Hotels With WiFi in Worcestershire, United Kingdom

Although the location is conveniently located next to my office and they provide restaurant, bar, golf and spa services, the room maintenance is poorly lacking. In the bathroom, tiles regrouting are required, silicone joint replaced and radiator replaced. In the room, the window closure is not tight leaking warmth, the carpet is stained. Overall cleanliness is needed for the room price. Step up your game Abbey Hotel

We booked a room for an assistance dog and we're put on the second floor right beside the lift so was very noisy which upset the dog causing him to bark a lot . Also not ideal on 2nd floor with a disability taking the dog out for a wee every few hours . 😡

Bar, Restaurant and lounge areas were well maintained and decorated. Room was in drastic need for redecorating, rewiring and overall maintenance.

The front desk staff was very unprofessional, set two rooms, the room was not on the same floor, and it was far away. I changed the room card and couldn't open the room door. Send the courier to the daughter to change the school uniform, and place a good order on the courier website. The courier will pick it up the next day, because we have to participate in the activities at the school the next day, communicate with the front desk to put the school uniform at the front desk to help the courier, and the front desk is also full of promises, but the courier will pick it up at the front desk the next day. The front desk even told the courier that there was no... It was speechless, and I drove back to the hotel to pick up the courier and drove more than 20 kilometers to mail it out.

Great location for a hotel - closer to city centre with a nice walk across the river to get there. Convenient stop to visit family in my home-town. Over-all a good hotel, clean room and comfortable bed. We didn't come into contact with any staff or stay for breakfast as we were in late and out early, so we can't comment on those. We loved that the room had a bath - this was lovely! The only downside was the the taps seemed to have some mould inside the pipes... it didn't come out into the water but it did look pretty disgusting hanging there in the running water :/  Other than that, this hotel gave us everything we would expect from a quick stop over :) 

Like staying at South Crest, I always stay 2 nights while I'm on my business trip, lovely staff and welcoming, clean and good food.

The Hotel was ideally located to Rail Station, Shops & places of interest. Room was clean and well equipped. Breakfast was brilliant. Plenty of choice and freshly cooked. Hotel had Gym facilities, although I did not use them they were there. And most important it had Car Parking which is quite rare. Would certainly stay there again and recommend to others.

The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok

An amazing building with historical connections. The bathroom was good, with deep bath and good mains water pressure. But the bedroom needed serious update. No mains lighting in the bedroom or hallway, just plug in side lights by the bed and a standard lamp on old fashioned round pin plug in hall. I had to use a torch to move round the bedroom. The lift wasn't working, although the membet of staff managed some manoeuvre to get it working which I couldn't replicate. Restaurant was ok but the standard of a reasonable pub, not fine dining. Menu was a bit odd - steak and chips, fish and chips style or ”venison pudding” which was a huge stodgy pastry with over cooked dry meat inside. Breakfast buffet was very nice, but too dark in that room also. Six jams and marmalades in open jars with no way of knowing what they were, and no little dishes to put them in to take to your seat. Service at breakfast had to be sought out, no one in site. Breakfast bacon was inedible - cooked previously then reheated. Overall, it is a fascinating place but needs a big overall and review of what they are offering.

We have stayed here several times and fed back to managers about the poor state of the tables & chairs in the breakfast area. Although my feedback (with photos) was not acknowledged, on our last visit just before xmas, we noticed the badly stained and chipped tables had been replaced or refurbished, and the badly stained and dirty seating had been cleaned and/or replaced, so that it now feels comfortable to sit on them. So I'm pleased my feedback may have contributed to these much needed changes. However the window frames in our room were in a terrible state, covered in black mould and in desperate need of repair or replacement. Not a healthy presence to have anywhere. So hopefully this review will be seen by the right person/people and acted upon.