Hotel is in the city centre and quite close to the basement metro. We can walk to the beer museum and the tanukikoji shopping street nearby. It's also a short distance walk to reach the underground shopping shops, which was very convenient. However the hotel doesn't provide hot water refills at the lobby, refills are only reachable inside the breakfast diner. We ordered hotel breakfast for the first day of stay but not for the second and third night, but the breakfast diner's receptionist still kindly let us in for refills of the hot water. Breakfast is on moderate level and menu variety could be better still, regarding the price paid. Not much seafood options to be found, besides the mini sashimi don.
This was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!
The hotel is located in Odori, not far from Odori subway station, and actually quite close to Sapporo Station, about a 9-minute walk. The area is relatively quiet but still has convenience stores and restaurants, so the location is pretty good.
I booked a Cross Floor room with a view of Sapporo TV Tower. The room isn't huge, but just about big enough to open two suitcases. The hotel doesn't provide bottled water; you need to get drinking water from the dispenser in the elevator area. However, guests on the Cross Floor get complimentary access to the lounge and public bath, which is a big plus for those who enjoy a drink.
The breakfast selection was a bit limited and didn't feature any particularly impressive dishes.
The hotel has been renovated. Its hot spring facilities are quite unique; for example, women are required to shower unclothed before entering the rooftop open-air bath. The staff provided excellent service and had impressive language skills, though the parking fee was a bit steep. The hotel is conveniently located near Nusamai Bridge and the market.
This hotel, nestled in Sounkyo, is likely the highest and largest in the area. It boasts three hot spring baths, both indoor and outdoor, offering breathtaking views of the distant mountains, streams, and charming bridges – truly a serene experience. There's also a mid-mountain hot spring, beautifully landscaped with various trees that burst into different colors in autumn, and you can even smell the fresh grass. It's utterly therapeutic! Both dinner and breakfast are buffet style, featuring a wide array of local Hokkaido delicacies. The DIY grilled beef on a hot plate was exceptionally tender, and the scallops and salmon sashimi were delicious. Plus, there's unlimited drinks, and you can even mix your own cocktails! Red Leaves Valley is right next door, just a 5-minute walk. During autumn leaf season, they have light and shadow shows at night, which are worth checking out. The daytime scenery is even more stunning, and you can hike to the end where there's a small waterfall. Be aware, the path can be a bit challenging, so it's more of a short hiking trail.
The room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
Hotel near odori park,Sapporo9.1% of visitors choose this area
EE0597****2026.01.23
First off, the environment was great, and the facilities felt like a proper hotel. The deluxe single capsule space was also very comfortable. However, my room key, which was in its holder, went missing from my bed! When I went to check out after freshening up, I found the key holder empty. I retraced my steps for dozens of meters, but couldn't find it anywhere. I strongly suspect someone stole it when I went to freshen up and didn't close my curtain... Even though I've stayed in many hostels, I've never had anything stolen before... This card seems to be for accessing floors and the main door, not specific bed numbers, so everyone, please be careful with your personal belongings. Then, it was already checkout time, and I was charged 2000 yen for the lost card. The most frustrating part was when I came back to pick up my luggage. I was sitting at the counter next to the front desk for a few minutes waiting for someone, and then a middle-aged lady from the front desk specifically came over to tell me that after checking out, I wasn't allowed to sit in any of the public areas... I was practically kicked out, and my impression of the place instantly soured.
Hotel near Susukino,Sapporo90.9% of visitors choose this area
CChung Han Lee2026.04.21
This is a fantastic hotel! The rooms are spacious, beautifully decorated, and very functional. The kitchen is well-equipped with dishes and cookware, making it perfect for cooking and doing laundry, ideal for longer stays. The location is also quite convenient.
For transportation, it's a 2-minute walk to the tram station, a 10-minute walk to Susukino Station, and within a 15-minute walk to Tanukikoji Shopping Street.
Nearby, there's a 24-hour supermarket and a 24-hour drugstore/daily necessities store. For convenience stores, there are several Lawsons, and one 7-Eleven and one FamilyMart.
The lobby functions as a cafe during the day, and after business hours, guests can use the lobby space for dining or other activities.
We stayed at Nozo Hotel recently and were thoroughly impressed. The hotel is very new, and the rooms are extremely comfortable and well-designed. The onsen (hot spring) area is beautiful, surrounded by a serene environment, and the facilities are complete and modern.
The staff Yuna and Deegli were all very polite and helpful, especially Yuna , Yuna went above and beyond to assist us. After we rented a car, we had trouble connecting it to Google Maps and our iPhones. Yuna worked really hard to find the solution for us and finally helped us successfully pair our iPhones with the car. Her patience and dedication were truly commendable .
Because of this excellent experience, we will definitely choose Nozo Hotel again on our next trip. Highly recommended for anyone looking for comfort, great facilities, and outstanding service!
