Reviews for Hertfordshire Hotels

Ibis London Elstree Borehamwood
3.9/5114 Reviews
I stayed here in august for 2 nights as I got tickets to Strictly at Elstree studios, very conveniently placed and rooms were clean. When the house keeping came into the rooms to clean they had moved my hairdryer (£120 GHD Hairdryer) which was no issue as the room was spotless, beds were made and fresh towels were given. I left my hairdryer at the hotel and once I realised I phoned up the next day. After much confusion due to the receptionist not speaking amazing English I got told they would speak to house keeping and I would get a phone call within an hour… 2 hours later I phoned the hotel and got told they hadn’t had the opportunity to speak to house keeping and got told again I would receive a phone call… again no phone call. I phoned back the next day and got told I would receive a phone call that day, after an hour I got a call to say the head of housekeeping wasn’t in over the bank holiday and they would phone me in a few days. On the Monday I received a phone call to say that my hairdryer was there and that I could organise a courier for collection or come and pick it up myself. On Thursday I drove the 50 miles each way to go and pick up my hair dryer only to be told once I arrived that it was a mistake and they in fact did not have it. I was told they tried to phone me to inform me of this, however I was able to quickly shoot down that lie after going through my phone records and revealing no missed calls or voicemails from the hotel. I asked to speak to the manager, after being told many times that all procedures had been followed (which they clearly had not as if they had I would have my hairdryer back) I was left without my £120 hairdryer and had also done a 100 mile round trip for no reason as a member of staff could not call me to relay this information. I was able to tell the staff which room I was in and exactly where this hair dryer had been left and still nothing. The manager took my phone number and email and I was told that I would get reimbursement for the cost of fuel, my time and some sort of compensation due to what had happened (manager suggested a complementary stay). I have now waited a week to hear from the manager and have had nothing from them, meaning not only have I been left without a £120 hairdryer due to either theft or someone not cleaning a room properly, but have also wasted 4 hours of my day driving round the M25 and waiting for them to find out what happened (with still no answers) and the fuel it has taken to drive the 100+ miles to get there. Overall, the customer service at this hotel is shocking, no one seemed to have an idea what is going on and the lack of communication between staff is atrocious. I am hoping the manager who made these promises to me will see this review and get in touch regarding the above.
Ramada by Wyndham South Mimms M25
3.7/5118 Reviews
Hotel is a bit dated but was okay Very noisy as close to M25 and in a very busy services Otherwise was fine
Holiday Inn Express ST. Albans - M25, Jct.22
4.6/554 Reviews
We have just come back from a 2 night stay. We chose this hotel as its a 30 minute drive from Wembley and wasn't expensive like the other hotels. We arrived 2 hours early for check in however the gentleman at reception checked us in no problem and gave us access to our room. Our room was a good size with a double bed and additional pull out sofa bed. The room was very clean and tidy and had everything we needed for our stay such as an iron, kettle, hairdryer and towels. There was even a little sign in the bathroom letting us know if we had forgotten anything just let them know. Breakfast both days was lovely with plenty of choice. It did get busy towards the end but we were advised of this on check in. We didn't get back from Wembley till 3am this morning but after a quick email to reception at half 7, they sorted out late check out so we could have a bit more sleep before our 4.5 hour journey home. The staff here work so hard and it seemed to be the same 2 faces our entire 3 day stay. I honestly don't know how they do it and keep smiling. Nothing was too much trouble for them. We will definitely return.
The Manor Elstree
4.2/5127 Reviews
Nice small Cosy hotel. Great location for north London. Free parking. Reasonable prices for rooms compared to other hotels. Friendly helpful staff.
Leonardo Hotel London Watford
4.5/5129 Reviews
Really nice and clean. Great beds. Plenty of room. Good shower. Perfect location. Polite staff. Value for money. Close to Warner Brothers and shopping centre. We only stayed a night and hardly touched down but it was great. I will always wonder why every hotel puts out just two teabags though 🤣
Hanbury Manor Marriott Hotel & Country Club
3.9/584 Reviews
This is an amazing manor hotel, quiet and beautiful. The service staff is very graceful. There are gardens, fruit trees and apples around the manor. You can pick them while walking. Many of the hotels are decorated with antiques. The meal was very delicate, and the waiter in the restaurant remembered that my daughter loved olive oil bread. I forgot to remind him. In short, I really want to live here for a few more days.
White Hart Hotel
3.7/557 Reviews
The emails I was bombarded with told me that ”A warm welcome awaits you” but this wasn't the case, the welcome was actually cold and slightly awkward. Stayed on business for 2 nights, room was very very noisy (at front on to main road) with badly fitting windows. I got almost no sleep for two nights. I'd stayed in town because I wanted to be well-rested for work, next time I'll just get up at 4am and drive the 3 1/2 hours to St Albans. The whole hotel was in need of an update/refurb. Yes, I know it's an old building, but you can still keep it clean and up to date. Mattress was horrendous, lumpy, dirty and shapeless - years past it's sell-by date. There is really is no excuse for this sort of thing. The toilet had a macerator which was very noisy, and went off automatically when I used it at 3am. I think I woke up the people in the next room as I heard grumbling voices and then someone come out of their door and walk to mine and listen, presumably wondering what all the din was. Really sorry if this was you! The room was cluttered, with an excess of old furniture and heaters. Cobwebs and filth behind the bed. The sink was separate, actually in the room. Bizarrely, the tap was on a stalk and didn't quite reach over the edge of the basin but just ran onto the lip, which meant water went everywhere. Bar staff seemed friendly and helpful enough. I didn't sample the food. Would've been a one-star review, but for the really great central location, opposite St Albans Cathedral. Won't return.
Holiday Inn Hemel Hempstead M1, Jct. 8
4.1/5104 Reviews
We stayed as part of the Harry Potter Studio Tour deal. It’s fantastic value! Parking is included in the package. Two adults and two children in one room. A double bed and a sofa bed (a bit springy but doable for one night). The hotel staff were really friendly. We booked to use the pool which was great. Breakfast was really fresh, plenty of options to choose from and well organised. We opted to go for dinner at The Plough which is a few minutes drive away and would also recommend eating there. A really good trip ☺️
Days Inn by Wyndham London Stansted Airport
3.8/5127 Reviews
Stansted Airport & Nearby
Family rooms and accessible rooms were brilliant. Beds were starting to show signs of needing to be changed but linen was crisp. Bathrooms were clean and showers were the best I've used in a hotel I some time. Customer service was second to none. Nothing was too much hassle. Definitely will use again if staying in the area again
Village Hotel London Watford
4/5111 Reviews
Yeah for such a nice hotel the friendly staff were amazing it was being felt like we were treated like being felt like we were treated like royalty we couldn't ask for a better set of staff and as for the the accommodation well Mike gorge it was just fantastic it was just fantastic 5 star 5 star better than 5 star better than some London hotels and considering it seems the area of Watford since the area of Watford we were most pleasantly surprised we would never ever have expected something so glamorous we would definitely be staying here again

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Hotels Quick Overview

Number of Hotels680
Number of Reviews7,314
Average Price (Weekdays)BRL 1,000
Average Price (Weekends)BRL 1,124