Posted on Sep 13, 2026|Standard Family Room
Guest UserHard to access mall actually. Have to exit out and mall only opens the doors at 9am. Room is ok, had some sand at corners of the living room and when placed luggage, it scratches.
Also no tissue or kitchen paper available. But washing machine is easy to use but kitchen window cannot close, so can be visible from outside.
No inner locking mechanism, lift is tough to get during peak times. No direct access from car park to mall and instructions for returning key is unnecessary while driving since going out they use car license plate recognition. Assigned parking is very far from lift and only 1 access location, far if you have luggage and shopping as they don't allow short time parking to unload and come back later to re-park. And flow direction is one way. Have to walk down ramp to go to hotel or mall if earlier than 9am. Otherwise ok with my room with 2 large queen/double beds. A/C is cold but room cannot be totally dark as one partly translucent door has no curtain.
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Price per night from€ 34
Posted on Oct 10, 2026|Deluxe King Room
CHO11Delightful stay at this newly renovated hotel.
Reception : staff r attentive n friendly, welcoming us with delicious freshly baked walnut cookies from their Pastry team.
Room is clean n quiet.
Bed is superb, the duck feather pillows r godsend from heaven.
Shower is very clean, equipped with Crabtree &Evelyn shampoo & etc.
Location is great. Just few min walk away from CIQ checkpoint.
Must eat curry fish head at Kam Long Zai, Hiap Joo banana cake etc .
The team is ever attentive, just a WhatsApp msg away for any inquiry.
Probably 1 of the best hospitality among Johor Bahru hotels. Keep up the good work.
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Price per night from€ 68
Posted on Oct 3, 2026|Loft With Neverland Slide Playground & Private Cinema Room
AdelinePangThere were two levels of rooms. Master bedroom was above. Children’s room was below. We slept with our kids as they didn’t dare to stay alone in a foreign place. Toilet next to kids room had a permanent urine smell (sewage) and had a rainforest shower which could not bath our children as we would be showered too. Bothe toilets had small water pressure. Especially the rainshower next to the kids room had very small water pressure which felt like a drizzle during bath. We preferred to bath at the toilets at level 7 where the swimming pool was.
No cupboards at the kids levels and only a standing hanger to hang 4 people’s clothes. Master bedroom had a cupboard which was good for my helper to use. No TV in master bedroom was other deterrence we did not want to use the room and be with our kids.
The cinema was good but no Disney. We only watched 1 show on Netflix the entire stay. So book if u really are having a stay in to watch cinema and whole day on Netflix.
The pantry has one metal sauce pan to cook. And the food water filter was on top of the induction cooker. Hence the big hob is not usable. The small hob was used for the big sauce pan provided. Water filter only has hot and warm water. U would have to place your own bottle of water in the fridge to cool it down or take the ice or make your own ice for cold water.
There is a washing machine with their detergent provided. Clothes will smell if u do not immediately take out and air when u are out. This is due to not deep cleaning of the washing machine and smell previously left over. There is no drying places in the house or backyard. However lots of hangers provided. U can hang your clothes at the play area near the aircon at night to laundry.
Check out level 7 which had good reviews and views and toilets. The gym was good also.
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Price per night from€ 24
Posted on Sep 19, 2026|Studio Deluxe (Sea View)
Ali_bra_braWe booked a stay at Fraser Place Puteri Harbour for 3 people to celebrate my wife’s birthday and opted to pay extra for a room with a ”Sea View.” We also reached out beforehand to ask for a small birthday surprise for her.
Unfortunately, the ”sea view” was a major letdown. Instead of an open, pleasant coastal view, it was mostly looking out over surrounding developments and construction with very little actual water in sight—definitely not what you hope for when booking a special occasion room.
On a positive note, I do want to give credit to the hotel staff for their service and effort. They did prepare a birthday cake for my wife as requested. While it wasn't set up in the room prior to our arrival as hoped—it showed up in our fridge on the second day after we returned from our day out—we still really appreciate that they remembered and made the gesture.
