Friendly service, always helpful. Breakfast was tasty and with lots of choices. You need mostly a taxi to truly move around, but that's not a big issue, in my opinion. Spacious rooms with nice balcony and the pool was great.
The room was very clean on the first day of stay, and the quality of cleaning every three days after check-in needs to be improved.
Other than that, everything else is satisfactory. The front desk is friendly and can help solve problems in time.
The environment is very quiet and leisurely. You need to rent a car to travel, and the parking lot is not free.
With a stay at H10 Tindaya in Pajara (Costa Calma), you'll be within a 15-minute drive of Sotavento de Jandia Beach and Esquinzo Beach. This beach hotel is 0.7 mi (1.1 km) from Pájara Beach and 2.6 mi (4.2 km) from Rio Calma Artificial Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a nightclub, and a complimentary water park. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
Grab a bite to eat at Restaurante Betancuria, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is included.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 354 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have bidets and hair dryers.
With a stay at Grupotel Tres Vidas in San Bartolomé de Tirajana (Bahia Feliz), you'll be within a 15-minute drive of Yumbo Shopping Center and Maspalomas Dunes. This beach aparthotel is 8 mi (12.8 km) from Maspalomas Lighthouse and 11.3 mi (18.3 km) from Salobre Golf Resort.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this aparthotel include complimentary wireless internet access, an arcade/game room, and a hair salon.
You can enjoy a meal at the restaurant serving the guests of Grupotel Tres Vidas, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Make yourself at home in one of the 104 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch flat-screen televisions are provided, with satellite programming available. Conveniences include phones, as well as safes and microwaves.
El apartamento tiene todo lo necesario y la terraza es genial, aunque en otras ocasiones nos ha tocado un apartamento con mejores vistas. La cocina es pequeña pero funcional. Ya nos hemos alojado aquí en 3 ocasiones, repetiremos seguro!
A very beautiful complex with heated swimming pool, if you have problems with the walks this is not the place indicated for you.
The hotel is very comfortable and very comfortable.
The hotel is very comfortable and comfortable, and it is very comfortable and comfortable.
The service and staff were great, the cleaning was very good, the location is not bad, but it is not close to the beach, but if I want to make a negative review with the outdated state of the building, we were very disappointed that an establishment of the Axel group was In this state, we chose the establishment because it belongs to the Axel chain which has very good taste and decoration. The Axel Maspalomas leaves a lot to be desired and the apartments, bathrooms and interior of the building are very old and not renovated, it only has a slight facelift.
At this point, very bad and total disappointment for us.
Excellent apartments and amenities. The reception team both on arrival and departure were very very friendly and informative. Only slight downside for us was it was a little too far from the beach and amenities which made it very quiet however this would suit a lot of people. There was an excellent Spanish themed restaurant around the corner from the resort literally 2 minutes which served excellent food and had excellent background music.
Hotel near Campo Internacional Maspalomas,Gran Canaria
GGuest User2025.07.21
Nos ha encantado las vistas e instalaciones,, la habitación amplia con vistas una, terraza grande y preciosa con un tendedero y todo. Los detalles de las infusiones y el café, azúcar, tazas... y un mini fregadero con su estropajo, jabón y todo. La cama muy cómoda y con dos almohadas incluso, ambas cómodas. Aunque una suite debería tener bañera y cama doble.
El spa es de acceso libre y sin reservar. El aparcamiento en la calle gratuito es fácil en la puerta.
