This is a microtel, which we missed that part. Price is on the high side for this type on room. Seems to be a micro staff as well. The person at the desk also serviced the breakfast area. I enjoyed the new automatic coffee maker. Everything is nice and new, I’ve seen similar hotels that are advertised like this in Japan. If I had known and priced lower I would have been ready for the stay.
The hotel is very close to the airport and it seems that there is a shuttle bus between the airport and the hotel. The room was very clean, the staff service was good, the breakfast was good, the hotel had a gym and a swimming pool, very good, the only downside was that the bathroom was a bit old.
Just off US-231, find us surrounded by restaurants. Troy University, Veterans Memorial Stadium, and the Troy Arboretum are all within two miles. The Pioneer Museum of Alabama and the Johnson Center for the Arts are only a 10-minute drive away. Enjoy our complimentary breakfast, outdoor pool and patio with grills, and fitness center.
Just off Highway 72 this Microtel Inn and Suites by Wyndham TuscumbiaMuscle Shoals offers easy access to Northwest Regional Airport the Robert Trent Jones Golf Trail the Helen Keller Birthplace the Alabama Music Hall of Fame and the Natchez Trace Parkway. The Muscle Shoals Airport is just 7 miles away. Your day gets off to a great start with a complimentary hot breakfast including eggs sausage waffles and more. Complimentary wireless Internet access lets you stay connected. Enjoy the seasonal outdoor pool fitness center and ample large-vehicle parking. Refresh your wardrobe with the guest laundry facilities. Meeting room with public computer access and fax service makes conducting business easy. Pets are welcome here and all rooms and suites feature flat-screen TV refrigerator and microwave ideal for longer stays.
I was on travel for my mother-in-law funeral and I had booked the double bed but once I checked in, double bed room was not available, instead I was given a one King size bed. and later on-duty manager provided me with roll away bedroom which took most of the room and very inconvenient to move about in the room.
Very Good
47 reviews
8.9/10
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8.4/10
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AAnonymous UserGreat location for our soccer tournament. Room was clean but one of the ladies at the front desk was rude to me both times I had to interact with her.
GGuest UserThe hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.
DDevi Weems/Kenneth DuffieThis is the ABSOLUTE WORST possible hotel that I could have booked. I was told before check-in that my room had no television nor microwave. The night desk clerk told me that I could contact my booking company and would be given a refund despite the website said no refunds. Since I was going to be there for 3 days, I decided that 3 days without a television nor a microwave would be impossible, so I never checked in. It has taken over a week of being given the runaround to find out that the night desk clerk straight up lied. I did NOT get a refund --not even a partial refund. You can bet that NONE OF THE ROOMS HAVE ANYTHING ON THE AMENITIES LIST, CAUSE I SAW EVERYTHING IN THE OFFICE BEHIND THE DESK!!!! IF YOU BOOK HERE, YOU'RE AN *****!!! I'M WARNING YOU AHEAD OF TIME!!!!! I wish someone would have posted a review warning travelers about their experience, I NEVER would have taken the time that it took us to locate it, especially since they didn't even have a sign up, only a banner that you not only couldn't see, but couldn't have read if you COULD HAVE seen it, because it was all wadded up!!!!! TRAVELERS BEWARE:::: THIS HOTEL IS DEFINITELY NOT WHERE YOU WANT TO BE!!!!! STAY AS FAR AWAY AS YOU CAN POSSIBLY GET FROM THIS ”CHAIN”!!!!!!!!!!
GGuest UserUpon arrival, the lobby with the fireplace makes a very warm and pleasant impression.
The hotel room is very neat and very clean. Room is in pleasant, bright colors. Pictures complete the good first impression.
Some things make a very high-quality impression, for example the faucet in the bathroom. I missed a USB plug, which is more and more often placed in lamps or next to the bed to charge the cell phone.
The only, but big point of criticism was the breakfast. I looked for coffee cups in vain. I had to ask the staff twice until it was noticed that the disposable cups were used up. Coffee very good. The selection is not very large, comparably much less than in comparable hotels. The orange juice was very negative, probably a cheap product, also with an aftertaste. After it is now common, there are no hot, instead only ”warm” scrambled eggs. Only these were not even warm, in the spectrum between warm and cold rather cold to be counted and therefore hardly to be enjoyed.
Since the breakfast can not be rated separately, I have to think about what my rating should be. Because certainly hotel guests without breakfast are well accommodated here.
AAnonymous UserWe wanted to stay in Irondale rather than Birmingham and although this property didn't have great or CURRENT reviews,the description said that it was renovated in 2024 and no other property had a better review. It was indeed updated in some areas and our room was very nicely appointed with new upholstery and modern furniture but it was not clean. There was a layer of dust (construction?) on EVERYTHING and long, dark hairs on the bathroom floor. The window glass was filthy. The freezer was so in need of defrosting that the door would not shut and we were unable to refreeze our flat ice packs. I would guess that no one has stayed in the room since the renovation and the room had not received a post-construction cleaning. The elevator was very dirty,noisy, and a bit scary to ride to the 4th floor. The regular clientele is obviously traveling construction workers. Staff was very friendly but unprofessional.
GGuest UserAfter reading several positive online reviews about this Comfort Inn, I decided to try it out. I was on my way to our home in Florida and broke up the 12 hour drive with a halfway point stop for the night. The staff was helpful and pleasant both upon arrival and check-out. My room was clean and everything worked (tub drained well, refrigerator was cold, room temperature controls were responsive, etc.). I felt safe in the area which was also convenient to shopping and restaurants. Their well-stocked breakfast was a nice surprise! It was available in their clean, bright and spacious area and the eggs/sausage were hot and delicious. There were several other options as well that would easily accommodate a hungry family. This will now be my go-to hotel in the future along I-65!
GGuest UserThe hotel is nice. Not as nice as I thought it would be but its clean. The bathroom could use some updates and some new tile grouting around the tub. But not a bad or gross place. The AC was broken. The chillers were up and down, and no matter what I tried the room temp was getting hotter by the min. When I first checked in the room was 70° F. I set the AC at 67 and 20 min later it was 72°. A few others in the hotel told be they had to be moved to a new room. I did not stay they night, I left at 9pm. Too hot and humid.
The staff was amazing and super helpful and understanding. The lady at the front desk deserves a raise. Because the staff was awesome I would consider trying the location again. (After they get the AC fixed)
JJINGThe hotel is right next to the beach and has free parking. There is a refrigerator and utensils in the room to cook. Ctrip booked very quickly, but the hotel front desk said that they did not receive the money, and recorded my credit card again. I don't know if I will deduct the money.
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