Hotels With Swimming Pools in Rhineland-Palatinate, Germany

We had googled our way to the fact that the Hilton Mainz has a very good location right down to the Rhine and you can purchase access to the hotel's ”Executive Lounge”. We booked 5 nights and we were ready for a little vacation by the Rhine. Upon arrival at the hotel, we were quickly and efficiently checked in by Mrs. Blanco Flores, who upgraded us to a room with a view of the Rhine. Mrs. Flores made us aware, that the ”Executive Lounge” was unfortunately not that big, but we had to see that with our ”own eyes”. Really good service was provided upon check-in, and our expectations for the stay at the hotel became greater. The room we had been allocated was on the 5th floor with a wonderful view of the Rhine. We had booked a room with breakfast, so we were excited to see, how the breakfast buffet was. But we were very pleasantly surprised there 😊.. There was a reasonably large selection of various breads and hot items, so it was just a matter of getting started with breakfast. The hotel allows you to sit outside and enjoy your breakfast with a view of the Rhine, and watch the people walking and cycling past. We were very lucky with the weather, so breakfast was enjoyed for a little longer time than usual. After breakfast, we went up and see how the ”Executive Lounge” was. But unfortunately we were somewhat disappointed. The ”Executive Lounge” consists of 2 small rooms, where there were 3 tables in each room, and 3 people could sit at each table. When we got outside the time when alcoholic drinks are served, we could see that you could have a cup of coffee or an apollinaris. The snacks on display looked a bit boring, and the fruit wasn't of the best quality either. But cheer up, it could be good in the evening... But when we visited the ”Executive Lounge” in the evening, beer, wine and spirits were on display - but the snacks that were also on display didn't seem particularly inviting - so we didn't take any of them. Summary of our experience of the ”Executive Lounge” is that it is not necessary to purchase access to the ”Executive Lounge”. And we can only encourage hotel management to go on a study trip to Düsseldorf or Dresden, where we have experienced what an ”Executive Lounge” should really be like. In general, the level of service is very high, and the staff a super good service at the hotel 😊... Here we have to highlight in particular: Mrs. Flores from the reception, Heike from the breakfast restaurant and Brittany from Guest Relations. They gave us a really good service during our stay. In summary, we would give the hotel 4 stars out of 5. If the hotel should have had the last star, the ”Executive Lounge” must be upgraded with better rooms. (Could space be created for a small area down in the restaurant area, so that you also have the opportunity to sit outside on the warm summer evenings. We would like to come again at another time to enjoy the good location and super service 😊..

Fortunately, we could gather a public parking place right in front of the hotel and unlock a 24-Stunden-Buchung parking watch. For the narrow entry to the hotel garage as well as a parking lift system is inappropriate for our ”family kitchen” (experience!). Comparison with the reception staff quite ”holpig” lack of sufficient German knowledge from their side. A card for rooms and hotel outdoors (the only way to get into the building from the specified evening time) that was given to us was not opened. Rooms were good for our ”demands” (astonishing for this hotel category -＞ refrigerator available for cooling things to bring with itself) Breakfast: Quark for Musli I missed and unfortunately only the highly sugar-containing finished cereals find. Ergo prefers to give up immediately. Because the seabream or seabream seems not suitable for the other foods I asked what this was meant to do... With the word seabream, the “breakfast service” could not start anything. So I asked if this ”ingredient” was thought of ”salmon”. Then I was told that the salmon was out (about 9:30 / breakfast is probably in the “layer system” after we were asked when we arrived, in which “time window” we are looking for breakfast). Very irritating - we could directly observe immediately before that a not half-full plate with salmon cut was carried into the kitchen. Would the staff intend to “safe” this sweetness exclusively for the breakfast (even that we could have observed)?

Hotel is a block from the 60s , rooms are very small, good location, nice bar and bar staff. Reception constantly under staffed. Bathrooms also take you back in time. The area is very attractive, but you need a car , there is a bus service from and to the hotel.