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
GGuest UserLovely hotel at a very good location. Modern, nicely decorated for Christmas. Polite staff, good choice for breakfast and dinner. Christmas dinner was something out of this world( been to many hotels, but Xmas dinner now will be hard to match). Not sure if it is always like this but we were the youngest in the hotel(43&47)during the first part of holidays and only later some other younger people joined us. The average age was 60's 😁 This hotel is not orientated to children but for us it was perfect- no screaming and shouting and our girl had fun in the pool by
Herself and her cousin🤣 I wanted to book Spring Hotel Bitacora at first but now I am thinking that I made an excellent choice . That said, I might try it out next time just because of the All nclusive service Bitacora provides. It was a nice quiet stay so if you expect something like Turkey, eith music around the pool, kids disco and shows, this hotel is not for you. We were half board and 4 days we ate at the pool bar and were never disappointed. Good food and reasonable prices. We didn't book UP option because we were with the kids( it's for 18+)but if I ever come without them- I will try it out!
Pros:
Very good location
Modern hotel
Heated pools( wheelchair friendly)
Good food and service
Cons:
No shampoo in a room! It's a first for me 🙈
The tiles in the pool (mosaic) need replacement. My daughter filled probably half of the carrier bag from the bottom saw of the pool🤣
All in all- perfect stay and believe me, I am picky. It is one of the hotels I would recommend to my friends and family
GGuest UserThe room was very clean on the first day of stay, and the quality of cleaning every three days after check-in needs to be improved.
Other than that, everything else is satisfactory. The front desk is friendly and can help solve problems in time.
The environment is very quiet and leisurely. You need to rent a car to travel, and the parking lot is not free.
GGuest UserMagnicico albergo in posizione panoramica. Tra i più belli 4 stelle in cui ho soggiornoato. Merita da solo un viaggio apposta a Gran Canaria. Pulitissimo, e arredato molto bene (la mia camera aveva anche 1 belle poltroa un divano. Bellissimo il terrazzo privato panoramico on sedute). Spazi comuni magnifici come il salone con divani e biblioteca, sala ristorante, terrazza panoramica e giardino spa con piscina panoramica. La migliore colazione che ho fatto in vita mia in alberghi di questa fascia 4 stelle! Prodotti locali e non di altissima qualità e cucina espressa la mattina. Salmone servaggio, formaggio di capra locale, dolci di qualità superiore ecc. Tovaglie bianche con il logo della catena Paradores.
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
GGuest UserWe had a very enjoyable stay in Ritz Carlton, from our check in to check out. Friendly helpful staff, room very comfortable with all necessary amenities . Room serviced twice a day with very helpful staff. Staff in breakfast dinning room working very hard ensuring no one waiting very long for table. Excellent choices for breakfast. Nice bar and made good cocktails. Pool area had adequate beds and pool attendants ensured towels were made available. Noticed paint around pool needed attention and looked worn looking.
I left my phone behind me at pool and through the find my phone app was able to trace it to security with the help of check in staff.
All in all a good impression of our short stay in Ritz Carlton.
CChristinewanWe stayed at GF Isabel in an apartment and overall had a really nice stay.
The location is great – easy to walk to shops, restaurants and the beach, which made everything very convenient. The hotel has a lovely family-friendly atmosphere, and there were activities and entertainment for kids, which my daughter really enjoyed.
The evening shows were actually really good – much better than we expected – and it was nice to have something to do after dinner without needing to go out.
The apartment itself was a good size and practical for a family, although the decor is a little dated in places. That said, everything was clean and worked well.
Staff were friendly and helpful throughout our stay. After we checked out, we realised we had left a water bottle behind. When we went back to ask, one of the ladies at the hotel was really kind and helped us find it and return it to us, which we really appreciated.
Overall, a great choice for families and we would happily stay here again.
GGuest UserBooked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.
DDaniel Serra BonedThe service and staff were great, the cleaning was very good, the location is not bad, but it is not close to the beach, but if I want to make a negative review with the outdated state of the building, we were very disappointed that an establishment of the Axel group was In this state, we chose the establishment because it belongs to the Axel chain which has very good taste and decoration. The Axel Maspalomas leaves a lot to be desired and the apartments, bathrooms and interior of the building are very old and not renovated, it only has a slight facelift.
At this point, very bad and total disappointment for us.
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