Posted on Jun 14, 2026
Guest UserCost wise it was reasonable, and the location is bang in the middle of Plymouth shopping area. Parking is right under the hotel, and check in was quick. Room was very tidy and spacious, and cool enough but no air conditioning., just fan. Staff were all lovely, bar staff, reception and service staff, notably Christopher at breakfast who went out of his way to entertain my little girl. Food wise was OK, but 2 complaints. The breakfast orange juice is not fresh, or it's watered down, not nice. And for evening meal I ordered fish and chips, and it was a SLIVER of fish in batter....which for the cost was ridiculous. The staff were very understanding, but the kitchen should definitely seen a new supplier. Overall, it was a lovely stay and would definitely go back...my gripes are purely for management if they wish to address them for future guests. Recommend.
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Price per night fromPKR 21,745
Posted on Feb 22, 2025
Santha_RoyLovely place with peacocks roaming around. We had a wonderful stay but the washroom was bit a drawback. No shower curtains or shower head in the washroom. There was a stand in shower but unfortunately our shower doesn't had a good heating system, so we couldn't use it. Washrooms needs to be improved.
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Price per night fromPKR 19,735
Posted on Jan 25, 2026
Albert YL
Dinner and B’fast is good in term of quality and staff friendliness but few unpleasant experiences during the stay happened
1. Rooms nearby possible is family with few rooms together as whole night is keep the door banging noise in and out
2. The bath room door cannot close properly maybe the door hinges is a bit loosing
3. Smoke detector activated at around 11:00 for around 1 min, and I found that it is a testing but no one informed in advance upon check in or guest letter in room until I approached to the housekeeper and clarified
4. Started in the morning around 10am, housekeeping staff start cleaning the rooms nearby but the door keep banging banging more than 20 times, it is really annoying
5. Cleanliness, few hair found in the washroom basin and one piece on the duvet cover
In conclusion, hotel location is good, staff friendly but the hardware and fire alarm is really made my stay unpleasant
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Price per night fromPKR 27,654
Posted on Apr 26, 2026
Guest UserWe stayed in a family club room with our 3 year old grandson. The room was huge with 3 French doors leading to large balcony & magnificent garden & sea views. The heated pool was superb. Our only niggle would be that because of the dog friendly nature of the hotel there were perhaps naturally dog hairs on the bar/dining room & the shower could have benefitted from a deep clean. Due to the age of the hotel we accept that upgrades occur as necessary on an ongoing basis. Parking was great & all the staff were helpful & friendly. We would definitely return again.
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Price per night fromPKR 38,978
Posted on Jul 25, 2025
Guest User
The hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation.
Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before.
Breakfast was good, although I’ve had better.
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Price per night fromPKR 39,019
Posted on Mar 29, 2026
Guest User
Hotel clean, breakfast had a god variety of food location is great.
Unfortunately we had an issue outside our bedroom which I reported to reception in the morning as I feel it is a security issue.
In the middle of the night we had a man knock on our door and he tried to get in. He was walking up and down the corridor and appeared to be drunk. He then lay outside our room and fell asleep. About 30 minutes later we heard him again knock on another door.
Although we think he was probably a resident it did concern us as anyone could get access to the bedrooms as there is no security to get up the stairs. There is no swipe card access and I think this needs to be addressed as it is a safety concern.
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Price per night fromPKR 24,535
Posted on May 29, 2023
Kinga
The service was nice and helpful, I would definitely recommend this hotel to others. The proximity to the sea is a very big plus.
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Price per night fromPKR 27,243
Posted on Aug 23, 2025
AndyPP
The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
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Price per night fromPKR 72,744
Posted on Apr 5, 2026
Guest User
This is a rather old hotel, but it's in a great location, right opposite Exeter Central Station. There's plenty of hot water, and the cleanliness is acceptable. However, the elevator was broken when I arrived, and the soundproofing isn't great. It's a bit pricey, but very convenient for getting around.
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Price per night fromPKR 18,340
Posted on Jun 15, 2025
Guest User
Lovely friendly place next to the river. Plenty of parking facilities just over the bridge which is approx five minute walk.
The room itself is spacious enough although for some may be a little dated. Bed is comfortable with a lovely duvet and pillows. Only downside was the curtains which are not blackout so do let in too much light for me but heyho I still had a reasonable night sleep
To get to the room we stayed in, we had to walk up a spiral staircase which for some people, this could be a struggle as the steps have been assembled quite tightly due to space so make the steps on the small side, there is obviously a handrail so coming down side ways helps.
Breakfast was continental consisting of fruit, cereal, yoghurt ( which was exceptionally tasty) toast etc. An English breakfast was offered at an additional cost but we preferred this option.
All in all a lovely place to stay with friendly welcoming hosts who were on hand to offer advise and assistance should you need it.
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Price per night fromPKR 19,899