This hotel is very nice if you think about the price to quality ratio. People who work there are ok. The hotel is clean and has a nice restaurant inside that serves many dishes. There was music during the day and the cleaning service did a good job. The only thing that is not on is not about the hotel but about the area - when we get out of the hotel many street and beach vendors aggressively approach us. The hotel is ok so you can go there and rest for even a few weeks but the area is dangerous so stay safe in the hotel. Some of the street vendors are so rude that they are going after you from the beach to the hotel main door where the body guard stops him.
The entire island experiences intermittent power outages. I encountered this about three times a day in both the restaurant and my room, each lasting less than ten seconds before power was restored.
Some of the staff, especially a female chef at one of the restaurants (the head chef rotates nightly), showed clear disdain for Asian guests.
Upon check-in, a male front desk staff member saw that I only had a small backpack (a tiny summit pack, as my main luggage was left in Kilimanjaro and not brought to Zanzibar). I was already carrying it myself, but he forcibly took it from me, even after I told him it wasn't necessary, clearly trying to earn a tip. Once in the room, he kept making small talk and wouldn't leave, seemingly afraid I wouldn't tip him. I ended up giving him one.
When I was checking out, my flight was delayed, so I asked if I could extend my check-out by an hour. The staff confirmed that an extension wasn't possible, but I could still use the hotel's beverage, snack, and other facilities. Since I had an all-inclusive package, I double-checked with a male staff member on the phone and a female staff member at the front desk about getting a drink, given my flight was delayed by three hours (my check-out was at 12 PM, and I hoped to leave around 1 PM). They both said it was fine. So, at 12:30 PM, I had a glass of orange juice by the pool. At 1 PM, as I was leaving the hotel, I was stopped and asked to pay. The staff member who had previously confirmed this with me, along with another server (not the beverage server), debated with me in front of their supervisor. Eventually, the supervisor, James, intervened and told me I could leave.
One of the bartenders at the beach bar also displayed discrimination towards Asians, practically fawning over white guests. I sat there for ages, and he ignored me even after I politely asked for the menu twice, pretending not to hear. As soon as a white person sat down, he was instantly there, chatting them up.
Overall, I'm dissatisfied with the service. Some staff members' English was poor, leading to communication misunderstandings (and I've studied English for many years and graduated with an English degree). The excessive debating in front of a customer also doesn't reflect good service. There were instances of discrimination and being forced into tipping. The entire service experience was very poor.
The beach, however, is excellent, and the hotel's location is good.
In short: a great hotel in Nungwi, close to the ocean and all the essentials.
Please read to the end – you might find this helpful, and we're happy to hear it!
This was our last (3rd) hotel in Zanzibar, our main goal being a relaxing oceanside getaway. We were happy with our choice.
LOCATION. The hotel isn't on the beachfront, but it's about a 5-minute walk to the ocean. Everything you need is nearby – restaurants where you can eat well and watch shows, several different beaches, a souvenir market, and even a liquor store. There's a school and a stadium near the hotel – it's quite interesting to watch the locals.
HOTEL. There are two hotels, all owned by the same owner, and you can use the facilities at both. The grounds are small, but cozy, well-maintained, and have everything you need – swimming pools, bars, and restaurants.
ROOMS. We chose this hotel largely because of the large family room, which comfortably accommodates four people. Our choice was justified – a two-room suite with a huge loggia offering a beautiful view of the illuminated pools and streets in the evening. Cons: the room is a bit tired and in need of renovation. Auditory-sensitive people may be challenged by the nighttime sounds: roosters crowing, muezzins singing, crows cawing. But this is definitely not a complaint about the hotel. The room is on the 3rd floor, there is no elevator. The room has a ton of lighting and separate lighting zones – it's comfortable and beautiful.
STAFF. Above all praise. Everyone is very friendly and helpful with any questions. We even spoke with the hotel owner – a very pleasant man, he helped us resolve a slight delay at check-in and then helped with various other questions.
BREAKFAST. Almost perfect by local standards – everything you need is there: made-to-order eggs, sausages/bacon, fresh vegetables, salads, cereal, juices, many types of bread and pastries, fruit, and desserts. The only thing missing is a coffee machine – instant coffee only, but that's the case almost everywhere in Zanzibar.
OCEAN. Several beaches nearby, crystal-clear water, no low tides on the western side to interfere with swimming. But there are stunning sunsets – don't miss them!
PARKING. We arrived in a rental car and left it in the internal, guarded parking lot until morning.
And then there are the CONS. We essentially had only one – despite pre-paying for our family room, they didn't give us our room right away – for some reason, their booking system showed our reservation as two double rooms. It took about an hour to resolve, but then the owner intervened and resolved the issue. Overall, we were satisfied with the room.
VERDICT. We recommend the hotel; it's a good choice for the price/quality ratio.
Great hotel, but some niggles. Has safe parking, central location, nice staff, big rooms.
In our first block power off virtually every night 6-9.00 pm, Did get moved and was a huge improvement. Breakfast could be a little more interesting On the whole well worth a visit 😎
I really enjoyed my stay at Kendwa Rocks Hotel. The beach, the view, and the sunset were absolutely beautiful. My room was clean and comfortable, and the staff were very friendly. It’s the perfect place to relax and have a good time. If I come back to Zanzibar, I’d definitely stay here again.”
It’s so nice place! The owner Polish woman so polite and friendly ! All our questions was solved ! All 10/10 ! The territory clean and fresh! The rooms also fresh and designed very well! Food in Restaurant so delicious ! The beach not the best all day ,sometimes water level low because of tide.So u can not go swimming.this difficult but they have nice pool! So think what important for you if best beach you can choose Nungwi , if atmosphere at all - this hotel the best!
This is the third Riu hotel in the area, and having stayed at the previous two, I found this one, which opened in '26, to be a step down overall. The smell of concrete was very strong. They claim to have seven à la carte restaurants (non-buffet), but not all of them were open; in fact, only one was open each day. This wasn't mentioned on their website or on Ctrip. We were only informed at check-in that reservations could only be made for the following day. This means if you're only staying one night, you're stuck with the buffet for all three meals and can't experience any of the all-inclusive à la carte restaurants, despite paying the same per-night rate as those staying longer, which feels very unfair. The large, modern building feels too artificial; I'd rather stay in a more traditional hotel on the island.
Excellent hotel! Location is chic, next to the ocean, there is its own area with cheeslongs, the area is protected. Very convenient location - near the island of Mnemba, to Nungwi half an hour drive, to Matemwe, where many shops, half an hour walking. The rooms are beautiful, clean pasta, air conditioning, hot water in the bathroom 24 hours a day. Food in the restaurant is very delicious, portions are good. Staff is kind. I would like to thank the managers of the Maurice and Munisi hotel for their excellent work and thank you for your excellent holiday!
Very Good
11 reviews
8.4/10
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