It’s quite a walk from the Hbf, but the road is smooth and easy. The hotel is very close to other train stations and a large shopping mall where you can find everything, including a food court. Just keep in mind the closing times. If you need anything late, you’ll have to walk back toward the Hbf side, since the nearby Rewe closes early along with the mall.
The room was nice and fairly priced overall. Breakfast was good, with slight changes to the options each day, which I appreciated. My favorites were the hash browns and fried mushrooms. The croissant, however, was just average compared to the ones at the Adina in Nuremberg.
We've now stayed here for the third time. For over three years, neither the bar nor the rather pleasant dining room has been open. Anyone expecting these amenities will currently be disappointed. The front desk is staffed by constantly changing individuals who don't appear to be hotel employees. Since this year, guests are asked via signs at breakfast to clear their own tables. All of this points to a significant staffing issue. The service is okay, but not the friendliest. I highly doubt anyone working here has any formal hospitality training. We are now aware of these circumstances. For us, it offers space, seating, a private bathroom, and a bowling alley if you want one. It's clean and quite affordable. The breakfast buffet is quite good. Furthermore, it offers special rooms for families, which we also liked. The location is suburban, which suits us. It seems to attract many travelers passing through, as it's not far from the highway, yet it's very quietly situated.
Room 326 was too cold upon arrival. The heating was already set to maximum and could not be turned up any higher.
When I inquired at reception, I was told that if it didn't get warmer after a while, I could request a heater. It was still cold after dinner, but I didn't want to deal with a space heater so late at night.
The breakfast buffet, with its machine-made coffee, is not worthy of a 4-star hotel, and the rest of the buffet is mediocre and overpriced.
The hotel is in a great location, and it should be the best hotel in Baden-Baden. It is located opposite the drinking fountain hall and **. As expected, I was not given the room type I booked at first, but after negotiation, I was given a larger room type. So if you don't speak English well, book a basic room in Europe, and don't pay extra for other room types, because they will definitely give you a worse room type. This is my experience. The hotel is very close to the central area, within a few minutes' walk. There is a Lion Hotel restaurant near the hotel that is very popular and basically full, and the boss lady serves in person. I ordered pork knuckle and grilled ribs, which tasted great. The hotel's breakfast is very good and the service is thoughtful. Baden-Baden is a relaxing and romantic resort city.
Like the scene in the picture, it has been a building for more than 100 years. The personal interest and hobby model is more in line. The restaurant dishes at night are very good. There are characteristics of the Black Forest.
While the hotel was generally clean and comfortable, several aspects of the stay were disappointing—especially considering the nightly room rate. One major issue was the €22 per day charge for parking. Many comparable hotels offer complimentary parking as a standard courtesy, so this felt unnecessary.
Another inconvenience was the lack of daily replenishment of bottled water in the room. This is a small but basic amenity that many hotels provide, and its absence was noticeable.
Additionally, the room itself felt quite old and in need of some updates. It didn’t quite match the standard expected for the price.
On a positive note, the hotel is conveniently located near a Rewe supermarket, just about 2 to 3 minutes away, making it easy to grab any essentials.
Overall, these added costs, the room's condition, and the overlooked details made the stay feel less guest-friendly and not quite worth the price.
The hotel is relatively old, the door is scratched, there is no exhaust fan, and it is difficult to dry clothes. It is next to the Danube River and the scenery is good. Breakfast was okay, but there were no hot drinks
German town express hotel, next to a small water playground. The hotel facilities are simple, the room is not big, my room can see the small pasture of the sheep. Breakfast is much richer than the average German hotel, it is recommended to stay.
The hotel is located outside Bieberach and is directly connected to the thermal. This can also be used for guests of the hotel for free.
My impression of the hotel was unfortunately rather less good. The laundry cars stand on a day alone right next to my room door. At the end of the room there were 2 long black hair in the shower and washing basin. The beds seem to have come in the years and I have sleeped badly the nights.
Breakfast is super! However, I didn't find the staff super that one colleague put the gluten-fee bread on the ground just back to the others on the buffet! You should see the staff once schools.