De afgelopen decennia verbleven we regelmatig in dit hotel. Trier is een favoriete bestemming voor een stedentrip. We hebben ook andere hotels uitgeprobeerd, maar Mercure blijft onze voorkeur hebben. Ruime kamers, zeer centrale ligging, voldoende parkeergelegenheid, fietsenberging, goed ontbijt en prima airconditioning. Het hotel doet wellicht enigszins gedateerd aan, maar regelmatige updates zorgen nog steeds voor een comfortabel verblijf.

The staff are great here - upon checkin the Manger helped contact Enterprise for our rental car pickup. This was so helpful. we chose the hotel to be close to the rental car. The hotel feels modern and room were a pretty good size. Only drawback is the hotel is far into town. We did walk it - took about 20 minutes one way. so good to get exercise, but a little far. but it is easy to navigate - down one street to Porta Nigra. The hotel was great for one night, but if you want to spend more time in old town Trier, this might be a bit far.

Excellent stuff and good breakfast the room is clean and comfortable just I half one comment regarding the TV channels there is no English Channel I hope if the hotel management they manage to add English channels nearby that is a Turkish supermarket and also another big supermarket 2 restaurants very close to the hotel approximately 10 m away Italian and German restaurant Bus station is approximately 200 m away to the city center and main train station

The location is great, only 5 minutes away from the central station, and most of the staff were friendly and uncomfortable throughout their stay. Cleanliness is also good. But it seems to hope that GYM can exercise.

Excelent hotel, easy to find, very quiet location. Rich breakfast, totally worth the price. I have read somewhere that the hotel does not have 24h hot water and an elevator: This is not true! Lots of parking lots in front of the hotel (outdoor parking), all of them for free. The only thing I would like to have in the room is a kettle besides the coffee machine, since the coffee machine, where you can get the water boiled, needs to run empty several times, before the water gets cleaned.

Das 2020 eröffnete Hotel in guter Lage ist stylisch eingerichtet, jedoch wenig gepflegt. An der Eingangstür hängt ein Papierzettel ”defekt”. Den Zugang über den Nachtzugang muss man selbst finden. Der Mitarbeiter am Check-in war freundlich. Da vermutlich die Pappkärtchen für die Zimmerkarten aus waren, gab's ‘nen Klebezettel mit der Zimmernummer. Das Zimmer war ok, von Kaffee- und Teezubereitung auf dem Zimmer keine Spur. Dafür ein laminierter Zettel mit dem Hinweis, dass die Zimmerreinigung nur alle zwei Tage erfolgt und der Bettwäsche- und Handtuchwechsel nur alle 4 (!) Tage erfolgt ... aus Gründen der Nachhaltigkeit. Bettwäsche ok, aber Handtücher????? TIPP: Aus Gründen der Nachhaltigkeit kann gern auf den leeren, aber angestellten Kühlschrank verzichtet werden. Die Gästeinformation war auf einem Tablet hinterlegt, dies ist ok und entspricht der Zeit. Ebenso die Chatmöglichkeit mit der Rezeption. Die Frage nach dem Kaffee- oder Teezubereitung wurde mit dem Hinweis beantwortet: Die Frage wird an die Rezeption weitergegeben. Die KI war überfordert. Auf die Antwort warteten wir bis zu unserer Abreise. Am nächsten Tag fragten wir an der Rezeption bzgl. Kaffee & Tee und Zimmerreinigung. Es wurde uns zugesichert, dass die Reinigung von nun an auch täglich erfolgen kann und die Gerätschaften für Kaffee und Tee auf das Zimmer kommen. Dies funktionierte genau EIN-mal. Am nächsten Tag gab es keine frischen Handtücher, keine Zimmereinigung, damit blieben auch die schmutzigen Kaffeetassen stehen und Kaffee und Tee war nicht wieder aufgefüllt. Auf erneuter Nachfrage an der Rezeption (ein Mitarbeiter mit heraushängendem Hemd, nicht zugeknöpft, sichtbaren Unterhemd, nicht wirklich ein Aushängeschild) wurde uns mitgeteilt, Kaffee und Tee gibt's nur einmal, frische Handtücher kann er aufs Zimmer bringen. Großzügerweise wurden noch zwei Kaffeekapseln dazu gegeben. Sollen wir uns Tee und Kaffee selbst mitbringen??? Dann bitte vorher den Typ der benötigten Kaffeekapseln mitteilen …, nein, die was Ironie. Am letzten Abend wollten wir noch das inkludierte Begrüßungsgetränk zu uns nehmen. 21.45 Uhr standen wir jedoch vor verschlossenen Türen. Lt. Gästeinfo sollte Rezeption und Bar bis 22:30 Uhr besetzt sein. Zusammenfassend kann man sagen: Hätte ich eine den Service einer Pension haben wollen, hätte ich eine gebucht (... und der ist oft besser und liebevoller als im Amedia Plaza Speyer) oder eben gleich ne Ferienwohnung.

