Hotel near Reforma,Mexico City27.6% of visitors choose this area
RRusTravelers2026.02.19
This hotel used to be a 5-star, but now it's barely a 3-star. The furniture is very old, the carpet hasn't been replaced since it opened, the bathroom tiles are falling off, and the countertop has a hole in it. But for the price, and with breakfast included, it's okay. Most importantly, everything was clean! The water was hot. Breakfast was actually a bit of a letdown. We went to the restaurant, and there was a buffet with cakes, salads, fruit, and a steaming hot dish. And they told us: ”You only get a sandwich and tea... that's it... and anything else is an extra 180 pesos.”
The location is definitely the highlight of this hotel. They have an airport shuttle from terminal 2 that goes every 20minutes. Then there is a bridge to terminal 1 that is a 3 minute walk, very convenient.
The room was okay and the staff were friendly enough
I would stay here again for an early/late flight.
Hotel near Centro Historico,Mexico City10.3% of visitors choose this area
JJacLee2025.11.08
The hotel is close to China Town, and there are restaurants nearby, not far from the subway station. The air-conditioning is enough, the shower hot water is enough, there is a refrigerator and two free water. Stay comfortable
The lobby Receptionist is very friendly.
However, the soundproofing of the room is poor, and even the phone in the isolation room is heard, so I don't sleep well every day. There are stains on the bed and the towel is also pierced.
Hotel near Roma,Mexico City13.8% of visitors choose this area
GGuest User2025.10.06
Huge & very comfortable bed! Excellent location for exploring the pretty areas of Roma Norte & Condessa which have incredible food spots! Also walkable to the metro!
Reception staff were very helpful & the shower was good - consistent hot water and good pressure!
Hotel Escala Siglo XXI is an old property but is a good option for the following reasons :
- Excellent price for value
- Convenient access from Mexico international airport
- Spacious rooms with good light and good bed
- Classical Mexican style hotel
Room had little to do with the images on trip.com. Room was dark with no direct sunlight (wall around 50cm in front of the window).
Morning shower was interrupted with an unpleasant surprise as the shower head fell onto me.
Both complaints were adressed during check-out the same day, but staff were obviously not trained for complaints and could not handle my feedback, very disappointing for an 'upscale hotel'. trip.com service on the other hand was flawless as usual.
Hotel near Centro Historico,Mexico City10.3% of visitors choose this area
SSongmo2025.01.16
The room is quite satisfactory. It is relatively large, has windows, good air, and is equipped with a washbasin, toilet, and shower separated into 3 parts. Hot water and coffee are provided. There is a 24-hour front desk service. The service staff is very good and can provide a lot of useful information. Their attitude is also very good. They are very familiar with the local food, drink, and transportation, and gave us very good suggestions. One day we opened the window and many mosquitoes came in. The front desk provided an electric mosquito repellent. You can't put things in the shower. There is not much countertop in the room, so we took down the drawers of the desk and used them as countertops.
With a stay at Capitalia El Angel in Mexico City (Reforma), you'll be steps from Angel of Independence Monument and 3 minutes by foot from Paseo de la Reforma. This condo is 0.4 mi (0.6 km) from U.S. Embassy and 2.7 mi (4.3 km) from Auditorio Nacional.
Make yourself at home in one of the 14 guestrooms, featuring kitchens. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and washers/dryers.
Hotel near Centro Historico,Mexico City10.3% of visitors choose this area
GGuest User2026.02.25
Great hotel to stay at in Mexico City because it's centrally located, and a tour operator picked me up for an excursion to Teotihuacan, which was fantastic. The staff was also cordial in general, and I felt safe with the private guard in the front lobby. As for the room, it was just as advertised in the adverisement description and pictures. Warm water worked, and so did the A/C. Wifi worked well, but because I have used Ibis Hotel in other countries, I already had a general account, so accessing wifi was a little tricky in the beginning, but after resetting my password, I was able to access wifi. With regards to the restaurant, some of the dishes were delicious for dinner, such as the Enchilada Suices. The breakfast buffet was well worth it and had a variety to select from. Overall, this hotel is a good value for your money.
Hotel near Centro Historico,Mexico City10.3% of visitors choose this area
GGuest User2026.01.11
Great location. Friendly staff. The cleanliness could be improved (we found ants in the room and bathroom). The room was very small. The buffet breakfast is served in the ground floor room where it was very cold. I asked if I could have scrambled eggs without ham (they were made for the buffet with ham), and I was told I would have to pay extra.
Very Good
136 reviews
8.5/10
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9.1/10
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AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
GGuest UserThis is our go to place in Mexico City, great location (other than problems with Uber due to road closed in front of US Embassy which blocks one access completely).
Staff are pretty good, fair pricing.. just stay away from Danubio tower and get the Reforma side.
Had 2 issues last visit with show curtains not being water proof, so bathroom floor would get wet and main room door was difficult to close (514). Spoke to front desk and customer service contacted me with an upgrade.
XXMGSKKThe hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.
GGuest UserI booked this hotel for a 23-hour layover in Mexico City on an Aeromexico flight to Guatemala. It was great because it was near a metro station, which was easily accessible from the airport. The hotel is at least 3-star rated. The room was spacious, the closet was spacious, and the bathroom was clean. The staff were all friendly. My room was a bit noisy, which was a bit uncomfortable in the middle of the night, but not to the point of being terribly annoying. The only real disappointment was the lack of a coffee pot. I desperately wanted coffee, so I went to the first-floor restaurant to get some warm water. The bed was also good quality. Overall, I'm satisfied. I recommend this hotel to anyone looking for a quieter, more urban location away from the touristy city center.
GGuest UserI recently stayed at this hotel and was thoroughly impressed with the experience. We arrived quite late, around midnight, but the staff were accommodating and made the late check-in smooth and hassle-free. Security was present at all hours, which made us feel safe throughout our stay.
The apartment itself was modern and very well-equipped with all the utensils and facilities we needed, making it easy to prepare meals and feel at home. Everything was spotless and smelled wonderfully fresh the moment we walked in.
Overall, I’d highly recommend this place for anyone looking for a clean, secure, and comfortable stay with great amenities and friendly service.
XXyzxieVery good, this is my third time here. The room was comfortable and, most importantly, the price was reasonable. The only downside was the airport shuttle was so infrequent that I had to wait an hour and a half for it to arrive.
GGuest UserOverall the hotel was good.
The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me.
Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City)
My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
HHaidezhexueThe hotel is in a very good location, and the Independence Column is just a few steps away. However, the hotel is very old, and the rooms are very old, almost like those in the 1990s. The breakfast is in cooperation with the restaurant downstairs, which is a very distinctive Mexican restaurant. However, there is a main road downstairs, and the noise is a bit loud. The air conditioning is centrally controlled and cannot be controlled in the room. However, the room is large, with a separate kitchen, microwave and refrigerator, but it cannot be turned on. The price-performance ratio is OK. It is not recommended for travel and vacation
GGuest UserGreat hotel to stay at if you arrive late in Mexico City. Service was welcoming and friendly. Very nice room with great insulation, so I didn't really hear all the construction going on at the airport. Very pricey, but worth it if your other hotel in the city doesn't have a shuttle service to pick you up late at night at the airport.
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