Ibis Styles Paignton

It's hard to review this time because booking was moved to the Mercure next door. I understand why but I do prefer the Ibis. NOTE this review relates to Mercure Paignton. Staff friendly and welcoming and though room had everything I needed it was dark. The privacy panel on the window and the dark furniture made it too dark for me. Am not a black and gold person, prefer light and bright. That being said facilities were great, bed very comfortable and show hot and powerful. One downside was TV remote, had a nightmare and needed to 'Google' to work out how to use it. I didnt eat onsite.

Nice friendly welcome easy to find room was clean just missing a little table to do your make up on!!

Good Location, parking is expensive, you can get cheaper in public car parks nearby. The spa was not operational. Cleanliness is average. The duvet has yellow spots. The breakfast and the service is the worst part. The options for vegetarians were so few that it was not even worth half of what you pay.The staff at breakfast service couldn't be worse - rude, least bothered to serve. It was echoed by every guest I interacted with.

Nice stay in New hotel Broken shower said it would be repaired turned shower on leaked like a sive

Nice and pleasant stay as we had a easy check in process and a good rest day before we head to our journey.

The only down sides to hotel was the flies and the man that checked us in he was know where to been seen for first 15 minutes of arrival one of his colleagues actually said he always disappears and when he did finally show up he was rude and very unhelpful but I would still rate this as a good hotel as rest of staff were amazing they just need to get a better person on reception!!

Booed through trip.com. Made a mistake in my booking and booed a room that required disabled access. This was pointed out by a very helpful young lady called Laura (I think?)   She amended our booking and very gratefully gave us a sea view room!  We had stayed in Paignton the previous night in the Travelodge down the road as it was a bit cheaper. If/when we come again I’d have no hesitation in paying the extra and staying here again.  Please thank the wonderful Laura from us! 👍 Mr & Mrs Joyce

Our 1’st stay at ibis and wasn’t disappointed at all. The rooms are really nice and spacious with a large tv with only a few tv channels and no smart features to use. There is free internet with your name and room number and was very fast too. Free tea and coffee and room service every day clean and make your bed. You can can have clean towels as many as you like and the (male) chambermaids can not do enough for you. The only negative thing is the staff on reception need to brush up on their English language and listen to what customers are telling them instead of just shutting the conversation down to which i found rude. Trip.com sorted everything out without hesitation and rectified the hotels mistake.