Hotels With Pools in Porto District, Portugal

The hotel was great , near the airport breakfeast is great ,with pastel de nata ! . However, it is situated at a considerable distance from the city centre which is not great for shopping and visiting.

To say the least, the pillows are too hard. Everything else was perfect... Facilities, cleanliness, breakfast, location. We will repeat without a doubt

A shame to pay a dec2 euro fee , make a weekend in my country and pay a fee .  The pool was not even a diving one , many people . Having weddings or baptized everything well , but they used the pool for who will relax in a way of babby for God 's sake is simply a shame

The hotel's surrounding environment is very good. The breakfast was so good and the rooms were quite big, neat and modern. The staffs were friendly and overall stay was perfect. Strongly recommend to all the business travelers.

Stayed at this hotel 3 times in less than 2 months, not planning to return ever again. Our 1st visit was so impressive that we had booked 2 more stays short after for our family. Yet the last visit turned into a disaster. Nobody answering phone calls at night. Before checking in on our last visit. We realized our flight got delayed. tried calling the hotel at around 9.15 pm, called 5 times over 20 minutes, no one would pick up the phone in the main reception !! Furious, and so we arrived at 1am without being able to inform them that we were gonna be late. Upon arrival, as I had booked 2 rooms, I asked the only person who was on shift that night to make sure putting my parents into the booked standard double room and my family with a child into the other bigger room (Junior King Suite) . He affirmed me that the room distribution was correct so we just left our parents to go to their room and take rest since it was late. When we arrived at our room, it was definitely a small room that would only fit a couple without being able to add an extra bed. Called the reception, no ones answered again!! So had to went back down to speak to that staff at 1.30am. He insisted, the room I was put into, was the Junior King Suite !!!! I was so angry because that room didnt looked like it was over 500sq ft as it was described when I booked. But the staff said to us that the info in trip.com was incorrect and more over, the information he received didnt mentioned that we had a child with us. Angry and exhausted, and I was even gonna compromised to stay in that room and sleep. we just went back to take a shower, then the guy came , talked to my husband and would offer us a bigger room after all the drama. it was close to 2am!!! We got offered to stay in a family room so my daughter got to sleep on a sofa bed but the guy who made the bed didnt even give her a blanket. Next day, texted my parents and asked them to show us a picture of their room, we realized the guy mistakenly putting my parents into the bigger room and so we were the one who got allocated into the standard double room!! Unprofessional service from the top to the bottom!! we eventually felt bad to that staff because in the middle of the night, he was the only person who moved luggages, opening beds etc...

The hotel is located in the centre of Amarente.

Perfect location, I practically walked everywhere. The room size was good for me and I could fit an open luggage in there. Take note of that the sound insulation is not as good, but it’s only if you leave the bathroom door open. There are notices that say to close the door to enjoy full sound proof. Staff are all very friendly and they give you a welcome beer upon check in, a nice touch. I had an enjoyable stay here.

Great facilities. We went with half board. And it doesn't pay off. After knowing the prices, we would have paid less for dinner if we paid on the day. We went on the weekend and the hotel was full. It's a large hotel and we didn't like the experience from that point of view. The objective is to relax and have a different experience, but we ended up having to wait to enter the Turkish bath, sauna and swimming pools, which became unfeasible, as they looked like municipal swimming pools. full of people. About the staff, the girls at the restaurant and at breakfast (who are the same) are very helpful and friendly. The same can no longer be said for the reception staff. Little willingness to help with such simple things, such as lending a mere phone charger, easily resolved by the dining room staff. In short, it is a hotel with conditions, but I find it very confusing when it is full, something that I believe is common at the weekend.

The room is very nice and clean. The staff is friendly and helpful. It's easy to walk to the city center. My husband and I are very satisfied with the Renaissance Porto Lapa Hotel.