Hotels With WiFi in Banten, Indonesia

"We chose this hotel mainly for its convenient location inside the airport which was perfect for our early morning flight. The staff were friendly and accommodating and they even helped pack our breakfast to take away since we had to leave before the usual dining hours. Breakfast came with only two options: fried rice with chicken or sandwiches. We tried both and the sandwiches were definitely the better choice. The fried rice was very basic and the chicken pieces were over‑fried to the point where they were difficult to bite. Overall the hotel is great for travellers who need a simple, convenient stay before an early flight but the breakfast quality could be improved."

"Good design hotel, staff it’s very friendly. They allowed to me do early check in. Beautiful rooftop terrace with cafe. Only towels and bed linen were stained. The walls in the room are very thin, which makes it easy to hear what is happening in the hallway and in the neighboring room. The walls in the room are very thin, which makes it easy to hear what is happening in the hallway and in the neighboring room."

"This place is perfect for a healing getaway and staycation; the vibes genuinely feel like Bali. The facilities are excellent, and the swimming pool is absolutely top-notch, connecting directly to a private beach. However, the cleanliness was a letdown. It's a shame there were still used diapers and tissues left by previous guests that hadn't been cleared. For a 5-star hotel, such details really ought to be addressed. Service-wise, it was a bit disappointing. The receptionist and operator were difficult to reach, and the receptionist wasn't very talkative. The food selection was abundant, but the taste was just standard. Overall, I was happy to stay at Movenpick. Hopefully, they can improve on these complaints to provide an even more perfect experience for future customers."

"Great value for money! The room was a bit small, but for this price, it's cheaper than other options. It's incredibly close to the airport, and they offer a shuttle service (even a private car if you're arriving). It only takes about 10 minutes to get to the airport."

"Really enjoyed my stay at JHL Solitaire Gading Serpong. The hotel has a luxurious and elegant atmosphere, while still feeling warm and comfortable. The room was spacious, clean, and very comfortable. The facilities were excellent, and breakfast had a great variety of choices. What stood out the most was the hospitality—the staff were friendly, attentive, and genuinely helpful throughout my stay. Overall, it was a very pleasant experience and definitely one of the best hotels to stay at in the Gading Serpong area. Would happily stay here again. ⭐️⭐️⭐️⭐️⭐️"

"Located on one side of Terminal 3, it's quite a distance from Concourse A. Departures are on the third floor, arrivals on the first. This hotel is on the floor in between, let's call it the second floor. There's an escalator next to it, as shown in picture two. What's misleading is that the hotel's exterior signage is as shown in picture one, and you only see the name 'Passgo' after entering the main door. Finally, climbing up to the capsule on the second floor, I bumped my leg on the door frame. Everyone, please be careful. I guess I'll just lie down for a bit."

"“Good for a Transit Stay, but the AI-Driven Service Needs Work” I booked this hotel mainly because of the reviews mentioning the good food and free pick-up/drop-off shuttle service. Communicating with the hotel before check-in to arrange the shuttle was easy through the hotel’s WhatsApp number, which I found on Trip.com. Upon arrival, I noticed that the hotel seems to cater quite heavily to Chinese visitors. There was a line of Chinese guests checking in, and one of the front desk staff spoke Chinese fluently. Some of the notices around the hotel were also written in Chinese, presumably Mandarin. Check-in was smooth, and the front desk staff was nice and helpful. However, I was informed that I needed to install an app to use various hotel services during my stay, including the digital room key and room service. While this may be convenient for some guests, I personally found it a bit of a hassle at the time. The installation itself took some time, followed by an explanation of how to use the system. The food was average, with a reasonable selection of options. However, the refilling of some items was rather slow. For example, the milk for the coffee machine ran out and was not replenished promptly, and at times there was no cook available. The room itself was nice and spacious. One thing I particularly liked was the layout, with the washing area located near the entrance. The toilet unit also looked new. Unfortunately, the towels looked rather shabby and could use an upgrade. Complimentary bottled water was available upon request, which was a nice touch. One of the biggest downsides for me was the lack of a telephone in the room. All service requests have to be made through the app. I had to communicate with an AI chatbot, but the chatbot would often instruct me to go downstairs and confirm the request with the reception desk anyway. I found this rather confusing and wondered what the point of the AI system was if I still had to speak to a staff member in person. It seems the hotel is trying to adapt to AI and reduce the need for human staff, but the system does not seem to work effectively yet. In my experience, it actually added an extra step rather than making things easier. This was especially noticeable during check-out. There was only one front desk staff member, which was surprising. He was very patient and did his best to serve everyone, but the hotel really could have used more staff at that time. As a result, the line became quite long. Had I been informed during check-in that I could simply use the self-service machine to check out, I could have avoided the queue altogether. The location is in the CBC area, although finding the hotel felt a bit like navigating a labyrinth. It wasn't the easiest place to locate, especially for a first-time visitor. Overall, I would say you get what you pay for. For a one-night transit stay, the hotel was acceptable, especially with the free shuttle service and spacious room. However, the hotel could significantly improve its service by having more human staff available and making its AI-based system more practical and user-friendly."

"It was clean, well-maintained, and very comfortable. Really love the room! The bathroom was also clean and well taken care of. Will definitely stay here again when I’m in Jakarta"

"See for yourself how bad the room was. It's on par with a budget hotel in China. It was incredibly noisy outside, the bathroom smelled awful with a persistent sewer odor, and I wouldn't dare use the hotel's towels. The bed was only 0.9 meters wide, and the room was so small I couldn't even open my luggage. The only upside was the airport shuttle service, which departed every hour on the hour in the morning. We were forced to stay here due to a typhoon. This was hands down the worst hotel of our entire trip."

"This hotel is very comfortable, clean, and the service is friendly. The location is strategic, facilities are complete, and the check-in process was fast. The room was tidy, the bed was comfortable, and the atmosphere was quiet. I was very satisfied staying here and will definitely come back."