Hotels With Spa in Banten, Indonesia

Variation menu for breakfast, environmentally friendly, strategic location.

Good location in Banten, everything are good only the room size a bit too small, even after upgraded, especially toilet.. But so far the service and breakfast are above par.

We’ve got upgraded from regular cabana to a bigger size cabana. General service is good. We’ve come here multiple years. Especially my wife she has come here since she was a child. But I dont think we’re coming back… there was dead cockroach inside the room, okay no big deal its a garden heaven there. Ok, cleaners didnt clean the room properly, used coffee glasses are left where they are, uncleaned. Come on. We even tipped those cleaners before we left but still… Can feel a tensed attitude from many of the staffs, very arrogant. But who cares.. we are here for holiday right? Maybe next, its time to choose a better quality hotel. Its time to move on.

Room is basic. Very small toilet. The aircond placement is weird, the room is not cold throughout the night. It was so basic, other budget hotels can give you a cosy feeling than this. Plus point - we didnt bring universal plug, and the hotel has it and lobby is nice.

The pool was very dirty. I dunno it's the help keeper do their stuff or not. There's lot of dead insects and hair in the water. I gave 1 of 5 stars to these. Very awful!

Was looking forward for this trip for an event near ICE BSD. Definitely worth it. You’ll be greeted with porter offering help with your luggages, check-in was breezy.  The breakfast spread is to die for. You can get a taste of Indonesia and I enjoyed every bite.  Will definitely visit again, didn’t manage to make use of the gym and pool, maybe will use that then.

Free shuttle even at midnight! Very good communication and quick to arrive. All staff were extremely friendly and polite. The hotel room was lovely, very clean (and I am very picky!) with freshly-washed linens. Large bathroom with great hot shower. Very quiet place despite being so close to the airport. Nothing negative to say; it was a 100% positive stay and I would highly recommend. Shuttle back to the airport was right on time and despite having a lot of people, it went quickly and we were at the airport in only five minutes. 

We stayed at Episode Hotel Gading Serpong as a family with three kids, and it turned out to be a wonderful experience. From the moment we arrived, the staff were warm and welcoming, making check-in smooth and stress-free, which is always appreciated when traveling with children. The rooms are spacious, clean, and very comfortable. With three kids, space is always a concern, but the layout made it easy for all of us to rest well. The beds were cozy, and the bathroom was modern and well-maintained. One of the highlights was the breakfast buffet—lots of variety, from local dishes to kid-friendly options like pastries, cereals, and fresh fruits. Our kids especially enjoyed it, and it made mornings so much easier. The swimming pool was another favorite spot for the children, while we as parents appreciated the relaxing atmosphere of the hotel’s facilities and nearby conveniences like shopping and dining options. Overall, Episode Hotel Gading Serpong is a great choice for families. It combines comfort, convenience, and thoughtful service, making our stay both relaxing and enjoyable. We would happily come back on our next family trip.

This was our second stay at the hotel, mainly because it’s close to my family’s house. We stayed during Raya, but there wasn’t anything particularly special about the experience. The breakfast was quite underwhelming, especially considering the price. This time, we booked the Junior Suite, which was more spacious and noticeably cleaner compared to the standard room. However, if you’re planning to stay here during Ramadan, do note that there’s a continuous Quran recitation playing 24/7 from nearby mosque. While it’s not necessarily a bad thing, the sound does travel through the thin windows and unfortunately disrupted my sleep at times.

A good place for a quick staycation with your family. Their pool depth options and sizes are my children’s favorite. I quite enjoy the breakfast. Not every hotel offers jamu in their buffet and i’m totally up for it. Thank you, Sahid.