Posted on Aug 9, 2026|Deluxe King Room-Non-Smoking
Anonymous UserThe hotel is good location. Has a turn in reception area for grab car. Easy to take grab. Hotel ok. Nothing much to complaint. Everything is good
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Price per night from€ 34
Posted on Aug 27, 2026|Deluxe Room
GoldDaddyGrand City Hall Medan offers an elegant and memorable stay right in the heart of the city. The property combines classic sophistication with comfortable modern touches, creating a welcoming atmosphere from the moment you arrive. The rooms are spacious, well-maintained, and comfortable, while the service is professional and attentive. Its central location makes it especially convenient for exploring Medan, whether for business or leisure. The overall ambience feels refined and relaxing, making it a great choice for a comfortable city getaway. Highly recommended for anyone looking for quality, convenience, and a touch of timeless elegance in Medan!
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Price per night from€ 45
Posted on Apr 1, 2026|Deluxe King Room
Guest UserPros: large room, nice view from the window, good breakfast, not bad gym.
Cons:
Inattentive staff (I had booked a Deluxe room, but they put me in a regular room. Later I had doubts and went back to check if it was really my room. It turned out it wasn't).
On the last night the water was black, making it impossible to wash or brush your teeth.
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Price per night from€ 19
Posted on Jul 6, 2025
Marian
We looked forward to a restful stay at the resort. However, the guests in the rooms next to us were inconsiderate and rude. It didn't help that the room's soundproofing wasn't great either. On the first night, they checked in late and made so much noise that it disrupted our sleep. On the second night, the group kept ringing our doorbell looking for their friends and playing loud music and talking late into the night. When we informed the front desk, they said they will speak to the guests to keep the noise down. However the noise continued. When we escalated the issue during checkout, the duty manager said she could not do anything about it. I am sure the noisy group had disturbed the other guests staying at the resort too. Furthermore, I don't understand what's the point of choosing a non-smoking room when the guests next door are smoking throughout the night with the cigarette smoke wafting into our room, because all rooms do not have aircon and hence not fully shuttered. We called the front desk to complain but once against their hands were tied.
If you were attracted to the activities that they offered online, please do not place much hope in it. For the two nights we stayed, they said the yoga and singing bowls classes were not being offered. Not that it's full but it just wasn't taking place despite it being a daily activity. We also needed to check out early at 630am but breakfast starts at 7am. Some hotels with better service will ask if guests would like them to pack a small take out box, but this place didn't suggest that, and when I asked if they could do that, they said no.
The worst part was when their WhatsApp to me as a guest got my name wrong, seriously do they not check their records first?? For an extremely expensive hotel by Indonesian standards, this place is super disappointing. It has a great view but everything else just spoilt the trip. Sure they offered us a return 2 night stay for our inconveniences, but as an overseas tourists why would I return again to Lake Toba that soon when I can travel elsewhere, and why would I even want to stay here again.
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Price per night from€ 69
Posted on Mar 8, 2026
Guest User
I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience.
The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest.
The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather.
The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly.
The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out.
Facilities like the swimming pool and gym were also available and well maintained.
Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.
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Price per night from€ 24
Posted on Aug 7, 2025
Anonymous User
A dated, but generally nice hotel.
Unfortunately, the cleanliness leaves something to be desired, and details and amenities are lacking.
However, the accommodation, with its beautiful view, is perfect for Instagram posts.
The location is quiet and quite remote.
The service is very friendly and attentive, although communication in English was a bit sluggish at times.
Overall, a good stay, but the price is too high.
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Price per night from€ 45
Posted on Jul 16, 2026
Anonymous UserThe room was quite spacious, the reservation staff were very helpful; unfortunately we don’t get the name of the staffs in charge. Only complaint was the room’s not completely soundproof as one could hear sounds from the room next door. Over all, it was a good accommodation for a quick transit.
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Price per night from€ 24
Posted on Apr 7, 2026|Deluxe Room
Siva Rama 256I had a pleasant one-day stay at Grand Sakura Hotel in Medan. The location is quite convenient, making it easy to get around the city and explore nearby attractions. The room was clean, comfortable, and well-maintained, providing a good space to relax after a day of travel.
The staff were friendly and helpful, always ready to assist with any requests. While the facilities are fairly simple, everything was functional and sufficient for a short stay. Overall, it’s a good value-for-money option for travelers looking for a comfortable and hassle-free place to stay in Medan.
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Price per night from€ 15
Posted on Apr 15, 2025
boon22
Affordable basic room but clean enough ( some ants though). Location is central within 20min walking radius of major malls ( Plaza Medan Fair/Sun/Cambridge), Damri airport bus ( in front of Plaza Medan Fair), family massage/reflexology outlets (Jl.Orion), and the popular medan cakes outlets eg ”bika ambon” (Zulaikha)/”bolu” (Meranti).
Car park is available with security.
However, the complimentary breakfast is only set without selection option.
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Price per night from€ 13
Posted on Aug 23, 2026|Standard Room
SharoughLocated in the heart of Medan, Kama Hotel is very easy to access, especially if you arrive by airport train. As a solo traveller, I really enjoyed my stay here. The hotel is affordable, the staff are friendly, and the location is convenient for exploring the city.
The best part for me was the Dopio Coffee at the lobby, where you can enjoy a great taste of authentic Medan coffee.
Highly recommended for solo travellers and families looking for a comfortable and budget-friendly stay in Medan.
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Price per night from€ 14