Posted on Jul 30, 2026|Standard Twin Room
Guest UserThe location is great, just a ten min walk from the beach, or a five min walk to get a ten min bus to Boscombe or Bournemouth (although these only go every half hour, seem to always be late and stop running by 6.30pm so plan carefully, or take a stress free taxi ride instead - just £6 to Boscombe).
The hotel is clean and tidy, but the reception staff I met were sullen and unhappy to help, the beds we had were awful (feel every spring, I padded it with two quilts to be able to sleep, luckily it was very hot so we didn’t need them) and unfortunately our window was broken so I couldn’t shut the noise of people entering/leaving the hotel directly below the window out. However, the man sent to try to fix the window was extremely polite and helpful, and respectful of my request to be really quiet and softly spoken around my autistic son who was trying to get to sleep. And he fixed the window.
Luckily we were only staying for one night, so despite the painful bed, I would come back for another cheap, brief stay.
Show more
Price per night fromS$ 49
Posted on May 16, 2026
Guest UserBooked 2 nights, fantastic friendly front of house staff. Manager was welcoming and knowledgeable on local dry cleaning and local parking.
Room was spacious and clean with a balcony upgrade overlooking the gardens and sea view.
Briefly saw the in-house entertainment and was being enjoyed by the people there. We snuck off to the lounge for a couple of drinks and a few bar games and was comfortable and peaceful.
Entertainment guide print out was a lovely touch.
Only criticism would be no plugs by the bed for chargers but charging across the room was no problem and maybe a menu for dining in the room but nit picking tbh.
Will be visiting again later in the year and will 100% look to book here again. I'd recommend
Show more
Price per night fromS$ 64
Posted on Oct 18, 2020
Guest User
I had the pleasure of staying here in October 2020. John and Christine did everything possible to keep us all safe from Covid but still maintained a house party atmosphere. The rooms may not be modern but they are spotlessly clean and the food was lovely and there was plenty of it. Our tutor was Sharon Hurst who was fun and inspiring and ensured everyone had a great time. I will definitely visit again
Show more
Price per night fromS$ 63
Posted on Mar 17, 2026|Standard Room
Guest UserClean room, ample space, bed was super comfy and great TV with many channels. Could hear next door’s TV slightly. Bathroom smelt like someone had been smoking in there for years, even showering and leaving the door open wouldn't help clear the smoky/musty smell. Felt like it was stuck to the walls. Otherwise, great stay! 15 min walk to town.
Show more
Price per night fromS$ 66
Posted on Aug 31, 2026|Family Room 3
Guest UserThe hotel is undergoing refurbishment. We had a family room which was beautifully decorated, the beds were comfortable. Breakfast was good. We used the pool which is quite dated and small for the size of hotel but a nice bonus. The staff were excellent, friendly and helpful. We will definitely will be back again.
The hotel has a lot of families staying there, would be nice to do a early evening disco/ something for the children to make use of the empty bar area
Show more
Price per night fromS$ 51
Posted on Jun 21, 2026
Anonymous UserGreat location with parking space, which is quite luxury in Bournemouth at this popular season. We were arranged a large room next to the road. However, the night club was so annoying in the evening. After complaining, the staff immediately changed a quieter room. The high ceiling in the guest room is a good selling point. However, the swimming pool is a bit tiny and close too early at 8:00.
Over all, it meets our expectations.
Show more
Price per night fromS$ 123
Posted on Jul 10, 2026
Guest UserRoom was ok, couldn’t fault it, there was an inroom kitchen with microwave, fridge freezer, sink, plates cups cutlery, for the price it’s actually decent value, breakfast available, it’s not Dubai, it’s bournemouth, not far off the beach like a 10 min walk. Room was very spacious, digital tv, ac works (very cold under the correct settings), car was parked right outside my room, smoking outside the room, it was actually a decent place to stay for £100,
if you want posh standard, go pay £300 for h!ltons. Bed was comfy as my misses had to drag me out for breakfast.
Pool was under construction so hopefully that gets sorted soon
Show more
Price per night fromS$ 57
Posted on May 21, 2024
8285SueH
Double sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
Show more
Price per night fromS$ 177
Posted on Jul 17, 2025
Guest User
I had a fantastic experience at this hotel. The location is perfect — close to everything I needed, with easy access to public transport and local attractions. The room was spotless, and the entire hotel was very well maintained, which made my stay feel even more comfortable.
What really stood out was the staff — everyone I encountered was incredibly friendly, welcoming, and helpful. They went out of their way to make sure I had everything I needed.
Highly recommend and would definitely stay again!
Show more
Price per night fromS$ 61
Posted on Jul 15, 2025
Guest User
This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom…
They then didn’t know how to use the card machine..
Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.
Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.
Show more
Price per night fromS$ 228