is even over, and you have to move your car out of the parking lot by 11:30 AM after check-out. It doesn't feel like they're willing to make any concessions for guests.