We had a great time skiing at the Furano Hotel with our kids. It was super convenient – you can buy ski passes and rent equipment right on the second floor, and then you're directly on the slopes. It was our first time experiencing Hokkaido's powder snow! The room size was average, but we could easily open two large suitcases. The buffet dinner, which requires a reservation, had a fantastic variety, including Wagyu beef and large crab claws. The onsen experience was good; the indoor bath was quite spacious, while the outdoor one was smaller and got pretty crowded. The hotel also offers a direct bus to Asahikawa, stopping at Furano Station and Biei. The staff were all very friendly and welcoming.
Great
466 reviews
9.1/10
Price from
€ 83
per night
Check Availability
See All Hotels With Spa in Hokkaido
Latest Reviews for Hokkaido Hotels
See all
9.2/10
Great
GGuest UserThe room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
GGuest UserThe hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed to care. At 9 AM, staff members were walking around the hot spring area in outdoor snow boots, which was absolutely disgusting. And the funniest thing is, you have to take off your shoes when entering this hotel, and you're not allowed to wear slippers inside the entire hotel. I won't even mention the insufficient floor heating; walk around in socks for a bit, and white socks turn grey. Luggage can be wheeled through freely, so just imagine how dirty it must be. The dinner buffet was mediocre. I ordered a glass of red wine and had a headache all day afterward. The breakfast buffet the next day, however, was decent. I probably won't go back and hope they seriously improve their management. Don't tarnish the Tsuruga brand.
Ttour.worldIf you enjoy having plenty of dining, shopping, and entertainment options nearby every day, this hotel is a great choice. It was just renovated last October, so it's very new, the AC is quiet, and the air quality is good. If you stay on the 10th floor, the view is also quite nice, offering a distant glimpse of the ski slopes on the snow-capped mountains. The breakfast buffet dining area is pleasant, and the menu changes slightly every day. Overall, you can get a good, satisfying meal to fuel your morning shopping and sightseeing. In the evening, you can head to the 10th-floor gym for a workout, then relax at the public bath and spa on the 9th floor. There's an Aeon convenience store on the left side of the new building's first floor, which is very handy for buying food and drinks. If you're heading back to New Chitose Airport, you can take a bus from the nearby Chuo Bus stop, and you can pay the fare directly with a credit card that has PayWave. Overall, this hotel is excellent.
GGuest UserThis was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!
GGuest UserThe room was spacious and included breakfast and dinner, with good quality ingredients. I stayed in the main building, which unfortunately doesn't have a lake view, but apparently the annex offers one! The underground onsen (hot spring) has a nice layout with multiple pools. It took about two hours to get here by bus from Kushiro.
未未来与远方The hotel's location near Shin-Osaka Station is incredibly convenient for buses, Shinkansen, and subways. It was a thoughtful touch that they offered free umbrellas downstairs on a rainy day, no registration needed. Plus, there are plenty of dining options right downstairs.
GGuest UserThis hotel is nestled high in the mountains, between Lake Toya and the Sea of Japan. The view from the window is absolutely stunning. They offer a shuttle service from the train station, and there's also a stop for Lake Toya. The Japanese breakfast was incredibly refined and delicious. Unfortunately, my stay was too short, and I didn't get a chance to explore Lake Toya. I'll definitely be back for another two nights!
HHihiwongWe stayed at Nozo Hotel recently and were thoroughly impressed. The hotel is very new, and the rooms are extremely comfortable and well-designed. The onsen (hot spring) area is beautiful, surrounded by a serene environment, and the facilities are complete and modern.
The staff Yuna and Deegli were all very polite and helpful, especially Yuna , Yuna went above and beyond to assist us. After we rented a car, we had trouble connecting it to Google Maps and our iPhones. Yuna worked really hard to find the solution for us and finally helped us successfully pair our iPhones with the car. Her patience and dedication were truly commendable .
Because of this excellent experience, we will definitely choose Nozo Hotel again on our next trip. Highly recommended for anyone looking for comfort, great facilities, and outstanding service!
AAnonymous UserLocation: If you couldn't book the hotel's free shuttle or the Kappa Liner bus, you can take rapid bus #7 or #8 from Sapporo city center to Daiichi Hotel Mae, and the hotel is right there. There's also a bus to Sapporo Ski Resort that stops at the same platform.
Room Amenities: The room was clean, tidy, and very spacious, and it even had its own private hot spring bath.
I booked a package that included breakfast and dinner. The food was just okay, but there was a self-service bar and some snacks.
MMaverick MakWe stayed here for 2 nights. The room is absolutely gorgeous. We booked a room with In-suite onsen, and it is directly fronting the river.
The room is very spacious with all the amenities you need. Modern-Japanese Ryokan styled. Very thoughtful design. There are seating area directly overlooking the river so you can have the picturesque scenery anytime of the day.
The breakfast and dinner were sumptuous. At 10.30pm, they serve complimentary ramen too. Popsicles are served when the onsen is open, and in the morning Yogurt drink will be served at the Onsen area.
There are 7 Sika Deer freely roaming at the property. They are such a sight to behold. Absolutely gorgeous, highly recommended.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.