Hotels With WiFi in Bavaria, Germany

"While your hotel facilities are acceptable, the operational failures and hostile staff conduct during my recent stay were entirely unacceptable. My room was located excessively far from the lobby, which amplified a serious safety hazard: the in-room telephone was completely broken. When I discovered the television was also unusable (stating the room was ”not checked in”), housekeeping dismissed me, forcing me to walk all the way to reception just to report your own technical failures. Worse, I experienced an emergency when my phone died without a universal adapter. Instead of helping me during an urgent situation, your staff predatorily refused to assist unless I purchased an overpriced adapter from the hotel. To top it all off, the reception staff were cold and dismissive. Their complete lack of basic courtesy and welcoming demeanor went beyond poor customer service. it felt distinctly like racial bias. A broken room phone is a safety violation, but your staff’s total lack of empathy during an emergency is a failure of management. I expect a formal response regarding how you plan to address these room defects and the deeply problematic behavior of your front desk team. Die Ausstattung Ihres Hotels ist zwar akzeptabel, die betrieblichen Mängel und das Verhalten Ihres Personals während meines Aufenthalts waren jedoch absolut inakzeptabel. Mein Zimmer lag extrem weit von der Lobby entfernt, was ein erhebliches Sicherheitsrisiko verschärfte: Das Zimmertelefon war komplett defekt. Als ich feststellte, dass auch der Fernseher nicht funktionierte (Anzeige: „Zimmer nicht eingecheckt“), wurde ich vom Housekeeping abgewiesen. Ich wurde gezwungen, den gesamten Weg zur Rezeption zu laufen, nur um Ihre eigenen technischen Fehler zu melden. Noch schlimmer war, dass ich mich in einer Notsituation befand, als mein Handy-Akku leer war und ich keinen Universaladapter dabei hatte. Anstatt mir in dieser dringenden Lage zu helfen, weigerte sich Ihr Personal, mich zu unterstützen, und drängte mich stattdessen in räuberischer Absicht dazu, einen völlig überteuerten Adapter vom Hotel zu kaufen. Zu allem Überfluss war das Personal an der Rezeption kalt und abweisend. Der völlige Mangel an grundlegender Höflichkeit ging über schlechten Kundenservice hinaus – es fühlte sich eindeutig nach rassistischer Voreingenommenheit an. Ein defektes Zimmertelefon ist ein Sicherheitsverstoß, aber das völlige Fehlen von Empathie Ihres Personals in einer Notsituation ist ein Versagen des Managements. Ich erwarte eine formelle Rückmeldung darüber, wie Sie diese Mängel im Zimmer und das zutiefst problematische Verhalten Ihres Rezeptionsteams beheben wollen."

"Room was clean.. Big enough for a small family of 3. Cost effective. A bit out of the way if you're travelling with luggage but well connected by trains and buses. Definitely value for money"

"This hotel boasts an excellent location, right next to the city rail line. You can reach the city center or the main train station in about 10 minutes, making travel efficient and convenient. The front desk staff were professional and welcoming, with smooth communication, leaving a great first impression. The guest rooms are comfortably and tastefully furnished, fully equipped, and overall clean and bright. The bedding is soft, ensuring a good night's sleep, and thoughtful details like the reading lamp show a practical and considerate design. The breakfast truly stands out. It offers a well-balanced mix of hot and cold dishes, with a rich and diverse selection. There are basic options as well as choices to satisfy different tastes, providing a great start to the day. Overall, the experience was very satisfying. It's a high-quality hotel that combines convenience with comfort, well worth a return visit and highly recommended for travelers."

"Everything was great, this was the most satisfying hotel stay on my trip to Germany. The room was spacious, well-equipped, and very modern, with USB charging ports available. It was incredibly quiet, no noise at all, and the cleanliness was excellent. Breakfast was plentiful, and underground parking was convenient."

"The room is clean and matches the photos. It is on the smaller side (there were limited space for luggage) but it is perfect for solo travellers or students. The bathroom is bright and clean, but there are issues with the shower, though. The water temperature sometimes fluctuates wildly. The reception staff is friendly. It has been a good stay."

"Overall, everything was excellent. The bathroom, beds, and room were clean. Unfortunately, you could occasionally hear stomping from the rooms above, and the air conditioning sometimes made loud noises that woke us up. But honestly, that's nitpicking. We felt very comfortable during our stay and were able to relax well."

"An excellent hotel with a superb location! We took the Lufthansa Express bus from Terminal 2, which I highly recommend. It stops right at the hotel entrance, saving us the hassle of lugging luggage from the train station. Plus, the subway is right next door. The breakfast was very clean and tasty; although the variety wasn't extensive, it had most of the items you'd expect from a Western buffet. The front desk staff were also very warm and friendly. I was pleasantly surprised to find that the German guests weren't as aloof as I'd heard; everyone was quite friendly and helpful. At breakfast, when I had trouble lifting the lids for food, they kindly offered to help, which was lovely. The room was a bit small and lacked amenities like slippers, tissues, a kettle, toothpaste, and toothbrushes, so it's best to come prepared. However, there's a supermarket right next door, making it easy to buy any daily necessities."

"It's a pretty nice hotel. It's close to the central station and easy to get to. Compared to other cities, the reception is also friendly. However, the noise from the nearby rooms is quite loud, which can be quite stressful. Also, when I was taking a shower, the water got cold, and I thought I would freeze in the cold."

"Giving 5 stars because I can’t properly rate the hotel as I never had the chance to stay there. We booked 2 rooms but were stranded in Doha during transit due to the war and had to return to our country after 10 days. I emailed the hotel to explain the situation, but unfortunately our refund request was rejected. I hope the hotel can be more understanding in exceptional situations like this."

"It's a shame that the entrance to the car park is very narrow and unfortunately most of the hotel guests simply parked their cars in two spaces, so there was no parking space. The next complaint was that there were no slippers in the room. Terry cloth. Nowadays, all hotels in all categories have make-up remover cotton wool cosmetics, which were also missing."