The Holiday Inn Express in Trier is a newer hotel in a city without a lot of hotels. It's an easy walk (about 15 minutes) from the historic city center with most of the tourist attractions. If I had to guess I would say the hotel has been open for about a year. There is still a fresh paint smell. Some of the walls by the front desk are also missing paint as if construction or decorating isn't done yet. There's a lot to like about the hotel, including a full bar, fast and free wifi, a good TV, and huge walk-in showers. However, there are some big issues. The hotel advertises free parking. While parking is free, there are NOT enough spaces for all guests. I was told to park in a muddy, dirty field between the parking lot and main road. I had to make an illegal turn from the road, drive over the sidewalk and risk damage to my car and tires. Why was this hotel allowed to build a parking lot that did not have one space for every room? The breakfast is typical by German continental breakfast standards. However, Holiday Inn Express advertises a hot breakfast. There were no hot eggs or anything that adhered to the hot breakfast standard. There is no gym. I have never stayed at a Holiday Inn Express anywhere without a gym, even a small gym. Why does a newly built not have a gym? Guest rooms are very, very small with nothing but a closet, small table and shelve. I had a king-sized room. It would be very crowded if there were two people in the room. My room did not feature the usual Holiday Inn Express amenities. No lotion, no bar of soap, no shampoo, no conditioner and no body wash. Instead, there was one dispenser of Dove soap and one dispenser of Dove shampoo-conditioner. That's it. That is not consistent with my experience at Holiday Inn Express hotels everywhere else. Also, there was no clock, no refrigerator and no coffeemaker, despite coffeemakers being advertised. I did get a kettle with tea and instant coffee. My IHG Spire status recognition at check-in consisted of getting a voucher for a free drink. When I redeemed the voucher at the full bar I was told it didn't cover the cost of a glass of wine. What's the point of the voucher? The bar has several regional wines, but the bartender did not speak English beyond basic words. It was difficult to confirm what wines were dry. Staff were few and far between. On a Saturday night when the hotel seemed 100% sold-out, there was only one front desk employee and one bartender. When issue arose the front desk employee had to leave and go to guest rooms, forcing the bartender who didn't speak fluent English to work both the bar and the front desk. This resulted in wait times of 10 minutes for a drink. After a week of staying in local German hotels I was really looking forward to the consistent chain experience of a Holiday Inn Express. Next time I'm in Trier, I will book the Mercure instead.

