The hotel felt really upscale, a true sea-view room. Downstairs, there's a seafood street, and you can even set off fireworks on the beach – it's incredibly romantic, with half sea and half lake. The only downside was the hotel's swimming pool; the indoor one wasn't heated, so it was freezing when I got in. The outdoor hot spring pools were too crowded. Everything else was great.
The room's cleanliness was generally good, but the hotel's location is quite far from the city center, which is really inconvenient without a car. It was hard to get an Uber, but thankfully the front desk staff were great; they helped me call taxis a few times and were very patient, which I appreciate! The hotel is part of a resort. I had fried chicken downstairs, but for other meals, I took a taxi to the city, which cost nearly 100 RMB per trip. If you're staying at the hotel, you get a 10% discount at Ocean Play; remember to mention your room number when buying tickets at the front desk. It's divided into a sauna and a swimming pool. I mistakenly went to the outdoor area of the sauna, thinking it was the famous Instagrammable pool, but there are still outdoor hot tubs there.
The room upkeep was impressive. We were two people, and there were plenty of towels provided, all neatly maintained, so we had no discomfort whatsoever using them. It's a small detail, but I felt it truly showed the hotel's level of management.
Another great aspect was the in-room beverage service. Whenever we requested bottled water, it was continuously provided without any shortage, and various drinks and beers in the minibar and fridge were also complimentary. This significantly enhanced our convenience while relaxing in the room.
When I first booked, I thought the hotel's location might be a bit far from Gangmun Beach, Anmok, and Songjeong Beach. However, walking there, the perceived distance was not as burdensome as I had imagined.
If you take your time, stopping to enjoy the sea views and take photos, it took approximately:
° 30-40 minutes to Gangmun Beach,
° 20-30 minutes to Songjeong and Anmok Beach.
It felt like just the right distance to leisurely walk, stopping to admire the sea along the way. So, ultimately, the location wasn't much of an inconvenience, and I even thought it could be an advantage for those looking for a quiet stay.
Overall, the hotel offered high satisfaction in many aspects, including service quality, room maintenance, room service, and complimentary beverages. It's a highly recommended place if you want to relax quietly in Gangneung and enjoy the sea. I will definitely stay at this hotel again.
Good: Very spacious room with great view and a balcony! Bathroom had a rain shower. Walkable to Yeonggeumjeong Pavilion which has great night view. Bus opposite hotel goes directly to Seoraksan. Walking distance to Intercity Bus Terminal.
Bad:
1. Front desk. I asked about the swimming pool when it was before 9PM. Official closing time was 10PM and last entry was 9:30PM. Front desk staff told me the swimming pool entry has closed for the day even though it's not 9PM yet.
2. Only had housekeeping once even though I stayed for 4 nights. This was not explained during check in.
Would like to commend front desk staff Jason for personally attending to our check-in. He had painstakingly showed us to our Block B apartment room helping to also push 1 of our bags. As the room did not provide us with a sunrise view, had requested for a room change for the 2nd night and Jason himself again personally came to help us with the room transfer movement. His good english was a also pleasant surprise.as also his charming attitude and smiling look. The resort should cherish such young & kind-hearted staff. Kudos to him!
Also, there was a manager (unfortunately could not remember his name who had a christian name to his name tag and slightly burly sized) @ the indoor pool/spa reception who should be praised for also taking the trouble to allow us entry (though we did not book any slot) on our check out day for us to take some photo pics for remembrance. He actually helped us take our couple shot, took the time to showcase us the nice indoor pool and its magnificent balcony view before accompanying us out and showing us the way to the beach. Thank you kind sir!
The fantastic service we received from above 2 gentlemen is really testament to Shillamonogram's astute and comprehensive staff training especially with focus on customer satisfaction. Well done Shillamonogram. Will certainly recommend the resort for a wonderful staycation.
Lotte Resort has the best ocean view sitting on the edge of a cliff on the coast. Located centrally in sokcho, it offers the dining options of town and also the outdoor hiking of Seoraksan just 20 mins drive away. Resort had lots of in house facilities, water park, 7-11 at basement floor. Truly exceeded expectations.
