Posted on Jul 9, 2026
Guest UserLoved the location. The service was also nice. But the rooms already need some reparations. Also didn’t have enough vegitables flor the breakfast
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Price per night fromAED 561
Posted on Nov 22, 2024|Executive Suite, 2 Twin Beds
Iza M.Rainbow
I’d describe this hotel as utilitarian. No decor or warmth at all. The common areas are spacious and quite bare.Table and chairs at the restaurant are plain brown wood, The lobby is sparsely furnished with some worn , drab and very uncomfortable seats. Bathrooms are the same. Just the very bare essentials, not even a box of tissue paper ( and thin toilet paper) We travelled long hours, arrived at 22:00 looking forward to a good shower …not to be. We were up for a bad start. There was just a trickle of water not enough to bathe or properly brush teeth either. That could have been a whole area problem as we were told that water pressure can sometimes drop in some areas of the city. We changed rooms , water pressure wasn’t much better the next day either, the water flow improved just a little and remained as such the whole week. We had paid for 5 nights and ended up staying as the city was packed that week . To go looking for another hotel during the G20 summit which Rio was hosting that week of November 2024 would not be an easy task.
On the positive side, staff was pleasant and accommodating, bed was comfortable and from our perspective, the breakfast buffet was the best feature of this hotel offering abundant variety of food to meet all tastes- cereal, fruits and cheeses, cold cuts, several hot savory breakfast dishes - incl. some Brazilian regional dishes as well, a huge selection of breads, cakes, good coffee, and more. Very satisfying. Including breakfast in the booking is highly recommended.
The good fare offered at the hotel at lunch and dinner not good at all. However, there are also three of four restaurants lined up on a small stretch within 5 min walking distance of the hotel- one of them is a very good authentic European Portuguese cuisine and wine. Aprox. US$ 52 for a meal for two. On the same cluster of shops there is a well established Brazilian cuisine restaurant with a good menu where one can eat well for anything between US$ 12 to US$ 15 and a steak house similar to the Australian Outback steak house.
There are also other eateries snd convenience shops, a pharmacy on the same stretch ( 5 min walk ffrom the hotel) including a 24 hr laundromat where one can expect to wash and dry a load for about
US$ 7.
As for location, this hotel is not close to the most well known districts of Rio - places like Copacabana, Ipanema , Leblon - but Barra da Tijuca is a special area in itself and arguably has the best beach in town. The hotel is just a 10 - 15 min taxi ride to Barra Shopping- the largest and best shopping mall in the whole state of Rio de Janeiro where one can find anything, including restaurants (recommend trying Jappa all you can eat Japanese food spread for US$ 26 as in Nov 2024).
On the whole , when compared with the fashionable and pricey districts of Copacabana , Ipanema Leblon this hotel is good value for money . I’d stay there again if they fixed the shower situation b’cause this feature matters for me.
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Price per night fromAED 199
Posted on Apr 30, 2026
Guest UserThe room has lovely views to the beach the staff are very pleasant.
I only had one problem with the nutritionist called Juliana that responded to an email I sent to her explaining about my son’s anaphylactic shock to dairy and unfortunately when we got their to the hotel it was her day off but she had no one ready to cater for my son first they offered him an apple and boiled egg and as soon as I spoke to the manager they made him pancakes scrambled eggs gave him biscuits.
It was a shame that Juliana did not do her job properly causing me and my partner stress on our first day at the hotel.
But next day they where ready for him and he also had a lovely breakfast just hope that Juliana learns how important it is to get ready for costumers that have severe allergies and treats them with more respected.
Apart from this incident everything else was spot on I also called their 24 hr service and order my son some pasta to take to our travel back home and everything was perfect.
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Price per night fromAED 742
Posted on Apr 27, 2026
Guest User
The hotel is very nice, a real classical beauty. The public spaces and the pool are very nice too, and the breakfast is good.
The only thing I really disliked is the Checkin/Checkout process... We lost a lot of time at the arrival, when all you want is get to your room as quick as possible.
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Price per night fromAED 354
Posted on Jun 14, 2023
Guest User
Disappointed. I had already been to the hotel once before, but this time it was quite disappointing. Bad service at the pool, very inattentive staff, slow service. At the reception also another pity, very unprepared, lack of education and pride. There was a case where the hotel even apologized to our guests, and it was quite embarrassing. It is not worth the price it charges, nor does it reflect the Fasano brand that is stamped on the facade. To the Fasano Group, I suggest an intervention in the hotel in Rio, as it could tarnish its strong brand of luxury, good service and respect for the customer.
