The foreign language level of the front desk is average, and they can't communicate well in foreign languages. When checking in, I had to wait for a long time because other guests were invoicing. There was a smell of cigarettes in the non-smoking room. I had to open the window for ventilation by myself, and it was still very cold. The lid of the kettle was broken, but it could still be used normally. The front desk bowed and apologized many times, but that was all they could do. Not far from the train station, relatively quiet.
It was very clean, had a nice atmosphere, and was crowded with foreigners. I would like to stay here again. The restaurant also had a stylish menu that went well with wine, and the time flew by. It was also convenient to access the gondola with ski equipment. Thank you very much.
There are very kindly and helpful staff when I check in I told the staff I am here for celebrating my birthday on Christmas Day they told me there's a fire work at that day and try to upgrade my room for watching the fireworks from my window and charge a member price. Then I ask the restaurant for my birthday cake. They make it as soon as they can. Also very reasonable price. Every staff are very friendly and nice. I definitely come back again.
Location -
Very good. Opposite Niigata Station, exit from Bandai Square. There is a Lawson opposite (Station side), and a 7 eleven next to the hotel. Located right along an entire street of food. Don Quijote is a 7 min walk away.
Room -
Huge, clean, comfortable. Beds and pillows were very comfortable. Lighting was a bit rigid and oddly placed, but not a big deal. Housekeeping does a great job.
Front Desk Service -
Queues on weekends are very long. Check in took 15 to 20 mins on a Saturday. Staff did their best to speed up the process by getting guests to fill up the information cards while waiting.
Staff don't interact or smile much. They can't speak English so you need Google Translate. They had 1 foreign staff on duty (who I assume can speak English on, as her colleague after struggling for so long to understand, turned to ask her before she helped). If not, she just stood there quietly, without offering any help of assistance, even though she immediately knew what we were asking for.
Amenities -
They don't provide the standard cotton wool and buds, have to purchase at extra cost.
There is green tea and coffee sachets provided for you to take in the lobby, as well as ear plugs.
Wi-Fi connection -
Strong connection, but a little spotty as connection will drop randomly.
Onsen/Lounge -
Very small, very crowded. While I was there, only 3 or 4 hair dryers, and all were being used by guests who were hogging it for over an hour as they were applying face masks, etc, so most people left with their hair wet. Weekends are definitely a lot more crowded, so avoid weekends if you can.
There's also a lounge area with 3 massage chairs, books, vending machine and big sitting area on the same floor.
Overall -
Great and enjoyable stay. Will stay again if we are in Niigata.
excellent ski resort with related facilities
rental shop just nearby with reasonable price
hot spring in public provided
buffet restaurant and a Japanese restaurant under the hotel
ski locker per room provided and 24 hours convenient store
however the room cleanliness maybe improved
The location of the hotel is a bit far from the station, but there are buses that can go near the door. The buses are very convenient. There is a shopping street in front of the hotel, which is very convenient for eating and shopping.
The room is a little smaller, not enough to affect the quality, the reception staff is very kind, there is 7-11 downstairs, if you don't want to eat convenience stores early, you can choose the breakfast of the restaurant. I personally feel that it is delicious and very Japanese; Because I was going to Miyu Village the next day, I stayed here for a day. There is no bus at this station. I don’t want to walk. I can only take TAXI. It takes about 15 minutes to walk to other places. There is a sushi restaurant next to GU. It’s not bad. I spent NT400 eating more than in Taiwan. I can only say that it’s great.
Not the hotel’s fault but ski slope was not opened until 27 Dec due to lack of snow. Otherwise it would have been a great ski in and out. Lift pass to Gala was provided.
Breakfast and buffet dinner were fantastic. Onsen was as expected with leg massage pools.
I flew from Shanghai to Japan to see the cherry blossoms on the weekend. After arriving in Tokyo, I took the Shinkansen to Joetsu-Myoko in Niigata Prefecture. This hotel is near Takata Station, and it is still a little far from the Shinkansen Joetsu-Myoko Station. It takes about 10-15 minutes by taxi, or you can take a regular train.
However, if you go to Takata Castle to see the flowers, I recommend staying at this hotel. It is a 20-minute walk from Takata Castle, and the cherry blossoms along the way are also beautiful. The hotel has good facilities, the service is good in Japanese standards, and they can help call a taxi. The breakfast is also rich, and you can eat well. Recommended!
Great location, within 5mins walking distance from Niigata station. There are nearby convenience stores. The place also seemed to be recently renovated and is well maintained. Staff service was good. affordable breakfast buffet option is also available. The food was very good, the locally sourced rice is excellent.
Very Good
169 reviews
8.7/10
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8.9/10
Very Good
KKibiwottLocation -
Very good. Opposite Niigata Station, exit from Bandai Square. There is a Lawson opposite (Station side), and a 7 eleven next to the hotel. Located right along an entire street of food. Don Quijote is a 7 min walk away.