Excellent stay. Better than expected. I was worried that it would be crowded at the lobby/ common areas due to proximity to ****** which was not a preference. The lobby of convention hotel is grand, peaceful and modern.
I was also worried that it would be inconvenient to reach the ski slopes however the shuttle buses were frequent and you can get to the slopes quickly. The bus stop drop off point is right outside the ticket office for ski passes
Hotel service was welcoming and superb from check in/out to housekeeping. As foreigners we received discount coupons for ski rental and pass. View from room was nice and loved the cream and shower gel etc. Room service was quick and portions are huge. Also how it was delivered was really good too with the robot.
Overall very good and comfortable stay.
The hotel's location is great, right outside by the Ferris wheel beach, and very close to that sashimi restaurant. The room was a bit small, but the mattress was super comfortable. Check-in is self-service; they send a password to your email after you provide your information, and it's a keyless entry. Luggage storage is also self-service, but it's unattended, just in a room with a keypad lock.
Hotel is clean and fun. Our family enjoy much. They have treasure hut and uncountable lego blocks in the room. My girl loves this hotel the most in the whole Seoul trip.
My girl enjoyed the little game in room, the swimming pool, a small warm pool, indoor children playground very very much!
For car parking, we followed the naver map arrive the hotel. When we got there, they didnt allow us to park in front of the hotel, and we need to drive back to their specific parking area, and took shuttle bus back to the hotel again. This action wasted us an hour to go and back, and even waited around 30mins for check in. If they allow us to put down the luggage and do check-in first, and park the car later, that would be much better. It is sad for the 1st impression. And I found the locals would ask the staff to park their car for them to the specific car park. How come this could not be the same to foreign guests?
One more is not good about the dinner buffet. This was paid, W90000. When we got there after swim, around 8-8:30pm, the food left not much.But they close at 9:30pm. They refill slowly slowly.
The elevator was uncomfortably hot because the air conditioning wasn't working, and it felt especially cramped when it was full. This definitely needs improvement. However, the facilities were excellent and very comfortable, and the overall layout was well-designed. What's more, unlike the heated pool in Sokcho which had an unpleasant odor, Samcheok's was perfectly clean and odorless. I'd definitely love to go back.
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415 reviews
9.1/10
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8.5/10
Very Good
EEEErikaaaTraveling with a 2-year-old child
It was nice that there was a children's playground, an indoor pool, and a large hot spring bath. The child was very satisfied.
The dinner buffet had delicious snow crab and sashimi.
There were various activities on site, as well as a convenience store, restaurant, and cafe, so we could enjoy ourselves all day at the resort.
About 20 cm of snow fell in the middle of the night, but the staff worked hard to shovel it away, which was great.
There were mats laid in the pool to prevent slipping, but they were not all over the place, so the tiled parts were slippery, so please be careful if you have small children.
I asked for bed guards when I checked in, but they never came to install them.
GGuest UserThe hotel felt really upscale, a true sea-view room. Downstairs, there's a seafood street, and you can even set off fireworks on the beach – it's incredibly romantic, with half sea and half lake. The only downside was the hotel's swimming pool; the indoor one wasn't heated, so it was freezing when I got in. The outdoor hot spring pools were too crowded. Everything else was great.
GGuest UserWould like to commend front desk staff Jason for personally attending to our check-in. He had painstakingly showed us to our Block B apartment room helping to also push 1 of our bags. As the room did not provide us with a sunrise view, had requested for a room change for the 2nd night and Jason himself again personally came to help us with the room transfer movement. His good english was a also pleasant surprise.as also his charming attitude and smiling look. The resort should cherish such young & kind-hearted staff. Kudos to him!
Also, there was a manager (unfortunately could not remember his name who had a christian name to his name tag and slightly burly sized) @ the indoor pool/spa reception who should be praised for also taking the trouble to allow us entry (though we did not book any slot) on our check out day for us to take some photo pics for remembrance. He actually helped us take our couple shot, took the time to showcase us the nice indoor pool and its magnificent balcony view before accompanying us out and showing us the way to the beach. Thank you kind sir!
