The front desk service was very good, but the business was very bad. To the hotel, don't let early check in understand, the front desk asks for the price, go to the restaurant to buy breakfast, the price of the restaurant is not the same as the price given by the front desk. When I checked out, I wanted to use the hotel's car to go to the airport. I asked the front desk for a price. I thought it was a little more expensive than Ola. It was okay. I said that I had a good meal and ordered it. After I came back, I changed the front desk. The price has changed. It is more expensive than Ola. Doubled. Early Check In, the hotel began to strictly demand that you can not check in early, must be 2 pm, after communication, helplessly understand, then go out for lunch, come back to 12 noon, found that the hotel even gave another pair of white couple check in, but also provide A towel and welcome drink. I didn't have this at all when I checked in. The above shows that hotel management is very confusing. The security guards greeted each other with enthusiasm. Breakfast is not expensive, but meals are average. The room hardware is very good, the air conditioning is also very powerful, but the refrigerator is very old, very noisy in the general heritage of the manor. The hygienic situation only looks beautiful, and if the wooden floor is stepped on, it will soon be dark. There are also a few large flies flying in the room, hey, a little disgusting. Overall, the price is not bad, that is, the front desk is very annoying, and the health situation is not equipped with hardware.
Stayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins.
Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages.
Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for!
Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him.
Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette.
Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day!
Myself and my husband had a truly wonderful time at The Residency Towers, Chennai!
We will surely return.
My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.
Good amenities, good breakfast and buffet dinners. I booked the hotel car for a day trip to Sadhguru’s Isha yoga foundation. I am impressed by the driver. He is a steady driver, knowledgeable and forthcoming in sharing his knowledge. The Chinese restaurant is great too! Overall, I find the staffs friendly and have a strong interest in fulfilling guests needs.
Very enjoyed! Beautiful harmonious place, no noise of transportation and people. It turned out to really relax and enjoy a rest. A spacious, clean room, attention in the petty to the standings. The hotel area is treated in the evening from insects. Very polite guest staff. There is exchange of currency. Free access to the pool, a variety of menus for breakfast. For all staying in India in 4 cities of 4 hotels this is the best. I definitely recommend this hotel.
I had a very comfortable and enjoyable stay here. The hotel is smart, efficient, and fuss-free, which made everything easy. The room and bathroom were spacious, the bed was extremely comfortable, and I slept very well throughout my stay. Breakfast and dinner buffet was delicious.
This is honestly the best hotel I have stayed in across Coimbatore, and I would highly recommend it to anyone. The service was excellent, and special thanks to Bala, Surya, and Valli for their warmth and genuine care, they truly made my stay memorable.
This is our 2nd time at this hotel. Its well maintained. Only things is, its not in the city. It is closer to the airport. Need to depend on hotel food only.
This hotel is simply Superb, i have nothing negative to say. My stay was so comfortable, would love to return.
Excellent room, bathroom was so clean, bed was so comfy, staff were excellent, breakfast spread was so Good, and amenities was more than enough.
Well done to the hotel and their staff
The toilet/bathroom is very small and the fittings appear quite old. The setup does not seem to have been upgraded for many years and definitely needs renovation.
The room phone was not working, which was inconvenient during the stay.
The food quality is good, however the breakfast management needs improvement. Guests are allowed into the dining area without proper seating allocation, so we had to wait and search for a table ourselves. When all tables are occupied, the staff should manage the flow of guests instead of allowing everyone in at once.
Overall: It is acceptable for a short stay of a couple of nights, but it may not be ideal for a comfortable leisure stay.
Very Good
79 reviews
8.3/10
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JPY 12,861
per night
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8,3/10
Very Good
GGuest UserLocation: Excellent
Facilities: Good
Service: Unsatisfactory
1. There was no one to greet us upon arrival
2. Our suitcases were unattended and we had to carry them to our room ourselves.
3. Mosquitoes everywhere.
4. We had to request for mosquito repellent. The hotel staff should be more attentive and ensure rooms are stocked with essentials.
5. The food we ordered for in-room dining was not even warm (forget hot food). We only ordered some fries and a sandwich - not sure if the fries were prepared and shipped from France 😂
Will never opt this place again.
AAnnaRWHotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
GGuest UserStayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins.
Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages.
Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for!
Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him.
Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette.
Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day!
Myself and my husband had a truly wonderful time at The Residency Towers, Chennai!
We will surely return.
My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
Bbash johnHotel looks old and too far to some locations. Didn't like the room given on the first day. Front office staff Mr Akash was very helpful to change our rooms the next day. And the conceige ( I forgot his name) was very helpful too.
We had a nice stay there.
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
GGuest UserStayed at The Residency Towers, Rameswaram for 3 nights from May 9th to May 12th.
The hotel is conveniently located near the temple and other key attractions. The check-in and check-out process was smooth and hassle-free. Some of the staff were exceptionally courteous and helpful.
The breakfast buffet offered a wide variety of options, and we thoroughly enjoyed it. We also had dinner at the hotel once — the buffet was excellent. The security personnel and hotel driver were very friendly and even helped us arrange local transportation for sightseeing.
The rooms were neat and clean, with housekeeping done regularly and efficiently. We also used the swimming pool, which was clean and well-maintained.
Overall, it was a delightful stay, and we truly enjoyed the experience.
SSADHA66I had a great experience with the room service at Taj Connemara Hotel. The staff were very kind, the service was quick, and the food tasted really good. The room was clean and neat. I was very happy with the service
MMalik_ExplorerThe hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
GGuest UserIt was a nice experience and quality service provided by hotel staff. We stayed for 2 nights. The food in Hyatt regency was nice. That was the best Indian food we ever tried. Special thanks go to front desk officer Ms Saraswathi, and concierge Mr Daniel, Mr Vijay , Mr Rajini. Also food the spic restaurant are amazing, special thanks to restaurant staff Mr Arindam, Mr Rajesh & Mr Kartik. Overall Hyatt Regency staff make extra miles to make our stay an amazing and memorable holiday. Planning to travel again with kids.
How much is the average rate for hotels with Swimming Pools in Tamil Nadu?
For hotels with Swimming Pools in Tamil Nadu, the average price on weekdays is JPY 18,821, and the average price on weekends (Friday–Saturday) is JPY 20,725.
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