Room -
Huge, clean, comfortable. Beds and pillows were very comfortable. Lighting was a bit rigid and oddly placed, but not a big deal. Housekeeping does a great job.
Front Desk Service -
Queues on weekends are very long. Check in took 15 to 20 mins on a Saturday. Staff did their best to speed up the process by getting guests to fill up the information cards while waiting.
Staff don't interact or smile much. They can't speak English so you need Google Translate. They had 1 foreign staff on duty (who I assume can speak English on, as her colleague after struggling for so long to understand, turned to ask her before she helped). If not, she just stood there quietly, without offering any help of assistance, even though she immediately knew what we were asking for.
Amenities -
They don't provide the standard cotton wool and buds, have to purchase at extra cost.
There is green tea and coffee sachets provided for you to take in the lobby, as well as ear plugs.
Wi-Fi connection -
Strong connection, but a little spotty as connection will drop randomly.
Onsen/Lounge -
Very small, very crowded. While I was there, only 3 or 4 hair dryers, and all were being used by guests who were hogging it for over an hour as they were applying face masks, etc, so most people left with their hair wet. Weekends are definitely a lot more crowded, so avoid weekends if you can.
There's also a lounge area with 3 massage chairs, books, vending machine and big sitting area on the same floor.
Overall -
Great and enjoyable stay. Will stay again if we are in Niigata.
GGuest UserThere are very kindly and helpful staff when I check in I told the staff I am here for celebrating my birthday on Christmas Day they told me there's a fire work at that day and try to upgrade my room for watching the fireworks from my window and charge a member price. Then I ask the restaurant for my birthday cake. They make it as soon as they can. Also very reasonable price. Every staff are very friendly and nice. I definitely come back again.
GGuest UserNot the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.
GGuest UserTravelling with my mom. Had a brilliant stay even though there were super strong winds on that night. There was perfectly delicious restaurants nearby, only 2mins away was ootoya- excellent food and service. The man who was running the hotel reception was so kind and friendly and went to extraordinary lengths to help us with our luggage and shipping to our next hotel. The breakfast was also yummy, simple flavors but wonderfully traditional japanese fare. My mom has some mobility issues too, so we were glad to see the relatively spacious room and wider than normal bath tub. 100% recommended!
One small issue with trip, not the hotel, I would have appreciated a more obvious flag out that the payment made online was a DEPOSIT. The man was quite flustered when I said I paid online already because you have to pay again when you get there then get a refund from trip after checking out. Please be aware of this when you book! But it was my oversight - although trip PLEASE emphasise these things a little more!
GGuest UserRoom was spacious. But overall hotel is old and certain parts of it felt like stepping into North korea. But it was quaint and suited the old town vibes. Hotel provided free shuttle from echigo yuzawa station. Room only had Japanese tea cups and no spoons. Parts of the room had cobwebs and similarly at the onsen. They charged a 150 yen per person per day for onsen regardless if utilised or not. And this charge was not told to us through trip.com or during check in. Staff did not understand English at all. We had to use translator to communicate. The free dinner provided was nice for the first night then it became meh. And they strictly prohibited guests to bring own drinks to dinner as they had a drink menu. 350 yen + tax for a glass of coke. Staff were polite and nice.
KK三浦We have continued to use it since last year.
The size of the room is similar to that of a typical business hotel, but it is kept clean and the bed is comfortable.
Because location is near interchange, it is convenient to go here and there.
GGuest UserHotel was generally clean except for the front area where shoes need to be removed.. the floor mat was wet but it wasnt changed, so its kindaof gross.
Amenities are not great either. No lotion, no facial products, only basic toiletries and toothbrush provided. No kids yukata provided too for my child.
Food was very average - both breakfast and dinner. No variety, everyday its a type of shabu - 1 day pork & beef, 1 day beef, 1 day fish. My kid got very bored of the food.
Bed was comfy. Pillows were crap and only 1 pillow each.. View was quite nice, could see e neighbouring mountains.
Location is very good, 5 to 10mins walk from e echigo yuzawa train station. There are quite alot of food at the train station.
While this is supposedly a ryokan, its just another dormy inn. Dont expect too much - considered decent.
GGuest UserIt was very clean, had a nice atmosphere, and was crowded with foreigners. I would like to stay here again. The restaurant also had a stylish menu that went well with wine, and the time flew by. It was also convenient to access the gondola with ski equipment. Thank you very much.
1118837****The hotel is located a few hundred meters up the slope to the right after exiting Echigo-Yuzawa Station's west gate. I was immediately struck by the university upon leaving the station. Although the road was a bit slippery, I arrived at the hotel and checked in without a hitch. The breakfast was plentiful, and there are two free public hot springs and a private one (reservations required). Soaking in the hot springs after skiing was absolutely wonderful.
GGuest UserIf you're just staying overnight with breakfast included, the bathroom is only big enough for about 4 people due to the size of the washing area and the number of chairs. I have bad knees, so I wanted a chair with a high seat. I looked for one, but couldn't find one.
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