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Price per night fromAED 2,999
Posted on May 27, 2024|Standard Double Room
BanruochuanThis is an extremely impressive hotel i have ever experienced.
The most impressive aspect is the service and Diego is a legend! Everything you need can be solved and managed by Diego super, professionally, systematically, precisely, prompt and warmly, just like magic and miracle.
if I could score higher, I would have given triple so high as full score for Diego's service!
I am really really glad to recall the days in this hotel!!!
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Price per night fromAED 257
Posted on Feb 3, 2024|Standard Apartment
Guest UserWe booked two rooms with the hotel: a junior suite and a standard. The suite was very spacious and opened up to the street. The windows did a good job of blocking sound so the street didn’t disturb our sleep at night. They had a parking garage that charges R$33 per day and was able to accommodate our Jeep Commander.
What is warranting this poor review was the hotel staff. Upon check-in they had informed us that one of our rooms wasn’t paid for even though i had already been charged by the booking agency. He said that we had opted for pay later and they hadn’t received the payment from the booking agency. I told them that my card had been charged by the booking agency but he insisted that it was likely a hold on the card to secure the room. I’d suggested to call the booking agency but he insisted that it wouldn’t be necessary (he didn’t seem worried so I assumed he had experience with this). Come to find that I was charged twice for this room and the booking agency has been trying to get in contact with the hotel for over a week with no response. This seems like FRAUD.
The second issue. Upon checkout of our suite, the lady checking us out requested a gratuity payment for the included breakfast… she estimated that based on the value of their breakfast that the suggested 10% gratuity would come out to R$180 per person. That would make their self-service breakfast be valued hire than Michelin restaurants in the area. She tried to ask the other party that was traveling with us but when I came closer she gave up. I’m wondering if this is hotel policy or if the staff at this hotel are actually running scams from the front desk.
I am still trying to get a hold of them about the double charge.
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Price per night fromAED 380
Posted on Jan 22, 2026
Guest User
Bom eu gostei muito do café acho que o local e ótimo e o chuveiro e muito bom
Porém alguns pontos a desejar como a tv que não consegui ligar ela pegava eventualmente e o wi-fi que pegava muito mal no quarto
Uma sugestão legal e deixar alguns panos de chão no banheiro pois o piso fica bem escorregadio
O resto foi impecável bem localizada tranquila e muito relaxante.
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Price per night fromAED 96
Posted on Jan 20, 2025|Standard Double Room Non smoking
Guest UserThe location is great, however you should be aware that the you pay so much for the location and that's it. Standard double room is not spacious, with very small window. The hotel itself is far-far away from luxury, for Europe it looks like 2-3 stars, definitely not 4. The main advantage is rooftop, where you can see beautiful Copacabana beach from 14th floor. This terrace is open for every guest of hotel, even on New Year's eve for free.
The service is poor: gentlemen on reception talked indifferently, barely understanding english. They even gave us misleading information: for example, one of them told I need to get up at 7:30 sharp to give belongings for laundry (and no chance to do it in advance or later), the second was sure that we needed to pay for New Year's dinner to have access to rooftop (he didn't know the word ”terrace”, by the way). Both were wrong.
The breakfast was mediocre, with Fanta pretending to be orange juice and no vegetables at all, but with fair good cheeses and deserts though.
The service in the bar is very-very slow.
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Price per night fromAED 328
Posted on Jan 26, 2026
Anonymous User
I booked JW Marriott Copacabana because, surprisingly, the price wasn’t much higher than nearby 3–4 star hotels. The location is truly premium, right on Copacabana Beach and the rooftop overlooks the entire beach, which is a huge plus.
My room faced the inside of the building, so I had to keep the curtains closed the whole time for privacy, which made the room quite dark. That said, the room itself was spacious, clean, and comfortable.
Staff were generally nice, but everything felt quite slow check-in, check-out, room service requests, and even housekeeping. Breakfast was good in quality but exactly the same every day. Getting a table in the morning was also frustratingly slow; at one point around 10 people were waiting, and it took about 10 minutes just to be seated.
The rooftop views are amazing, but the design is honestly very awkward and outdated. The pool is at the back with almost no view, when it could easily have been a stunning infinity pool. The bar area felt cheap, and the thick glass panels and wide columns made it hard to enjoy the view or take good photos. The whole rooftop design felt very old-fashioned.
Overall, the hotel feels stuck in time. It’s a bit sad, because with such an incredible location, a modern renovation could easily make this one of the best hotels in the world. For the price I paid, I was still satisfied, but it definitely didn’t feel like a true luxury experience.
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Price per night fromAED 1,524