GGuest UserWhen they arrived at reception, they commented that they only accepted booking and shipping bookings, they lasted to give us the service but at the end they acceded, it's the first time they refused me to book for using Trip.com; additional card was given to us to enter the room without schedule, I couldn't open the door and I had to go down to reception to ask the right card; the room had a moisture smell, and that touched us (205) I had sliped the roof showing the pipe that passed up I imagined the smell comes from there; the low-plane lift (parking) doesn't work, which caused problems because one of us needed mule. The hotel is very comfortable and very comfortable.
GGuest UserLa ubicación es buena ya que está en el centro de Tampico y es fácil salir y caminar para conocer y comprar.
El desayuno no es muy bueno ya que repiten lo mismo todos los días.
Las habitaciones están grandes y limpias al igual que el baño.
Estacionamiento gratuito durante la estancia.
Personal muy amable y dispuesto a resolver cualquier requerimiento del huésped.
GGuest Uservery bad service, they gave us different rooms than the ones we had booked, and they still do not make us a refund of the cancellation that was made of one of the rooms for one night
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