Hotels With Spa in Hokkaido, Japan

The entire experience was fantastic! From the hospitality of the service staff to the attention to details, the entire experience was impeccable and really made our stay a memorable one. Will be back again definitely.

It’s a destination resort you should really plan for it however from the moment you have met the driver from Setsu at the Kutchan station and everything is beyond your expectations and impeccable service. Love the private Onsen experience yet the public Onsen is also not so busy at this time.  However I will definitely go visit and stay again during the winter time.  Two three four or more thumbs up 👍

Facilities: The room is quite spacious for Japan, split over two floors. It's very new, though going downstairs to use the toilet is a bit inconvenient. As a ski hotel, it's already quite good. Breakfast was packed; if you wanted a window seat, you had to be there right when it opened or just get lucky. Eating breakfast between 8 and 9 AM meant queuing for a table, and even when there were clearly window seats available, they made me sit elsewhere. I saw that they wouldn't let me switch, which was quite frustrating. The onsen (hot spring) felt a bit dirty; compared to many other Japanese onsens, there were too many floating particles.

A really great hotel. Before arrival, the hotel contacted us through Trip.com's international customer service to confirm our check-in time, transfer requirements, and any dietary restrictions or allergies. All arrangements were made in advance. Check-in was very smooth, and communication in English was flawless. The hotel's decor was wonderfully atmospheric. The private onsen in the room was incredibly convenient and enjoyable, with the option to use the public bath as well.

We had a wonderful stay at this hotel. The location is perfect — just a 2-minute walk to the Hirafu Welcome Centre, making it extremely convenient, especially for catching the direct bus from the airport. The surrounding scenery is beautiful, giving us a peaceful and relaxing atmosphere throughout our stay. The service was excellent. The staff were attentive, helpful, and made everything very smooth for us. The room was super clean, well-maintained, and came with a washing machine, which was incredibly convenient for our trip. What impressed us the most was their pick-up and drop-off service to the Hirafu Welcome Centre. It made our arrival and departure completely hassle-free. Highly recommended for anyone visiting Hirafu!

Niseko in summer has its own distinct advantages. It's less crowded, the air is fresh and cool, and hotel rates are significantly lower. The hotel's decor is tasteful and understated, reminiscent of a city Ritz-Carlton. With fewer rooms, the service is remarkably attentive. Breakfast is a hybrid of a set menu and a small buffet spread, which was quite satisfying. We found the dinner restaurant to have a somewhat limited kitchen and offer average value for money, so we chose to dine out for our evening meals. The location is wonderfully quiet. While we had a private car, even without one, the Hilton is just across the ski slope, so transport isn't an issue. A short walk of a few minutes takes you to a ski commercial area, where a few restaurants remain open even in summer. I imagine it's quite expensive in winter, but I do wonder if Niseko's skiing truly surpasses Hemu's? A major perk, of course, is that the hotel essentially has its own dedicated ski lift, offering absolute ski-in/ski-out convenience. It's significantly smaller, quieter, and much less crowded than the Park Hyatt. However, I highly recommend taking the gondola up there at night and then walking down to experience the beautifully designed light exhibition – it's truly stunning.

It had been two years since my last visit, and I was once again delighted to return and stay at this wonderful hotel. The privacy remains just as excellent as I remembered. All the staff, regardless of age, are incredibly warm, courteous, and attentive, remembering every little detail you request. The Okami (female manager) is still elegant and gracious, truly the gold standard for Japanese onsen hotels in my opinion. On the first night, we upgraded to the Teppanyaki course, which absolutely exceeded our expectations. I highly recommend that fellow guests planning a stay book this set menu in advance via email (an additional ¥24,000 for two people). Chef Hoshizawa was delightful, making for a particularly pleasant dining experience with great conversation throughout the meal.

Everything is good, the food is very exquisite, the sense of ceremony is full, but the food is exquisite, the actual taste and ingredients are ordinary, no merit or fault. The overall experience is affirmed. Before booking, I saw in the comment area that the charge for bringing children is no more than 1,000 yuan per person. When I settled the bill, I was shocked to see the price. One child added almost 4,000 yuan per night. We brought two children and added 8,000 yuan per night, which is equivalent to one night's room rate. I especially want to know if the hotel has always charged this way? We stayed for two nights and added almost 16,000 yuan. The room type we booked on Ctrip did not include dinner. It was simply a big sucker. Just a reference for the Chinese compatriots behind, you don’t have to stay, you can stay. The hotel is OK in all aspects, the public area is pretty, the room is large but lacks design. It’s more homely! But there are few facilities, it’s not suitable for parents and children, and the price discourages parents and children. I stayed in Park Hyatt in Kyoto, Japan, a very good hotel. The children were only charged for breakfast. The cost of the children in the Azuki Seat is too exaggerated. In addition, the Shikotsu Lake next to the hotel is quite beautiful, but the transportation here is really inconvenient. The hotel has a pick-up at Chitose Airport, but it is only at 16:45 in the afternoon, so it is really difficult to connect. We took a taxi because there were few cars at night, and the taxi cost about 500 RMB. A taxi from the hotel to Sapporo JR is about 1000 RMB. Because there is too little information to refer to when booking, I posted the information I originally wanted to know for your reference.

1. You don't have to leave the airport; there's a direct walkway to the hotel. It's close to the international arrivals, but it took us 15 minutes to walk from the domestic arrivals. 2. The lady at the front desk spoke Chinese and gave us a detailed introduction, even escorting us to the elevator. 3. The hotel provided adorable children's toiletries and disposable slippers. Both adult and child disposable slippers were fabric flip-flops. If you don't like them, you can ask the hotel for regular slippers. 4. We didn't get a chance to experience the large public bath (onsen), which is located on the 4th-floor lobby level and is open from 3:00 PM to 10:00 AM. 5. The room was super spacious and clean. You can push the two beds together, and the bathtub is big enough for two adults to bathe comfortably. 6. The breakfast offered a wide variety of choices, and the service was excellent. Don't miss out! It's open from 6:30 AM to 10:30 AM.

This was the most anticipated part of our entire trip, and it certainly didn't disappoint! #Hotel Location: Excellent. It's right on the hot spring street, and behind it is the pier for lake boat tours (Happy Boardwalk). #Hotel Service: They upgraded us to a large suite for free, and the view was absolutely fantastic. I loved the suite's layout, amenities, and the smart toilet. The outdoor hot spring faces the lake, and the male and female baths rotate at different times, so you can try them all (っ˘ڡ˘ς)♨️ The buffet was also good, and we additionally ordered a red king crab which was delicious. You can book many activities and experiences at the hotel. There's an outdoor shop called Siri on the first floor of the hotel where you can book activities like hiking and lake tours. My friend and I booked the night forest light show at the front desk. The only thing worth complaining about is how ugly the hot spring robes are – absolutely no desire to take photos in them!