Ibis Mexico Alameda

Excellent location and met our needs perfectly for touring around Mexico City! Easy to locate and comfortable to sleep! No extra perks and hard to communicate in English with staff- but easy check in and check out!

DO NOT STAY HERE, especially if you are a solo female traveler. This hotel breached fundamental safety and hospitality standards.Due to a flight delay, I arrived late. The room assigned to me was in near-total darkness because BOTH primary lights were broken. It was impossible to see anything or stay safely. When I immediately requested a room change or repair, the night staff flatly refused, claiming no one was available to help. I was trapped in a dark, unsafe environment at midnight in Mexico City because it was too dangerous to step outside at that hour.The moment it was daylight, I evacuated this hotel and moved to a safe competitor. Worse, when I requested a refund for the unstayed nights, the hotel management LIED to my booking agent, claiming I stayed for the entire duration just to keep my money. This is a fraudulent, dishonest business practice.They will give you a broken, unsafe room and then falsify reports to steal your money. Accor Corporate HQ has been notified of this malpractice. Avoid at all costs.

It’s a very good and clean hotel. The staff are friendly and helpful, and the place is well maintained. Security is also good, which makes you feel safe. Overall, a great experience and I would recommend it.

Great hotel to stay at in Mexico City because it's centrally located, and a tour operator picked me up for an excursion to Teotihuacan, which was fantastic. The staff was also cordial in general, and I felt safe with the private guard in the front lobby. As for the room, it was just as advertised in the adverisement description and pictures. Warm water worked, and so did the A/C. Wifi worked well, but because I have used Ibis Hotel in other countries, I already had a general account, so accessing wifi was a little tricky in the beginning, but after resetting my password, I was able to access wifi. With regards to the restaurant, some of the dishes were delicious for dinner, such as the Enchilada Suices. The breakfast buffet was well worth it and had a variety to select from. Overall, this hotel is a good value for your money.

The Perfect Base for Exploring CDMX A fantastic, high-value stay! This Ibis is the definition of 'no-frills' done right—everything works perfectly and all the essentials are included without any unnecessary fuss. The location is truly second to none; being right next to the Juárez metro and steps from Alameda Central made exploring Mexico City so easy. The rooms are clean and comfortable, providing a great night's sleep. Most importantly, the staff are incredibly friendly and went out of their way to be helpful. At this price point, you really cannot ask for more!