We had googled our way to the fact that the Hilton Mainz has a very good location right down to the Rhine and you can purchase access to the hotel's ”Executive Lounge”. We booked 5 nights and we were ready for a little vacation by the Rhine. Upon arrival at the hotel, we were quickly and efficiently checked in by Mrs. Blanco Flores, who upgraded us to a room with a view of the Rhine. Mrs. Flores made us aware, that the ”Executive Lounge” was unfortunately not that big, but we had to see that with our ”own eyes”. Really good service was provided upon check-in, and our expectations for the stay at the hotel became greater. The room we had been allocated was on the 5th floor with a wonderful view of the Rhine. We had booked a room with breakfast, so we were excited to see, how the breakfast buffet was. But we were very pleasantly surprised there 😊.. There was a reasonably large selection of various breads and hot items, so it was just a matter of getting started with breakfast. The hotel allows you to sit outside and enjoy your breakfast with a view of the Rhine, and watch the people walking and cycling past. We were very lucky with the weather, so breakfast was enjoyed for a little longer time than usual. After breakfast, we went up and see how the ”Executive Lounge” was. But unfortunately we were somewhat disappointed. The ”Executive Lounge” consists of 2 small rooms, where there were 3 tables in each room, and 3 people could sit at each table. When we got outside the time when alcoholic drinks are served, we could see that you could have a cup of coffee or an apollinaris. The snacks on display looked a bit boring, and the fruit wasn't of the best quality either. But cheer up, it could be good in the evening... But when we visited the ”Executive Lounge” in the evening, beer, wine and spirits were on display - but the snacks that were also on display didn't seem particularly inviting - so we didn't take any of them. Summary of our experience of the ”Executive Lounge” is that it is not necessary to purchase access to the ”Executive Lounge”. And we can only encourage hotel management to go on a study trip to Düsseldorf or Dresden, where we have experienced what an ”Executive Lounge” should really be like. In general, the level of service is very high, and the staff a super good service at the hotel 😊... Here we have to highlight in particular: Mrs. Flores from the reception, Heike from the breakfast restaurant and Brittany from Guest Relations. They gave us a really good service during our stay. In summary, we would give the hotel 4 stars out of 5. If the hotel should have had the last star, the ”Executive Lounge” must be upgraded with better rooms. (Could space be created for a small area down in the restaurant area, so that you also have the opportunity to sit outside on the warm summer evenings. We would like to come again at another time to enjoy the good location and super service 😊..

Excellent stuff and good breakfast the room is clean and comfortable just I half one comment regarding the TV channels there is no English Channel I hope if the hotel management they manage to add English channels nearby that is a Turkish supermarket and also another big supermarket 2 restaurants very close to the hotel approximately 10 m away Italian and German restaurant Bus station is approximately 200 m away to the city center and main train station

The location is great, only 5 minutes away from the central station, and most of the staff were friendly and uncomfortable throughout their stay. Cleanliness is also good. But it seems to hope that GYM can exercise.

The hotel is good, clean and tidy, not far from the ancient city of Mainz, driving about ten minutes. The only regret is that I didn't book a room with breakfast. If you want to go again next time, you can order breakfast.

I was called this morning by a lady from the favorite restaurant. She wanted to talk to me about my criticism. First you told me that the service staff had a completely different perception and that the restaurant had cameras installed and everything was recorded. First, the information about the cameras irritated me, but I answered that it is in principle good, because it was all recorded and can be assessed in fact. The perception of the servants did not seem to me to be related to facts. Objectively, I can understand – What can you tell the chief if you are in an explanation need... The lady wanted to hear my version again, it was hardly because you've always interrupted me. She took words in her mouth that I would never use, namely it was claimed that I don't want to be “filled” when the server wanted to give me the same wine once 2-tes without asking if I wanted to. The next time it went on and a new corresponding wine should be served. Finally, I said I do not find the conversation to be targeted and I would like to finish it. Finally, the lady has told the audience that you don't want to see us in this restaurant. All right! I wrote that in my criticism that we don't come anymore. Maybe not everything was read or the lady wanted the last word. For me, this is an example of a painful reprocessing...and unfortunately confirms me in what I wrote. There are so great restaurants in Frankfurt, where there were several times, such as Villa Merton, La Fleur, (previously Emma Metzler), Maintower or Lohninger – there is quality, service and friendliness and we're going back there! PS tip error correction from the main criticism: Keller = Keller; if= who

Located on the Rhine River, the morning is very quiet and the scenery is beautiful. The hotel is very quiet, the room feels and the area is spacious. The breakfast at the hotel is very good, but it is recommended to market in the nearby town centre.

