Clean and neat. Close to the city center. If the were no road works, there should be a tram stop. But Basel is always under construction. Breakfast is full of options. Room was small but ok for the Swiss price range. Underground parking was very convenient since there are no other options around. Aircon was good enough.
The Ibis Budget Basel is located about 800 meters from the station but close to tram lines 10 & 11. So it's a simple journey to the hotel.
The staff were helpful, offering ideas, advising us on the Basel Card (free public transport and discounts on museum entry), providing us with an umbrella for the rain.
The rooms are comfortable but no coffee or tea making facilities.
There's not much to do immediately around the hotel but with tram access, you are only minutes from being in the heart of Basel.
The staff was exceptionally friendly and accommodating, and they were able to communicate in English, which was very helpful.
I would like to express my gratitude to Sina and the rest of the staff for their assistance in planning and organizing our last-minute travels.
The hotel provided a delicious breakfast with a variety of halal options.
We experienced a slightly uncomfortable night due to a malfunctioning air cooler, but the staff promptly provided us with fans to alleviate the situation.
Overall, it was a brilliant location, and I would stay again.
The facilities were clean,housekeeping were friendly and respectful,wi fi was very functional,Bartenders and receptionist were friendly and helpful,i wont forget Rufat and Melina for their kind gestures at the bar.😊
I made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
Basel was our final stop in Switzerland this year, a border city spanning only 24 square kilometers. Despite its border location, it's very developed and modern.
**Environment:**
Among hotels like Victoria, Mövenpick, Radisson, and Novotel, we chose this 3-star option. It's directly opposite the SBB train station, and the main bus terminal is just 100 meters from the lobby exit. Although it's a transport hub, the area is decent; there are a few homeless people around, but its convenience makes up for it.
**Facilities:**
There's no fitness center, but you can pay to use a partner facility. The lobby bar is alright, not too crowded, with a nice corner view of the street. Coffee runs between 6-7 Swiss francs. The room isn't huge, but it's fully functional, and the bathroom is quite spacious, which is great for travelers.
**Cleanliness:**
The common areas, like the lobby and hallways, are well-maintained, and the room was very tidy. You can definitely trust the cleanliness standards of Swiss hotels.
**Service:**
Check-in and check-out were both quick. Our room was ready well in advance, and luggage storage was straightforward. They provide a Basel Card, which offers free use of all city public transport and half-price entry to some museums. I didn't particularly notice any other services.
The reception staff are very helpful and forthcoming in providing prefessional services to guests. We enjoyed very much the nice breakfast of high quality in the cosy restaurant . The room was spacious and cleaned. The central location (close to bus/train stops) made it very easy to scenic spots . We made a very good choice of this hotel. The picture shows the dino outside the hotel which makes the environment relaxing.
Have stayed at this hotel a few times now and is ideal location for connections locally and train station, plus Bus to the Airport.
Hotel gives a free public transport tickets for the duration of the stay which is very handy.
The hotel's location is excellent, right opposite the train station and a public transport hub, making it very convenient to get anywhere. They also provide free transport passes, and bus route 50, which stops right outside, goes directly to the airport for free. The hotel also offers complimentary disposable slippers.
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KK/The hotel is located at a beautiful neighborhood and it is very convenient. On top of that, staffs are very helpful and friendly.
GGuest UserI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
GGuest UserThe location is bit far from the center but the surrounding environment is peaceful. Staffs are helpful and supportive. However, there is no usb charging port so bring Swiss charger!
HHappy visitorThe reception staff are very helpful and forthcoming in providing prefessional services to guests. We enjoyed very much the nice breakfast of high quality in the cosy restaurant . The room was spacious and cleaned. The central location (close to bus/train stops) made it very easy to scenic spots . We made a very good choice of this hotel. The picture shows the dino outside the hotel which makes the environment relaxing.
BBrianFirst stay at the Pullman Basel and would definitely stay there again should we visit Basel again. We travelled for the Basel Tattoo and the hotel is excellently positioned for this venue as well as nearby restaurants and shops. Only a 20 minute walk to the old town as well.
GGuest User**Wonderful Stay at Gaia Hotel Basel!**
We had an excellent stay at Gaia Hotel Basel. The hotel's commitment to sustainability was impressive and evident in every detail. Our room was comfortable, well-equipped, and beautifully designed, with thoughtful eco-friendly touches.
We loved the delicious breakfast with organic and locally sourced options, and the convenient location near the train station made exploring Basel easy. The staff were friendly, attentive, and always willing to help.
Gaia Hotel Basel perfectly combines comfort, sustainability, and great service. We highly recommend it and would happily stay again on our next visit to Basel!
GGuest UserThe staff was exceptionally friendly and accommodating, and they were able to communicate in English, which was very helpful.
I would like to express my gratitude to Sina and the rest of the staff for their assistance in planning and organizing our last-minute travels.
The hotel provided a delicious breakfast with a variety of halal options.
We experienced a slightly uncomfortable night due to a malfunctioning air cooler, but the staff promptly provided us with fans to alleviate the situation.
Overall, it was a brilliant location, and I would stay again.
GGuest UserThe Ibis Budget Basel is located about 800 meters from the station but close to tram lines 10 & 11. So it's a simple journey to the hotel.
The staff were helpful, offering ideas, advising us on the Basel Card (free public transport and discounts on museum entry), providing us with an umbrella for the rain.
The rooms are comfortable but no coffee or tea making facilities.
There's not much to do immediately around the hotel but with tram access, you are only minutes from being in the heart of Basel.
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