My summary: Next time I'll sleep elsewhere
Amazing view albeit the spa facilities are a bit old and dated, however the surroundings are very pretty and great for hikes and forest walks
Very Good
69 reviews
8.4/10
Price from
US$139
per night
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9,3/10
Great
GGuest UserThe hotel is relatively old, the door is scratched, there is no exhaust fan, and it is difficult to dry clothes. It is next to the Danube River and the scenery is good. Breakfast was okay, but there were no hot drinks
Llazybones.vxlIt’s quite a walk from the Hbf, but the road is smooth and easy. The hotel is very close to other train stations and a large shopping mall where you can find everything, including a food court. Just keep in mind the closing times. If you need anything late, you’ll have to walk back toward the Hbf side, since the nearby Rewe closes early along with the mall.
The room was nice and fairly priced overall. Breakfast was good, with slight changes to the options each day, which I appreciated. My favorites were the hash browns and fried mushrooms. The croissant, however, was just average compared to the ones at the Adina in Nuremberg.
GGuest UserWhile the hotel was generally clean and comfortable, several aspects of the stay were disappointing—especially considering the nightly room rate. One major issue was the €22 per day charge for parking. Many comparable hotels offer complimentary parking as a standard courtesy, so this felt unnecessary.
Another inconvenience was the lack of daily replenishment of bottled water in the room. This is a small but basic amenity that many hotels provide, and its absence was noticeable.
Additionally, the room itself felt quite old and in need of some updates. It didn’t quite match the standard expected for the price.
On a positive note, the hotel is conveniently located near a Rewe supermarket, just about 2 to 3 minutes away, making it easy to grab any essentials.
Overall, these added costs, the room's condition, and the overlooked details made the stay feel less guest-friendly and not quite worth the price.
Ttravels– Extremely Disappointed with My Stay
I usually don’t leave reviews, but I felt compelled to share my experience after a recent stay at Mercury Hotel. Unfortunately, it was one of the worst hotel stays I’ve had in years.
1. Room Condition – Far from What Was Advertised
The photos on the website looked great, but the reality was shocking. The room was small, outdated, and poorly cleaned.
2. Customer Service – Cold and Unhelpful
The front desk staff seemed disinterested and dismissive. When I ask for water they didnt give.
3. Breakfast
It was included in the stay but it was really poor.
GGuest UserThere was an issue with being charged again when making a payment, but chat customer service was able to help.
It seemed like a procedural mistake on the part of the hotel.
There was also a supermarket next door, so it was very convenient.
MMichael54188Great location right by the train station, offering good value for money. It's a bit older, but still clean and hygienic, so no issues there. Perfect for business travelers. I even saw Lufthansa crew staying here.
GGuest UserNice hotel, very friendly staff, delicious breakfast and more than enough, one diner in the restaurant was also very good.
Sometimes the floor where we slept was a little noisy, And after our opinion the rooms were 2, 3 grades to warm.
BBeescVery well located beside train station, however is quite an old hotel without proper maintenance, sauna and swimming pool area with many water poddle and slippery , the sauna room have good potential if well maintained, room is very dim, have problem with first room at lvl 4 with dirty water from shower, get change to lvl 2
GGuest UserWe've now stayed here for the third time. For over three years, neither the bar nor the rather pleasant dining room has been open. Anyone expecting these amenities will currently be disappointed. The front desk is staffed by constantly changing individuals who don't appear to be hotel employees. Since this year, guests are asked via signs at breakfast to clear their own tables. All of this points to a significant staffing issue. The service is okay, but not the friendliest. I highly doubt anyone working here has any formal hospitality training. We are now aware of these circumstances. For us, it offers space, seating, a private bathroom, and a bowling alley if you want one. It's clean and quite affordable. The breakfast buffet is quite good. Furthermore, it offers special rooms for families, which we also liked. The location is suburban, which suits us. It seems to attract many travelers passing through, as it's not far from the highway, yet it's very quietly situated.
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