This is the second time we’ve stayed at the AC hotel in Mainz. Although it is across the street from the train station, the sound of multiple trains and trams is not heard in hotel rooms. But the convenience of being close to a transportation center cannot be understated. The hotel itself is lovely and clean, the front desk staff is friendly and helpful, and the on-site restaurant (Adam and Eden) has windows overlooking the area. Since we were visiting family members in Mainz, we only ate breakfast there, but it included an amazing buffet. In fact, we invited our family to join us for a delicious breakfast all 3 days of our stay. Last but not least, out wait staffer, Osiris (sp?) was a real pleasure, anticipating our needs before we asked. His professionalism and sence of humor helped make our journey special. He is a treasure. Joy & Larry of California

So much nicer than I expected! Coming from the States I had pretty low expectations for a Super 8. But wow could the American Super 8s learn a few things from this place. The room is sparkling clean and modern, with comfy beds and bedding. The breakfast is fabulous, with eggs, sausage, bacon, fruit, breads, cheeses, juice, delectable croissants, choice of coffee drinks, and more. There’s a spacious new lobby with sofas and lounge chairs. They will cook you a nice thin crust pizza. You can buy wine and beer. Is this even a Super 8?!

The room was very comfortable and spacious. We were staying in the separate building (some hundred meters), so not very comfortable for breakfast and pool, which are in the main building. who busy the room. Unfortunately as always the moquettes and tapehouse furniture do not leave any room. Another small signal: the water of the pool a little cold. extremely good breakfast. extremely kind staff. 

It was too late for the itinerary to check in, so it was a waste of money for one night. I regret not buying insurance this time, otherwise I can get a little compensation. I can only check the itinerary next time and book the room.

Fortunately, we could gather a public parking place right in front of the hotel and unlock a 24-Stunden-Buchung parking watch. For the narrow entry to the hotel garage as well as a parking lift system is inappropriate for our ”family kitchen” (experience!). Comparison with the reception staff quite ”holpig” lack of sufficient German knowledge from their side. A card for rooms and hotel outdoors (the only way to get into the building from the specified evening time) that was given to us was not opened. Rooms were good for our ”demands” (astonishing for this hotel category -＞ refrigerator available for cooling things to bring with itself) Breakfast: Quark for Musli I missed and unfortunately only the highly sugar-containing finished cereals find. Ergo prefers to give up immediately. Because the seabream or seabream seems not suitable for the other foods I asked what this was meant to do... With the word seabream, the “breakfast service” could not start anything. So I asked if this ”ingredient” was thought of ”salmon”. Then I was told that the salmon was out (about 9:30 / breakfast is probably in the “layer system” after we were asked when we arrived, in which “time window” we are looking for breakfast). Very irritating - we could directly observe immediately before that a not half-full plate with salmon cut was carried into the kitchen. Would the staff intend to “safe” this sweetness exclusively for the breakfast (even that we could have observed)?

We stayed for one night. As soon as you check in, you get the feeling that you are well accommodated here. Nice competent service. You can't fault the rooms either, they are functional but nicely furnished. The breakfast buffet is rich. Coffee is ready in a thermos on the table. The hotel is highly recommended.

A hotel on the Rhine with a beautiful environment and underground parking. The hotel is 1 km away from the main business street in the city center, convenient for shopping and walking. The hotel rooms are clean and comfortable, the breakfast is rich in variety, the ingredients are fresh, very delicious, and there is freshly ground coffee. Worth living.

we were upgraded to a suite which had a separate lounge area and great views over the river. It was a single night stay so we could not make full use. Big comfortable bed offset by a slightly tired bathroom and the lack of a proper shower. Breakfast - easily the best experience of our tour through Germany and overcame the disappointment of the previous night's dinner, which was indifferent (my wife's gnocchi was massively overcooked). Koblenz is a beautiful city.

