Posted on Jan 16, 2025
HIROSHI
It is a very historic hotel, and the location is very close to the city. The breakfast was delicious and had a wide variety of options.
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Price per night fromHK$ 1,818
Posted on Aug 10, 2026|Heritage Deluxe Room
Maximilian SchulzNice-looking hotel with abysmal service:
- When arriving in our car, we were confronted by a rude doorman who made us feel like we had parked in the wrong location.
- After making it clear that we wanted to check in, he changed his attitude but gave us the wrong price for parking (he said 30 EUR/day, even though it is actually 40 EUR).
- When checking in, we received no information about the facilities; the rooftop bar wasn't even mentioned, for example.
- At the rooftop bar itself, we waited 45 minutes for two espresso martinis. We eventually left after asking four times about our drinks, only to be repeatedly told they would arrive ”any minute.”
- At checkout, we asked for our car to be ready at 12:30. When we went to the doorman, he rudely told us he had to take care of other cars first.
- After pressing the issue several times, we received our car about 20 minutes late. To make matters worse, they didn't know where our luggage was and asked us about it (even though reception had told us that morning that our luggage would already be in the car).
- They figured it out eventually, and we were very happy to leave this overpriced hotel.
It's one thing to not perform to the standard you should; it's another thing entirely to be rude to your customers.
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Price per night fromHK$ 1,642
Posted on Feb 15, 2026
Wolfgang_Jo
I stayed at the Maritim Hotel Ulm and had a mixed but overall decent experience, with the breakfast being the clear highlight of the stay.
The breakfast was excellent — very fresh, with changing daily offerings that made it enjoyable to visit every morning. A particularly impressive touch was during the New Year period, when the hotel extended breakfast service until 14:00 to accommodate guests after late celebrations. That level of flexibility was highly appreciated. The breakfast room itself was clean and well maintained, although the interior design already feels somewhat dated.
On the downside, the hotel overall shows its age. The roughly 30 years of operation are visible in parts of the interior and general appearance. Additionally, the service felt more aligned with local standards rather than the international level typically expected from a 4-star hotel. For example, storing a suitcase for a few days between stays required a longer discussion than expected, which reduced the feeling of convenience and guest orientation.
Overall, the hotel is still a solid choice, especially for guests who value a strong breakfast offering, but some modernization and service process improvements would further enhance the experience.
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Price per night fromHK$ 756
Posted on Jul 11, 2026
Guest User
A lovely designed apartment hotel, within walking distance to the Stuttgart city centre with transport at your doorstep.
The staff were the most disinterested I have ever encountered at a hotel, complete lack of regard for customer service.
We had booked a one bedroom apartment for three people, the first apartment didn’t have space for a fold out bed. The second apartment didn’t but the fold out was set up even though it was obviously broken and lopsided.
The insulation was terrible, we were able to hear doors slamming all night along with people’s voices, coming through the interconnecting doors.
The TV didn’t work and took time to be resolved. Again the front desk staff were not reactive to solving the situation.
And the cleaning in the bathroom could have been significantly better too from previous guests.
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Price per night fromHK$ 960
Posted on Mar 28, 2026
Guest User
The hotel is split into North and South wings, connected by an underground passage. It's quite a large hotel, so expect to do a fair bit of walking. Like other Maritime hotels, the complimentary bottle of mineral water given at check-in needs to be carried back to your room yourself. What I found really hard to understand was having to collect breakfast vouchers from the front desk every day, multiple times. The highlight, however, was the incredibly rich and varied breakfast. The staff were all very enthusiastic and efficient, despite the large number of guests dining daily. I highly recommend Robert's, an Italian restaurant located nearby.
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Price per night fromHK$ 735
Posted on Jul 27, 2025|Standard Queen Room
travels– Extremely Disappointed with My Stay
I usually don’t leave reviews, but I felt compelled to share my experience after a recent stay at Mercury Hotel. Unfortunately, it was one of the worst hotel stays I’ve had in years.
1. Room Condition – Far from What Was Advertised
The photos on the website looked great, but the reality was shocking. The room was small, outdated, and poorly cleaned.
2. Customer Service – Cold and Unhelpful
The front desk staff seemed disinterested and dismissive. When I ask for water they didnt give.
3. Breakfast
It was included in the stay but it was really poor.
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Price per night fromHK$ 636
Posted on Oct 31, 2023|Standard Queen Room
BeescVery well located beside train station, however is quite an old hotel without proper maintenance, sauna and swimming pool area with many water poddle and slippery , the sauna room have good potential if well maintained, room is very dim, have problem with first room at lvl 4 with dirty water from shower, get change to lvl 2
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Price per night fromHK$ 742
Posted on Feb 27, 2025
Guest UserThe room was large and very clean. The bathtub is also an unexpected joy. The indoor pool experience is great, and there is a steam room. Stayed for 7 days, very good, this price is also very good. It is convenient to eat nearby and the supermarket is very big.
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Price per night fromHK$ 964
Posted on Aug 6, 2025|Superior Queen Room
LiuWMThe room was very clean and the facilities were quite new. The hotel's location is excellent, with very convenient transportation. The hotel's breakfast buffet was plentiful, and the dinner had a unique charm.
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Price per night fromHK$ 730
Posted on Aug 26, 2025
Guest User
We stayed at the Mercure in Offenburg and overall had a good experience. The free city bus was really helpful for getting around, but it’s worth noting the hotel is not near the train station and feels a bit in the middle of nowhere. The hotel itself was very clean and well-kept. We tried the restaurant – the food was quite basic and very expensive, but since we were hungry it did the trick! A big bonus was the pool and sauna. After a long day at Rulantica, the kids still had the energy to swim, which was a lovely way to finish the day.
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Price per night fromHK$ 636