We really enjoyed our stay here. The service is top-notch. Rooms are very clean and they provide all the necessary amenities. We loved the view from our room and on a clear day, you can see the Himalayas. Breakfast buffet was lovely and the staff are so attentive and quick. Dinner at the restaurant was on the pricier side. We ordered a cheese pizza that tasted very bland and had to send it back. The chef added more cheese on top and reheated the pizza which made it worse. However, the waiter was very nice enough to send the pizza back again and removed it from our bill. Apart from that, we would definitely recommend this hotel and cannot wait to return.
This is the last hotel I stayed during my first business trip in Nepal. It is clean and service very nice, the room is well cleaned and towels and bathroom vs beds blankets all are highly standard clean . I feel comfortable here and happy . 13th floor have a nice place to have dinner . Happy to eat food of China type . Fruits are good and fresh . Top floor 15th also beautiful scenery. Very deserve to come and highly recommended. I admire the manager Shristi Manandhar, she is really an amazing manger for the hotel. We like her. Care about customer feeling and focus on improving hotel experience. Good job
Very impressed with everything about this hotel. Big gym for exercise. Clean rooms and pool. The staff are very helpful and friendly. The breakfast is very good! Location is good .. walking distance 10mins to the nearest shopping mall.
Will surely come back to stay here!
i love atmosphere in this resort: fresh air, clean...and cool. we came in summer so the sky was changing drastically by hours but we are still lucky can see snow mountains on first day. On 2nd day, it s foggy cannot see anything but it s great experience to see how ocean of clouds flying in front of us.
Food is ok but a bit higher than outside. Service is good, staffs are trained, they understand customer's needs and well supports
Front counter staff members are friendly, helpful and cooperative particularly Avishek (if I remember correctly his name) was fantastic and exceptional customer service. I should mention Salim who cleaned our room was very very polite, friendly and helpful.
The room is big but the down size is the shower over bath. Bath tub is tiny and water does not go down to the drainage pipe caused water clogged.
The breakfast items were limited and does not reflect five star standard. However the General Manger should look the breakfast menu by himself and should take appropriate action.
Hotel near Thamel,Kathmandu100% of visitors choose this area
TTraveling San2023.10.06
We stayed 8 days in Kathmandu and felt very comfortable and well cared for. The rooms were nicely appointed and properly sized. The bed and bedding were comfortable and the decor was modern and tasteful. All of the staff were kind and friendly and offed help for arranging anything we needed. Dipesh, their barista prepared delicious coffee each morning and made a recommendation for Ayurvedic massage nearby, helping with reservations. It was an amazing massage. In the evenings, Bijay, their bartender was able to make exceptional cocktails and served us so well. We would definitely return and stay again.
The hotel is very close to the Great White Pagoda and can be reached on foot. The environment is beautiful and quiet in a bustling city. There are morning yoga classes and Buddhist halls for everyone to practice every day. Every day, I feel the sunshine and eat breakfast in the glass room, looking at the beautiful scenery of the swimming pool, which makes me feel relaxed and happy. I had a great time here and will come again next time. I highly recommend it💐🙏
Наше путешествие стало еще лучше благодаря этому отелю. Уже на регистрации нас угостили приветственным напитком, что создало отличное настроение. Понравилось, что цены в мини-баре не заоблачные, а вполне приемлемые. Вид из номера на долину был просто потрясающий! Персонал вежливый и отзывчивый, всегда готов помочь. Вокруг отеля множество кафе и ресторанов, так что всегда есть где вкусно поесть. Но самое классное – крыша! Там можно не только любоваться видами, но и наслаждаться едой. Кстати, летом можно поплавать в бассейне. Завтрак был очень вкусным и сытным, шведский стол выше всяких похвал. Мы с женой остались очень довольны и обязательно вернемся сюда снова.
⭐️⭐️⭐️⭐️⭐️ Excellent Stay — Truly Memorable Experience!