Check in was a lengthy affair, took absolutely ages, there was a guy waiting to pay for a couple of bottles of water from the fridge, I swear the water had gone warm by the time he got chance to pay for them!!! I had read a previous review about the staff and have got to say that one of the girls doing the check in seemed pretty scary, our check in girl was reasonably pleasant but the other made you feel like you were checking into a police cell!!! Anyway, hotel must be quite old but modern looking and well maintained. Decent sized room, clean with mini fridge containing complimentary drinks such as Coca Cola, beer water and a couple of chocolates which was a nice touch, tea and coffee making in the room. The only thing that was a bit odd was that if you opted for no room service (which gave you a voucher for a free drink, which was pushed under your door) someone still entered your room to replenish the fridge. We were staying for 2 nights and opted for this because of the Covid situation. Has air con but really does not work that well, much more cool air coming through the open window, we had it on the coldest setting and highest fan speed and was pretty rubbish. Beds for us were a bit on the firm side and could have done with a topper pad. Nice bar area downstairs and the staff there were extremely friendly. Good parking in multi storey car park which serviced the hotel and I think a conference centre, get your ticket validated for slight discount. I gave a lower star rating only because of the the firm bed, scary staff and bad air conditioning, I am sure that all these things could easily be rectified.

English speaking front desk, location downtown. clean. simple. Out of the road through Koblenz. Walk to places such as the pedestrian street. Very good...the price is a bit expensive compared to the economy hotel

Sehr guter Service und exzellentes Frühstück. Der Frühstücksraum war sehr schön und gemütlich eingerichtet. Das Zimmer entspricht einem gutem Preis Leistungs Verhältnis und das Bad ist neu und modern. Nur die Badezimmertür ist etwas gewöhnungsbedürftig da sie aus Glas ist und somit die Mitbewohner im Schlafbereich alles mithöhren und sehen können. Das WLAN war Ok doch an vielen Punkten im Raum eher schlecht bis unnuntzbar. Im Restaurant Restaurant war der Empfang jedoch sehr gut. Essen im Restaurant auch sehr gut. Große Portionen und gutes Salatbuffet mit großer Auswahl. Wir würden jeder Zeit wiederkommen.

The friends we went to from the airport were very convenient. It would be great if we took a taxi directly. Then the front desk service was very friendly. We stayed in so many hotels and felt that the price performance of the hotel was very high. Recommended

De afgelopen decennia verbleven we regelmatig in dit hotel. Trier is een favoriete bestemming voor een stedentrip. We hebben ook andere hotels uitgeprobeerd, maar Mercure blijft onze voorkeur hebben. Ruime kamers, zeer centrale ligging, voldoende parkeergelegenheid, fietsenberging, goed ontbijt en prima airconditioning. Het hotel doet wellicht enigszins gedateerd aan, maar regelmatige updates zorgen nog steeds voor een comfortabel verblijf.

The staff are great here - upon checkin the Manger helped contact Enterprise for our rental car pickup. This was so helpful. we chose the hotel to be close to the rental car. The hotel feels modern and room were a pretty good size. Only drawback is the hotel is far into town. We did walk it - took about 20 minutes one way. so good to get exercise, but a little far. but it is easy to navigate - down one street to Porta Nigra. The hotel was great for one night, but if you want to spend more time in old town Trier, this might be a bit far.

