Posted on Jul 22, 2026|Lake View Fairmont Room
Anonymous User
An unforgettable trip! Lake Louise is incredibly famous, and the shuttle to Moraine Lake (thank you, Trip.com, for helping with the booking) was great. Of course, this expensive hotel is made by its stunning environment. The tall, handsome, curly-haired young man at the front desk who checked us in was very polite and incredibly nice (apologies for not getting his name). The staff in the lobby were very friendly, proactively asking if we needed help, and we were able to check in early without a hitch. The lake-view room on the second floor (actually the third) was perfect. Although the room was a bit small, you could tell the hotel put thought into its layout and design, as we were able to fit two suitcases (24-inch and 20-inch). All of this made for a pleasant stay. Even though conversations in the hallway could be heard clearly, it was still quiet at night with no excessive noise.
There are many hiking trails around, and a 2-day, 1-night stay allows you to fully explore Lake Louise.
The breakfast service on the second day was excellent, and there were even Chinese-speaking staff who warmly welcomed us.
If I had to mention any shortcomings, due to space constraints, the shower glass partition didn't have a door (I'm not sure if other rooms have partitions), and the hot water pressure was low, so you could only take a quick rinse.
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Price per night from€ 362
Posted on Mar 31, 2026|Standard Room Two Queens
MariaMG13We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience.
Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us.
The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room.
We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it.
The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol)
The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together.
The gym was small but functional. In the four days we were there, it was empty every time we walked by.
Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot.
One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples.
The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free.
I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff.
Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.
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Price per night from€ 127
Posted on Aug 15, 2026|Standard King Room with River View
Guest UserThe hotel is very conveniently located in downtown Edmonton, within walking distance to attractions and public transport. Hotel staff were friendly and hospitable. I do, however, think the hotel is in need of a renovation to modernise it as the interiors and fixtures were outdated. The hotel could also help with the room doors as their opening and closing can be loud and disruptive if trying to sleep. For a next trip to Edmonton, I would stay again.
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Price per night from€ 97
Posted on Aug 31, 2025
Anna—I don’t know for what reason temperature in the room was 17 that was super cold and took long time to adjust. It’s below standard btw.
All other is good , staff is nice
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Price per night from€ 132
Posted on Aug 11, 2026|2 Queen Beds Room, Non-Smoking
Anonymous UserThe stay was okay, we liked the pool and breakfast part. Some staff are just un approachable. The fire alarm went off at 2am (false alarm). Fire department arrived, We got worried and called the reception she answered dismissively “it will turn off soon please stay in your room!” It took 30-40 mins for the alarm to stop.
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Price per night from€ 56
Posted on May 20, 2026
前川高範The room was spacious and comfortable, allowing for a relaxing stay. The location was perfect; there's a large supermarket right after crossing the railway crossing at the edge of the hotel's property, which was very convenient for shopping. The Roam bus stop for Banff was also only about a ten-minute walk away. The hotel staff, including the front desk, were all very friendly and helpful. It was a bit disappointing that the building felt a little old, but other than that, I had very few complaints. The Wi-Fi connected without any issues, and there were plenty of TV channels to enjoy movies. The view was also quite beautiful, and because it was so quiet, I actually preferred it to hotels in Banff.
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Price per night from€ 85
Posted on Aug 29, 2025
Anonymous User
房間寬敞乾淨,設施齊全,居然還有微波爐。酒店員工態度熱情友好, 酒店設施齊全方便,停車免費,離機場和outlet購物中心都很近。 一切都超出了我們的預期,是個驚喜。 非常滿意,下次路過還會再選。
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Price per night from€ 63
Posted on Sep 8, 2025
SalahHager
This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind
The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool
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Price per night from€ 74
Posted on Jun 26, 2025|Standard King Room
Guest User
Staff lovely, breakfast lots of variety. Hotel was clean except our room had very strong odour of air freshener when we arrived - but also smell of sewage? Sulphur? as the air freshener lessened it was stronger. We asked if maintenance could come but they were gone for day - the staff very quickly without issue changed our room with apology. New room was a 2 queen room but we were grateful they could relocate us! New room had no strong odours of any kind.
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Price per night from€ 59
Posted on Sep 18, 2026|2 Queen Beds Room
ImpulsivetrvlrFront desk staff was really nice and friendly. They always greet me when I come in and leave. Housekeeping was also friendly and made sure everything was neat and tidy. Location was good too. I love the view. The only thing I had an issue with was the hot water interruption on Wed, Sept 16th for 6 hrs. When I came back to my room, there was a brown colour coming out of the faucet and shower. I saw the notice about the water interruption but maybe more notice about the brown water coming out after maintenance next time.
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Price per night from€ 65