Very nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
Was told that non-smoking rooms were unavailable for the day. However, when we mentioned about allergy to smoke, it was available. Kind of strange but won't wanna probe further. Bed and pilows were great. No road noise, gym was good. Connection to the mall was excellent. Likely to stay again if visiting Lampung
the location isn’t at the center of the city.
the service quite good, but could be better.
the warm water not always worked.
but the industrial design is really good.
We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
3 days staying here, the service was very satisfying, the staff were friendly, the hotel was clean, fragrant, the breakfast was all delicious, highly recommended😍
Very noise in the night the room u stayed, had neighbor watching TV loud at 2am and called receptionist no one picked up, so i had to go over to the neighbors room to ask them lower down their tv noise!
The hotel is actually good . We stay on a premier room , and is very spacious . The facilities and sevicies , the staff are well trained, polite and helpful . The swimming pool is also good .
17 reviews
7.4/10
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Amazing
IIwan/IkhwanVery nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
HHansom HoVery noise in the night the room u stayed, had neighbor watching TV loud at 2am and called receptionist no one picked up, so i had to go over to the neighbors room to ask them lower down their tv noise!
AAugustineTWas told that non-smoking rooms were unavailable for the day. However, when we mentioned about allergy to smoke, it was available. Kind of strange but won't wanna probe further. Bed and pilows were great. No road noise, gym was good. Connection to the mall was excellent. Likely to stay again if visiting Lampung
NNiezken Wahyu Divilothe location isn’t at the center of the city.
the service quite good, but could be better.
the warm water not always worked.
but the industrial design is really good.
DDavid 77Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
GGuest User3 days staying here, the service was very satisfying, the staff were friendly, the hotel was clean, fragrant, the breakfast was all delicious, highly recommended😍
JJose SergioThe hotel is actually good . We stay on a premier room , and is very spacious . The facilities and sevicies , the staff are well trained, polite and helpful . The swimming pool is also good .
GGuest UserWe had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
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