Posted on Apr 13, 2026
Aommy Wattana
Overall Impression: This hotel feels more like a mix between a business hotel and a serviced apartment. It is a great functional choice, especially for those who are driving and need a comfortable place to stay for a night or two while on the move.
Location & Accessibility 📍
Prime Spot: The hotel is located right on the main road, making it very easy to find.
The Crowd: During my stay, most guests seemed to be locals or people attending events like weddings and parties nearby.
Distance to City Center: It is about a 20-minute drive to downtown Brussels. However, be aware that there is currently a lot of road construction in the city, which can lead to heavy traffic.
The Service & Check-in 🔑
Reception: There is a front desk, but it is staffed by only one person with limited hours (usually until around 20:00).
Self Check-out: For check-out, it’s very convenient—you can simply drop your key card in the designated box and go.
Housekeeping: Cleaning staff operate during standard office hours, so they are not available around the clock.
Parking 🚗
On-site Parking: There is a large parking lot located at the back of the building.
Cost: It costs €16 per day. I recommend registering your car at the counter during check-in so you can drive in and out as many times as you like.
Food & Amenities 🍴
Meals: Please note that breakfast is not provided. There is a restaurant across the street, but its opening hours are inconsistent.
Shopping: There is a large supermarket within walking distance (located in the nearby alley), which is very handy.
In-Room Facilities: The room features a kitchenette with a microwave, perfect for preparing quick meals.
Who is this hotel for? ✅
Best for: Business travelers, people looking for a ”stopover” while driving between cities, or those who need a functional place for a short-term stay.
Not for: If you are looking for a luxury holiday vibe or a ”resort” experience, this might not be the right fit. It is designed for utility and convenience.
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Price per night fromPLN 204
Posted on Dec 30, 2025|Superior Room With Double Bed
Guest UserI have never had doubts about Novotel, having stayed at Novotel hotels in Antwerp, Singapore, and now Brussels. I usually have good experience with Novotel hence the hotel has been my choice. Normally, I always inform the hotel in advance if I will be checking in late by using the link provided by Trip.com, and I usually receive a prompt and professional response from Novotel hotels.
Unfortunately, my experience with Novotel Brussels Airport was disappointing. Despite sending emails to inform them about my late check-in—first via the *********** link and then directly to the hotel—I received no response at all. This is unusual, as on the same day I contacted two different hotels for upcoming stays, and the other hotel replied promptly. Only Novotel Brussels Airport did not respond.
There was also a booking issue where I was told that my two children were not included in the reservation, even though the booking was made through Trip.com’s automated system and full payment had already been completed. The receptionist told me they cant do anything since I came late. But I showed them my email via the trip.com link and they said that was not their email address. So Is the management or your staffs not doing a good homework professionally?
To make matters worse, I accidentally left my mobile phone at the hotel and only realized it half a day later. When I called the hotel, I was told to send an email. I emailed twice, yet I still have not received any reply. It is very frustrating when phone assistance is unhelpful and emails are simply ignored.
Overall, I felt unsupported and unsure where to seek help due to the lack of response and assistance. This experience does not meet the standards I have come to expect from Novotel. I sincerely hope Novotel Brussels Airport will improve its communication and customer service.
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Price per night fromPLN 324
Posted on Apr 24, 2026|King Room
Guest UserThis is a brand new property. The room was nice. We had dinner in the restaurant and the steak was pretty good! This hotel has growing pains. The hotel shuttle never came to pick us up at the airport despite making two calls to the hotel. They said it was due to road construction. BS, I had just driven a rental car from the hotel to the airport. I had to spend $20 on a 5km taxi ride. The next morning the shuttle left the hotel at 7:00 a.m. and was not going to make another run until 8:30 despite a schedule of running every half hour. Unacceptable. So for a very short stay, and that's what this hotel's purpose is, it did not meet our expectations at all. For a major hotel chain, this is well below expectations despite a nice room and a respectable restaurant.
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Price per night fromPLN 319
Posted on May 31, 2026
Guest User
I need to suggest that it would be good to serve ypur customers with a bottle of water in the room.
The hotel is a clean and tidy place to be. Good for a stop stay. Missing amentities have made my life bot easy though. The taxi got 35 euros from the airport to the hotel (6 km’s!!) try to use the shuttle.
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Price per night fromPLN 286
Posted on Jan 22, 2026|Penta Standard Room
Guest User
The hotel doesn’t look like much from the outside but inside it’s very nicely decorated and has a great atmosphere,
Staff is super helpful and friendly.
Overall an amazing hotel and I definitely recommend it for the price.
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Price per night fromPLN 236
Posted on Jul 28, 2025
Guest User
The hotel is great; it's comfortable and provides all the basic essentials for a stay. I stayed for one night, and it was perfect for resting up before continuing my trip.
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Price per night fromPLN 206
Posted on May 9, 2025
Guest User
The hotel is in a great location, the rooms are as expected, and it has its own garage. The breakfast was quite good. If you're driving, be sure to ask the hotel for directions within the city, as it's located in a no-car zone.
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Price per night fromPLN 385
Posted on Jun 13, 2026
Guest UserWhile the hotel facilities are a bit dated, they are very practical, catering more to business travelers with no excessive, ornate decorations. The original room design lacked enough power outlets, so they thoughtfully added more on one side of the bed, which I appreciate. The bed was not only the firmest I've experienced on this European trip, but the single bed was also quite wide. The bedside light switches were conveniently located and user-friendly. You can see the terminal right from the window, making it perfect for early morning flights.
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Price per night fromPLN 650
Posted on Apr 12, 2026
Guest User
The hotel looks good, but not luxurious. Very close to the train station and there is a grocery store just below the hotel.
The room has two narrow single beds, with a shower room and a separate wc. No refrige. The room is cozy and small, but was fine for one person.
I heard some sounds from the trains, but was not loud.
Overall, it was a good value for money!
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Price per night fromPLN 213
Posted on Mar 24, 2026|Twin Studio
Guest UserThe room is very spacious and has a kitchen, which is quite nice. The hairdryer works great, with strong airflow! You can have breakfast at the Holiday Inn across the street.
There's a free shuttle bus from the airport, but the departure times aren't very accurate. We queued at 6:30 PM for the 6:50 PM bus, but it still hadn't arrived by 7:10 PM, so we ended up taking an Uber. On the way back to the hotel, we actually ran into the shuttle bus that was supposed to take us there earlier... There's also a free shuttle bus to the airport, and its departure times are more or less on schedule.
PS: For travelers departing from Brussels Airport, make sure to arrive at the airport three hours in advance, otherwise, you'll be queuing for a very long time and might miss your flight.
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Price per night fromPLN 253