The Holiday Inn Express in Trier is a newer hotel in a city without a lot of hotels. It's an easy walk (about 15 minutes) from the historic city center with most of the tourist attractions. If I had to guess I would say the hotel has been open for about a year. There is still a fresh paint smell. Some of the walls by the front desk are also missing paint as if construction or decorating isn't done yet. There's a lot to like about the hotel, including a full bar, fast and free wifi, a good TV, and huge walk-in showers. However, there are some big issues. The hotel advertises free parking. While parking is free, there are NOT enough spaces for all guests. I was told to park in a muddy, dirty field between the parking lot and main road. I had to make an illegal turn from the road, drive over the sidewalk and risk damage to my car and tires. Why was this hotel allowed to build a parking lot that did not have one space for every room? The breakfast is typical by German continental breakfast standards. However, Holiday Inn Express advertises a hot breakfast. There were no hot eggs or anything that adhered to the hot breakfast standard. There is no gym. I have never stayed at a Holiday Inn Express anywhere without a gym, even a small gym. Why does a newly built not have a gym? Guest rooms are very, very small with nothing but a closet, small table and shelve. I had a king-sized room. It would be very crowded if there were two people in the room. My room did not feature the usual Holiday Inn Express amenities. No lotion, no bar of soap, no shampoo, no conditioner and no body wash. Instead, there was one dispenser of Dove soap and one dispenser of Dove shampoo-conditioner. That's it. That is not consistent with my experience at Holiday Inn Express hotels everywhere else. Also, there was no clock, no refrigerator and no coffeemaker, despite coffeemakers being advertised. I did get a kettle with tea and instant coffee. My IHG Spire status recognition at check-in consisted of getting a voucher for a free drink. When I redeemed the voucher at the full bar I was told it didn't cover the cost of a glass of wine. What's the point of the voucher? The bar has several regional wines, but the bartender did not speak English beyond basic words. It was difficult to confirm what wines were dry. Staff were few and far between. On a Saturday night when the hotel seemed 100% sold-out, there was only one front desk employee and one bartender. When issue arose the front desk employee had to leave and go to guest rooms, forcing the bartender who didn't speak fluent English to work both the bar and the front desk. This resulted in wait times of 10 minutes for a drink. After a week of staying in local German hotels I was really looking forward to the consistent chain experience of a Holiday Inn Express. Next time I'm in Trier, I will book the Mercure instead.

It is very convenient to leave Marx’s former residence and the city center for five minutes. The price is indeed lower than other German cities. There are many surrounding monuments. Take a moment to look at the long knowledge.

When you go to a 4* hotel, you expect a certain level of quality such as having a fridge in the room and air con (all requirements for an international 4* . We were in the best room possible (bar the suite) and had none of the above, nor a kettle. The lack of amenities is disappointing and misleading (although I do not know if the star classification for Germany says that there needs to be aircon/fridge/tea/coffee making facilities.) When we arrived we were disappointed to find that this hotel is located in an industrial area. You have to drive between 2 car garages to get there. It does overlook a nice park but I pity the people who had car park view and view of the job centre opposite (approx half the hotel.) It seems the rooms are very hit and miss. A huge proportion will be on the car park side/job centre) side and the more expensive rooms will overlook the park. But the ones in the souterrain (basement) overlooking the park look like they might be quite dark. Our room had a nice balcony and was nicely furnished but we paid a lot to have this. The spa area is nice but lots of it is outdoors (i.e. to get to the relax room and one of the saunas you have to go outside.) We did not try breakfast. I feel the management should manage expectations and downgrade it to a 3* (at least for non-German travellers).

Their desk closes at 2000 (8pm) and we realized we weren't going to make it before that time. No problem! The owner and staff were very helpful in sending us a code with detailed instructions on how to get in. We had also booked a parking spot in their garage below the hotel, which we were able to access as well. Small garage but perfect for a normal sized car and very convenient - just read their instructions to make sure your vehicle is not to high for it as it has an electric lift system. All staff were very friendly, responsive and helpful. Made great recommendations for sights and restaurants. Rooms were nice and plenty of space for us. They're not huge but had everything we need and the hotel is walking distance to the main sites and night life. Would definitely stay here again!

Perfect locarion, very close to the city center and at the same time far away from the city noise. Very clean and cosy rooms, delicious breakfast and nice atmosphere. It feels really like a home. If I have a chance to go again to Trier, I would definitely book this hotel again.

The parking lot that comes with it has very few parking spaces, and the front desk staff suggested that we park in the nearby parking lot for a fee of 2 euros. There was a bed that could be opened on the wall behind the sofa. We booked two beds when we booked, but the hotel forgot to put the bed in place. The staff was asked to operate and the staff apologized. Breakfast is quite rich. Luggage can be stored at the front desk. At the time of check-out, the staff must provide us with an English version of the proof of payment, but Ctrip is only Chinese, and the Ctrip website is replaced with the Chinese language. I have been working on this for a long time! Isn't the entire process Ctrip not agreed with the hotel? A lot of wasted time.