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Price per night from€ 65
Posted on Oct 25, 2026|Urban King Room
LathiffWe had a short break in JB which we didn't want to walk too far. So, St Giles was awesome with the connecting Mall. Once tired, we just retreated to our room.
Plus, we were pleasantly surprised to receive welcome drinks at the lovely hotel lounge, The View. That's me posing with the drink.
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Price per night from€ 89
Posted on Sep 30, 2026|Studio
Anonymous UserPlenty of food and drink options, convenient transportation, and many souvenirs available.
The only thing is that you have to go up to the fourth floor yourself to find the mailbox number given by customer service. Then, you enter a password to open the mailbox, where you'll find a box that also requires a password to get the room card. Only then will you know which floor your room is on. This is similar to the guesthouses I stayed in during my trip to Japan, with no actual human service, only WhatsApp customer service. You need to contact customer service two days in advance. There's only customer service, and they will give you the mailbox number and password, and the room password... A special note: after opening the mailbox, there's a book-like box inside that also has a password.
I felt like I was on a scavenger hunt; I'm not used to not having real human service.
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Price per night from€ 19
Posted on Oct 13, 2026|Luxury Wood Design Two-Bedrooms Suite At High Level
旅游者体验✅ Full Review · Direct Submission
What was done well:
The overall environment was clean and tidy, and the check-in process was smooth. Thank you for the hospitality!
Areas for improvement:
1. Nighttime noise: Around 12:00 AM and past 1:00 AM, the noise from the air conditioning external unit/main system was quite noticeable, which disturbed our rest. Please kindly check the equipment operation.
2. Daytime renovation noise: Around 10:00 AM, there was construction noise from next door. We hope guests can be informed in advance, and please also coordinate with the neighbors to avoid construction during resting hours as much as possible.
Other minor suggestions:
- The washing machine lacks a drying function, and there are no drying tools provided. We hope clothes hangers can be provided.
- It is recommended to replenish towels, tea sets, laundry detergent, garbage bags, and drinking water daily to make the stay experience even better.
- There are relatively few dining and shopping options in the surrounding area, making getting around a bit inconvenient.
Overall, it's a nice place to stay. Fixing these minor issues would make it even more perfect! Wishing your business continued success 😊
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Price per night from€ 24
Posted on Aug 18, 2026|Deluxe Room East
XinwenlianboThe hotel's location in Johor Bahru is a bit out of the way, but the advantage is its proximity to Legoland, just an 8-minute drive, which is convenient for families with kids. The Chinese food street is about a 10-minute drive away for dining options. There isn't much to eat around the hotel itself. The room facilities and equipment are pretty good, but the self-service washing machine is located in the underground parking lot and was quite confusing to use. It took us a while to figure it out before we could do our laundry. It costs 6 MYR per wash, and you need to exchange banknotes for coins at a separate machine.
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Price per night from€ 49
Posted on Jun 11, 2026
Anonymous UserWe checked out earlier supposed to be we will checked out this afternoon but we already checked out last night. We cannot take it so many cockroaches and I report it and send the photo but there’s no action. Very disappointing additional on that the toilet really stinks like the urine smell. I can say they never clean the toilet properly cos the sink also have stain.
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Price per night from€ 19
Posted on Oct 12, 2026|Deluxe King Room, Deluxe Guest Room, 1 King, Balcony
Carol Lim KHI booked this stay for my boss, who travelled to Desaru over the weekend (10 October 2026) with friends to take part in a golf competition. The hotel was a great choice for a golf trip.
The location is convenient for golfers, and the overall atmosphere was relaxing and comfortable after a long day on the course. The rooms were clean, spacious and well-maintained, and the staff were friendly and helpful throughout the stay. The facilities and dining options were also good, making it easy for the group to unwind together.
Overall, it was a pleasant and hassle-free weekend stay, and my boss and his friends enjoyed their time in Desaru. I would be happy to book Four Points by Sheraton Desaru again for future golf trips or weekend getaways.
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Price per night from€ 64