This was a repeat stay for me, as I have returned to this hotel many times. The staff is friendly and the service is always good. Plus, it’s located right near the Asia Jaya LRT station, making it very convenient to travel around KL.
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
Aakal2026.06.04
I used this hotel for a solo trip.
My flight arrived late at night and departed early in the morning, so I opted for a hotel directly connected to the airport.
It was easy to get to the city center, and I was very happy with the hotel – it offered good value for money. There's a complimentary buggy service that takes you from the airport to the hotel and back (they're usually waiting, so you can just ask on the spot).
The room was cleaned daily. The plumbing was fine, including water pressure and temperature. There are two power outlets on either side of the bed, so I could comfortably charge multiple devices overnight.
The amenities provided were sufficient! As for food and drink, bottled water isn't provided, so you'll need to bring your own. (I think the water in the glass bottle is drinking water, but I'm unsure how long it had been there; the cap was dusty).
I also used room service twice as it was inexpensive, delicious, and the portions were generous.
Overall, it was a comfortable stay and good value for money. I'm considering staying here again if I have the chance to visit Kuala Lumpur.
I book for studio, it's really amazing me
Full of item, including kicthen cabinet.
2025 just open so it's very new
Worker very prompt to service us as water heater need reset.
Give 80% rating, will coming again if travel here
TQ so much moxy. I really enjoy our 1 night stay at moxy . 🥳✨
I requested a special room setup for my husband’s birthday, and the team truly made it extra memorable. The giant Moxy teddy bear totally made our day 🤣🐻
A special thank you as well to Alia from the customer service team for assisting me throughout the process. She was very helpful, patient, and answered all my enquiries so kindly. Excellent service ❤️
The whole experience felt fun, thoughtful, and full of personality. Exactly the kind of memories that make a celebration special. Thank you to the amazing team for the warm hospitality and effort!
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
GGuest User2026.05.28
My overall experience at Tune Hotel KLIA-KLIA2 was great, especially for travelers needing to transfer or catch an early flight. The hotel is very close to KLIA2 and accessible via a covered walkway, which is super convenient for those with luggage.
The room wasn't huge, but it was clean and tidy, the bed was comfortable, and the air conditioning worked perfectly – more than enough for a short stay. Check-in at the front desk was fast, and the staff were friendly, making it easy to check in even late at night. There are also convenience stores and dining options nearby, so all basic needs are covered.
Soundproofing was decent; you could occasionally hear some noise from the hallway, but it didn't significantly disturb my rest. For an airport hotel, the value for money is excellent, especially if you're transiting, catching a flight, or just need a one-night stay. I would definitely consider staying here again if I need to spend a night near Kuala Lumpur Airport.
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
SSammy Sinyee2026.05.18
This is quite a long review, but it comes from a very genuine place. I truly want to compliment this hotel for its excellent service recovery and sincere hospitality.
I arrived at the hotel from KLIA1 using the complimentary shuttle bus arranged by the hotel.
During check-in, the front desk staff were extremely friendly and explained the hotel facilities very clearly. The first impression was already wonderful. When I entered the room, I was pleasantly surprised. The room was spacious, comfortable, and even equipped with an iron , such a thoughtful detail, especially for frequent travelers like me. After a full day of flying, I was exhausted and hungry, and it was just around dinner time.
So I went to the restaurant and ordered dinner along with a drink.However, after waiting for around 40 minutes, my food still had not arrived.
I checked with the staff, only to find out that my order had never gone into the system. Honestly, I was upset at that moment. I was tired, hungry, and had already waited for quite a long time. I decided to cancel the order, and the staff were very apologetic. They even waived the charge for my drink.
At that point, I simply did not want to wait any longer, so I returned to my room to rest. Then, around 45 minutes later, someone knocked on my door. It was one of the restaurant staff members. I regret not asking for his name. He was a very polite and gentle-looking gentleman, carrying a full dinner set to my room personally. He apologized repeatedly and said this was prepared as compensation for the inconvenience caused. I was honestly shocked and deeply touched.
I travel frequently for work and have stayed in many hotels, including international five-star properties, but very few places handle mistakes with this level of sincerity and care.
Great service is not about never making mistakes.
It is about how a team responds when something goes wrong and whether the guest feels genuinely valued afterward.
What touched me the most was knowing that the staff actually asked around to find my room number, just so they could personally deliver the meal to me. That kind of effort and sincerity cannot be taught easily.
It made me feel truly cared for.
Thank you to the entire team.
What I will remember is not the mistake, but the warmth, professionalism, and genuine hospitality you showed afterward.
This hotel exceeded my expectations! The rooms were very clean, spacious, and recently refurbished, giving them a fresh and modern look. The service was excellent, and the staff were friendly and accommodating. They even granted my early check-in request after a long flight back home, which I truly appreciated. Overall, it was a comfortable and pleasant stay. I will definitely stay here again and highly recommend it to others! 10-15 minutes ride away from KL City Centre / KL Sentral.
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
TTRIPIT72026.05.31
Used this hotel for a 12-hour daytime layover between arriving after a 15-hour flight in the early morning at Kuala Lumpur’s international terminal and departing from the same terminal in the late evening.
This is a much more comfortable option than sitting around in the airside transit area and certainly much cheaper than paying to use a lounge, even if it does offer “free” drinks.
Aerotel works very well, the room is clean and the bed is comfortable. The only drag is having to go through the entire immigration, customs and security annoyance twice because Aerotel is located in a different terminal.
Customer service is very helpful and solving the issue effectively & promptly. Overall stay is great except for the 1 day that the guest lift is down and have to fake the BOMBA lift with much inconvenient.
Very Good
67 reviews
8.2/10
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8.7/10
Very Good
SSeng TatThe hotel is quite clean and nice.