From the moment I arrived, the staff made me feel genuinely welcome. The check-in process was smooth and efficient, and I was greeted with warm smiles and refreshing drinks. My room was spotless, beautifully decorated, and offered a stunning view — every detail was thoughtfully arranged for comfort and relaxation.
The hotel’s amenities exceeded my expectations. The breakfast buffet was outstanding, with a wide selection of fresh, flavorful options to suit every taste. The housekeeping team maintained everything perfectly throughout my stay. I also appreciated the quiet atmosphere and the excellent Wi-Fi connection, making it ideal for both leisure and work.
What truly sets this hotel apart is the level of hospitality. Every team member went above and beyond to ensure I had a pleasant stay — from recommending local attractions to assisting with transportation.
Overall, this hotel combines luxury, comfort, and genuine care in the best way possible. I would highly recommend it to anyone visiting the area and can’t wait to return again soon!
Amazing
25 reviews
9.4/10
Price from
IDR 1,108,955
per night
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9.1/10
Great
GGuest UserWe knew the service would be good as soon as we booked, and within hours we received a welcome email, listing the ways we could contact them if we needed to.
On the pick up at the airport, they were speedy and efficient and the taxi ride only took us 20 minutes with traffic.
As we walked through the door we were blown away by the interior decoration, only then to find that hotel had been a former palace!
Historic artifacts and pictures were strewn through the hallways and the outside only matched the royal feel with perfection.
We stayed in the royal suite, with a big bed and balcony. The staff were great, the breakfast was standard for off peak times and although the location isn't in the depth of Thamel, the area most will go out for eating and drinking, it was within 30 minutes drive of most landmarks and as it was the ambassedy/ office worker area, there was a nice vibe.
There were some things that can't be controlled. The hotel did a good job of providing heat as the weather in February is still chilly.
The pollution was real. Especially as you walk nearer the streets, something to think about if you are sensitive to this. Apart from that, It was all really wonderful. Niraj Yadav the receptionist and the team, we thank you dearly.
EExpatWas able to make a video. Cannot post that one on Trip app.
For this trip to Nepal, I had a driver scheduled ahead of time to make the drive up there in the dark easier. Pay extra if they stay or go down. No need to leave the property, but lovely locals in both road directions. It seems lots of people take their motorbikes up. There’s even college students and bus groups. Some vacant and less expensive hostels, but this location has everything needed. I think it’s a good night or two to stay. I arrived dinner and stayed two nights. All employees wonderful. Binod said Hotel can help arrange driver, but the bus also comes up. Sunrise depends on fog. Good either way.
XXUENANOn the way from Kadu to Chitwan, we have been contacting the hotel through Ctrip customer service to pick us up when we arrived, but the customer service has not been contacted by the hotel. I did not expect that as soon as the bus arrived, the driver arranged by the hotel was waiting. It is fixed, it should be that the hotel will take the initiative to go to the station to pick up and drop off according to the occupancy and bus time. The hotel is relatively good in the local area. There are beautiful gardens and detached villas. The rooms are also decorated with special features. They are clean and hygienic. The staff are very enthusiastic. They will try their best to help you if you have any problems. Personally, I think the price of various activities offered by the hotel in Chitwan is reasonable, so it is possible and convenient to book at the hotel. There are some villagers around the hotel, not far from the river. You can visit or take a walk in your spare time. There is a bustling market about three kilometers from the hotel. You can take a taxi to eat. . If you eat at the hotel, the price is not cheap, but the taste is really amazing!
GGuest UserThe hotel service is very professional, the breakfast is rich, and the front desk service is warm and thoughtful. When I asked for water, it was delivered quickly. There is also a hair dryer in the hotel, and the hot water for bathing is very comfortable.
Many Chinese people go to other places to find Chinese food, but they find that the most authentic Chinese food is on the ninth floor above the hotel. And the chocolate brownie here is very authentic. It was supposed to be eaten with ice cream, but I asked for hot ice cream, and the hotel immediately made hot ice cream. There is the largest farmer's market in Kathmandu next to the hotel, and 6 big apples cost less than 20 yuan. You can buy all kinds of vegetables and fruits here.