The fantastic service we received from above 2 gentlemen is really testament to Shillamonogram's astute and comprehensive staff training especially with focus on customer satisfaction. Well done Shillamonogram. Will certainly recommend the resort for a wonderful staycation.
GGuest UserThe ocean view room was truly breathtaking. The rooftop observation deck offers stunning views of both Seoraksan Mountain and the East Sea. The gym boasts ocean views and even doubles as a dance studio. The mango smoothie in the 4th-floor lobby was delicious. A game room in a hotel was a first for me! It's only a 10-minute jog to the Sokcho Ferris Wheel, and right behind the hotel is a port famous for its fresh seafood and crabs.
LLeia K.The Orchid Hotel was everything and more as described on their website and the reviews. I stayed in the superior room with 1 king bed which was very comfortable. The air conditioner is adjustable to your preference. The hotel was very clean, spacious, very friendly staff (24hr lobby staff)and in the perfect location. They provided robes, slippers, 2 bottled waters, clean towels daily. The bathroom has a bidet which is separate from the shower area. They also have a pot to heat water instantly and they provide coffee and camomile tea bags. There was a large desk area in this room and a large television. The location is right across the street from a large shopping mall that also has restaurants and walking distance to Musil (restaurants, cinema, shopping). They do have a pool and has pizza and beer every evening at rooftop bar. All your needs are very close to this hotel. The bus terminal is ~6 minutes walking distance and train is ~ 10 minute taxi ride. Approximately 2 miles is the outdoor market (food/shopping). Considerations: make sure to bring international chargers, translate app and if get Wow pass can top up with cash at 7/11 or CU. I did make several attempts to top up on Wow pass app with credit card and was having difficulty. The bus terminal and taxi’s accept international visa credit card. The bus terminal does not accept T card. I highly recommend this hotel. Thanks to the staff and cleanliness.
GGuest UserThe room is spacious, has 2 bathrooms and toilets make usage convenient for a family. We stayed there because we went skiing in Elysian so it’s 15 min drive. I don’t think it’s very accessible by public transport.
Interior design is a bit strange, combining colorful and traditional wooden bulky furniture, the wall is painted black and there is only one small window in the big living room so the feeling is dark, and the led light hanging on the second floor fence don’t work. So I would say facility and hygiene is just ok , but the price kind of explain this, so it’s acceptable.
EEric_LowTower D rooms are new, spacious, clean, and comfortable, with a large balcony and great views. It's also not as busy with people coming and going as Tower B and C.
The service was friendly. We declined room cleaning and received two complimentary drink vouchers.
Ddavid315Nice clean and spacioua. Lots of place to eat near btly. Close from centeal market and beaches. Has heated pool nintendo switch and kids cafe. Nice for families.
적적절한 타협가There are two accommodation providers in one building:
(Sota Suites and Urban Stay)
I booked through Urban Stay and checked in via their website.
The lobby on the 2nd floor does not assist with check-ins for the other provider.
Parking Facilities
There is ample parking space, so there are plenty of spots available even late at night.
Cleanliness
There were flying insects on the balcony, but since I did not open the door, there were none inside the room.
Nearby Facilities
There is a variety of restaurants and several convenience stores nearby.
Breakfast
I did not use the breakfast. For that price, there are plenty of restaurants within a 10-minute walk.
Swimming Pool
They provide two swimming pool tickets per night.
I received four tickets for my two-night stay.
The staff there were very friendly, and the water is shallow, so it is not dangerous.
However, the water is on the colder side, so if you have children, I recommend having them apply sunscreen during the day. If there was anything bad about it, it was the air conditioner control function.
It doesn't maintain the temperature even after you set it.
It just turns on when it starts getting really hot and you're exhausted from the heat.
It doesn't adjust even when it gets extremely cold, so I woke up several times.
It seems to have a ”windless” function, but it only turns the air conditioner on and off.
GGuest UserOak Valley always has a high level of customer satisfaction with its service. Seeing so many people visiting during the holidays, I can see why so many families flock here. I'm satisfied and highly recommend it.
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