I booked for a night king bed room. The room is spacious and clean, quite nice.
However, there is no plug point besides the bed, only have usb port where not all electrical charger is fit and cannot be used.
For the toilet, the water draining system is bad, cannot drain water at all during showering.
For the access card given, one cannot open the door. I went to reception and inform the issue, the receptionist checked and asked another staff to assist me to my room and help me open. We walked till my room and the card cannot open as well. The staff then told me is because of the lock has running out of battery, need another 10 minutes to go down and get physical key to open the door. He then brought the manager comes and she could open the door with her card. So eventually is the second access card problem. I not sure the problem is with the receptionist or the lock got problem. Not a pleasant experience to kee me waiting standing outside my room for them to sort the issue
DDHEV✨This hotel exceeded my expectations! The rooms were very clean, spacious, and recently refurbished, giving them a fresh and modern look. The service was excellent, and the staff were friendly and accommodating. They even granted my early check-in request after a long flight back home, which I truly appreciated. Overall, it was a comfortable and pleasant stay. I will definitely stay here again and highly recommend it to others! 10-15 minutes ride away from KL City Centre / KL Sentral.
AAnonymous UserTraveling with my child this time, I did a lot of research and finally chose Sunway Resort Hotel Kuala Lumpur. After experiencing it, I truly feel I made the right choice and wholeheartedly recommend it to all parents out there. This hotel is hailed by many as Malaysia's 'Atlantis' and is an excellent option for family trips.
The hotel has a private walkway that directly connects to Sunway Pyramid Mall, making dining, drinking, and shopping incredibly convenient.
The room experience was also fantastic. The room we stayed in, with our family of three, was spacious enough for everyone to move around comfortably without feeling cramped. The bedding was incredibly comfortable; after a day of playing hard outside, our child would just flop into bed and sleep soundly, ensuring plenty of rest.
The hotel features a dedicated children's pool on the fifth floor, with an appropriate depth and fun facilities.
All the staff were very warm and polite!
GGuest UserMy overall experience at Tune Hotel KLIA-KLIA2 was great, especially for travelers needing to transfer or catch an early flight. The hotel is very close to KLIA2 and accessible via a covered walkway, which is super convenient for those with luggage.
The room wasn't huge, but it was clean and tidy, the bed was comfortable, and the air conditioning worked perfectly – more than enough for a short stay. Check-in at the front desk was fast, and the staff were friendly, making it easy to check in even late at night. There are also convenience stores and dining options nearby, so all basic needs are covered.
Soundproofing was decent; you could occasionally hear some noise from the hallway, but it didn't significantly disturb my rest. For an airport hotel, the value for money is excellent, especially if you're transiting, catching a flight, or just need a one-night stay. I would definitely consider staying here again if I need to spend a night near Kuala Lumpur Airport.
否否否If you have a flight the next day, this is a good place to relax beforehand. The resort is quite large with many rooms, but the soundproofing might not be the best. It's difficult to roll luggage inside, so I recommend walking outside to get to your room. It was a bit challenging to find my room at first, as the layout is somewhat complex. As for dinner, ordering takeout is a good option.
GGuest UserWe had a very pleasant stay at DoubleTree by Hilton Shah Alam i-City. The room was clean, comfortable and well maintained. The hotel staff were very friendly, welcoming and helpful throughout our stay, which made us feel comfortable and well taken care of. We also really appreciate the thoughtful birthday cake prepared for my husband, which made the stay feel even more special. The location is convenient and overall everything was great.
One small area for improvement would be the security/parking guidance at the entrance. It would be better if the security guard could give guests a little more time to set up the destination address on the phone and allow some time during check-out to move luggage into the car, instead of rushing guests to move the car immediately. Other than that, we enjoyed our stay and would still definitely recommend this hotel.
AAnonymous UserThe room feels quite dated, with a noticeable musty smell upon entering. While overall cleanliness is acceptable, the carpet does not feel particularly fresh and could benefit from deeper cleaning or refurbishment.
I booked the same room category as a friend, but they were upgraded to The Club while I was not, which felt a little inconsistent in terms of guest experience.
Breakfast was very crowded. Arriving around 9:00 AM, most of the food trays were already close to empty. The restaurant staff were proactive in clearing plates, but at times it felt a bit rushed—they repeatedly asked to clear dishes even while we were still eating.
KKEK RUI HANStayed at Putrajaya Marriott Hotel recently. Overall environment was decent, but I was disappointed with two issues.
Firstly, during breakfast, some of the cups provided were stained and did not appear properly cleaned, which affected the dining experience.
Secondly, I booked and paid for a room with a double bed and sofa bed, but the room provided only had a double bed without the sofa bed as stated in the booking.
Hope the hotel can improve on quality control and ensure room allocations match confirmed bookings.
TTomHeeThe bad: on the 2nd day of our 3 day stay, i went to eat breakfast at 8:20am. There was not much food left. I thought they will replenish. They didn't. The staff told me some 200 over had their breakfast and they finished the food. But I've paid for my breakfast during the booking.
Trip.com should seek a refund from the hotel
The good: the staff at the restaurant. She's very friendly and attentive. The chef at the egg station. He was kind and friendly to me. I've uploaded their pictures.
This hotel is very near to the MRT station. Don't follow Google to guide you to the hotel. When u step out of the mrt, the hotel is right in front of your. U don't need to make a big turn like the Google directed. Google is wrong!!
The breakfast for the 3 days are repetitive. So not worth.
The fried rice is surprisingly good.
JJiaxiniceEarly Check-in available which is convenient. King size bed is big and comfortable. Stay in Mercure Glenmarie with free parking.Highly recommended!
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