Because Kathmandu is often congested, if you connect with a flight, the hotel is very close to the airport, which is another big advantage.
NNazir DewanFront counter staff members are friendly, helpful and cooperative particularly Avishek (if I remember correctly his name) was fantastic and exceptional customer service. I should mention Salim who cleaned our room was very very polite, friendly and helpful.
The room is big but the down size is the shower over bath. Bath tub is tiny and water does not go down to the drainage pipe caused water clogged.
The breakfast items were limited and does not reflect five star standard. However the General Manger should look the breakfast menu by himself and should take appropriate action.
DDan W 1023The mattress and pillows had very bad smell like they had not been replaced for a couple of years. The food in Zing cafe at the lobby was just so so. The plastic table covers generally full of food debris without frequent changing. During the 7-day stay, the service at front desk, restaurant and for our room however was overall up to the standard of a 5-star hotel.
Hharriet chowThis hotel is inside the country park so you have to hire a car to go in and out. So you need to stock up with snacks and sweets before coming in. So, the only option you have is to take their package to the activities. I see tourists inside this hotel but mostly on tour, having their own packages. As travellers not bound by any travel agency, our choice is limited to: Jeep safari + canoeing. you can have the Tuala tribe dance and bbq snacks if you add more. Before signing up, I thought I could have more like jungle walk, ride on the elephant into the jungle, etc… outside the hotel is the country park so you can hear the animals at night which is good. But since there are trees, you quite can’t see the river from the balcony so it is not like you sit in the balcony and you can see the river and animals right outside. This hotel is first class for the cleanliness and the room. But for travellers, probably staying outside the country park has more options. My bf and I did not take their buffet lunch or dinner (which cost 2500rs / person) but insisted on a-la-cart. The food is not bad. And there are many waiters and waitresses to serve you.
FFliFlaThis is the second time I stayed at Ramada Encore in Thamel. I was not wrong to choose it again. Absolutely everything is good here ... the staff, the room,the breakfast (oh my, sooooo good), the location, the friendliness of every single employee, from the door in. A special recognition to Nikhil in the reception, whose service and support with a sincere smile is as comforting as the sunshine on an early autumn morning. And to the staff and therapists on the spa where I took a couple of massages that were superb.
Kathmandu is a beautiful, yet hectic city. Thamel even more, so to have this oasis to come to after a long day wandering around or trekking is something to treasure. In my case, this is even more meaningful as I left all my stuff to go hiking on the Himalayas for several days, coming back to the hotel with the certainty that I was going to be happily and truly welcome. Again, I was not wrong.
Thank you for making a difference and for understanding what the word service means. I will certainly choose you again and again every time I come back to this unique Kathmandu I learned to love.
Namaste, 🙏🏼.
GGuest User⭐️⭐️⭐️⭐️⭐️ Excellent Stay — Truly Memorable Experience!
From the moment I arrived, the staff made me feel genuinely welcome. The check-in process was smooth and efficient, and I was greeted with warm smiles and refreshing drinks. My room was spotless, beautifully decorated, and offered a stunning view — every detail was thoughtfully arranged for comfort and relaxation.
The hotel’s amenities exceeded my expectations. The breakfast buffet was outstanding, with a wide selection of fresh, flavorful options to suit every taste. The housekeeping team maintained everything perfectly throughout my stay. I also appreciated the quiet atmosphere and the excellent Wi-Fi connection, making it ideal for both leisure and work.
What truly sets this hotel apart is the level of hospitality. Every team member went above and beyond to ensure I had a pleasant stay — from recommending local attractions to assisting with transportation.
Overall, this hotel combines luxury, comfort, and genuine care in the best way possible. I would highly recommend it to anyone visiting the area and can’t wait to return again soon!
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