Hotels With Spa in Hokkaido, Japan

The hotel has a back entrance that's much more convenient than the main entrance shown on Google Maps, especially when it's snowing, as it cuts down on outdoor walking. You just walk straight from Lithium Road 7-chome and cross a small street. We stayed in the new annex building this time, and the room was new and surprisingly spacious! It was also very clean. The hot springs are on the 9th floor of the main building and are very relaxing. All the front desk staff were very friendly. The hotel's location is great, with Aeon and 7-Eleven right downstairs. It's also within walking distance of Odori and Susukino. There's even an airport shuttle stop within a 10-minute walk. The only minor downside was that the Wi-Fi in the annex sometimes wasn't very smooth, and videos would buffer a bit.

Facilities: Excellent. The breakfast was a pleasant surprise, better than many hotel buffets. Cleanliness: Good. Environment: It's very convenient to walk around and explore the area. The bay view is absolutely stunning. Service: Very good. They even offer a pillow menu and aromatherapy choices in the evening.

We stayed at Hotel Mystays Sapporo as a family traveling with a baby. The location of the hotel is excellent, very convenient for getting around Sapporo, with many attractions, shops, and restaurants nearby. This made our stay much easier and more enjoyable, especially when traveling with a baby. When we first entered our room, we unfortunately faced a few issues. The phone was not working, and part of a wall fixture was coming off, which raised safety concerns for us as parents. It was disappointing to receive a room in this condition, especially when traveling with a baby where safety is a priority. However, we would like to highlight the very professional reaction of the hotel staff. Once we reported the problem, they responded quickly and seriously. They upgraded us to their biggest room and fixed the issue, making sure we felt comfortable and reassured. Their attitude and willingness to solve the problem made a big difference and turned a negative first impression into a positive experience. Another strong point of the hotel is the restaurant inside the hotel, which was excellent. The food quality was very good, and the convenience of having such a good restaurant on-site was invaluable for us as a family. We ended up eating there almost every night. Overall, while we were initially disappointed with the condition of the first room, we were very satisfied with how the staff handled the situation, the great location, and the quality of the restaurant. Thanks to their responsiveness and professionalism, we still had a pleasant stay and would consider returning in the future.

The hotel is new and very clean, with excellent service. The location is great, and the sauna on the second floor is a nice touch. The rooms are spacious, and the breakfast is fantastic – you can even take it to go, which was perfect for us when we were in a hurry. We happened to be there during a snowfall, and the view from the window was beautiful. He really loved the hotel's style. I'd definitely come back.

The hotel is a bit of a walk from the main attractions, but the service is excellent. You can even store your luggage a day in advance. It's super convenient for getting around, as it's not tied to one specific metro station, meaning you have easy access to many lines.

The hotel lobby is absolutely beautiful. As soon as you walk in, you're offered a welcome drink. They have staff who speak Chinese, and they are very warm and patient. The room facilities are very new, and the toiletries provided are quite high-end, with two different types of combs that are great for both adults and children. There's a gym, a lounge, and a hot spring. It's super convenient to stay here at the airport, with plenty of food and drink options available.

The hotel is close to the sea but a bit far from the JR station. The room was clean, and the triple room had enough space for three suitcases. The bedding was comfortable too. For breakfast, you can choose between a set meal or a buffet, but there's a long wait for the buffet. We opted for the set meal both days, and it was quite good. The onsen offers nice views of Hakodate, which is a plus.

When I first entered the hotel room, my initial impression wasn't great; some of the furniture looked a bit old. However, after staying for two weeks, I grew to love it more and more. Firstly, Japanese hotels excel in service; everyone, from the top management to the housekeepers, is Japanese. This is a stark contrast to my experiences in Osaka where many staff were Vietnamese, in Nagoya with many Indians, or in Tokyo where the front desk was often staffed by people from India. The hotel has a public bath on the second floor, which was incredibly comfortable for a soak after returning on a cold winter night. The central heating in the room was very effective and cozy! The shower pressure was also excellent, genuinely good! I'm planning to come back next year for a month to see the snow! This is my top choice for staying in Sapporo.

I booked a standard room and was given a high floor on the 28th, which offered a fantastic view. The hotel's decor is very practical, and the huge windows provide an excellent view. The hotel service is absolutely top-notch. I highly recommend purchasing the hotel breakfast; the 35th-floor restaurant offers a stunning view, and the breakfast food itself is also outstanding. The only minor drawback is that there's construction below the south-facing rooms, leading to a bit of noise during the day. I assume north-facing rooms would have a similar issue due to the JR line. The window soundproofing is fine, but the design of the emergency escape device seems to allow noise into the room.

Probably the world’s best hotel with impeccable service rendered by superb warm & ultra friendly professionals. We can behold the most awe-inspiring & panoramic view of Lake Toya ⛰️ right from the comfort of our hotel rooms, New haven of happiness discovered on earth 🌈 Most grateful to Ms Harada San (Front Office) 🩷🩵whom went beyond the extra mile 🛼🛼 to create wonders & innovate lasting beautiful memories 📸 for our 🎂 & wedding celebrations 🥂🍾 with her magical touches. WOW, it’s truly unforgettable for a lifetime 😘 This is definitely the best place which warms our hearts 💕 in Hokkaido Sapporo Lake Toya 🇯🇵 & we desired to call “home sweet home” 🏡 during an icy cool winter ⛄️❄️ 🧊 . Most impressive oishi & extensive buffet spread with succulent fresh seafood 🦞🪼🦀🐙🐠 & Hokkaido waygu beef 🥩🍖 for pampering indulgence. There’s even an onsen hot spring spa on site but we shy shy to use. Highly recommended, excellent job well done ✅