We stayed for 3 nights and the place was very clean. They cleaned our room everyday, which was nice. The location is great, just a short walk to Faiza Restaurant and Globus Supermarket.
The staff were friendly, always smiling, and very accommodating. They even let us rest in the lobby and stored our luggage when we arrived early before check-in time.
Amenities are a bit limited though there’s a small café but no gym or sauna. Breakfast is basic and almost the same every day, but it’s fine for a quick start to the day.
Overall, it’s a nice and comfortable hotel. Good location, clean rooms, and helpful staff. Would definitely stay again.
A very good luxury hotel in Kyrgyzstan, with a high cost-effectiveness. My friend and I booked a suite and a king-size bed room.
The most important thing is that it doesn't matter if you don't know the language, the check-in is smooth.
This room faces the sun, and the foot of the snow-capped mountains is at the bottom of the curtains, which is absolutely beautiful.
Apart from the scenery, the bedding is very standard, and the overall stay experience is very good.
Breakfast is 7.00-10.00, and I had a big plate of chicken for breakfast, which was touching 😹
The hotel facilities are also good. The cafe on the first floor is very suitable for afternoon tea and the Korean restaurant on the top floor is more suitable for dating. The facilities are very comfortable and the tone is very suitable.
Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.
Lavitor hotel has free bikes, garden, a terrace and restaurant in Bishkek. The property provides a ski pass sales point and ski storage space, as well as a bar and barbecue facilities. The property has free shuttle service, room service and currency exchange for guests.
Free WiFi is accessible to all guests, while certain rooms come with a balcony.
Guests at the hotel can enjoy a continental or a vegetarian breakfast.
The area is popular for skiing and cycling, and car rental is available at Lavitor hotel.
Ironing facilities, free private parking and a business center are available, as well as a 24-hour front desk.
Manas International Airport is 14 miles from the property.
This newly opened Chinese hotel is clean and hygienic, with excellent service. The front desk has Chinese speakers and an interpreter, and the breakfast is generous. When you need a taxi, you can call the front desk. When you need a taxi back home, you can call the hotel. It's very convenient.
For this business trip and vacation in Kyrgyzstan, I chose the Kyrgyz Star Hotel, and I must say it was an absolutely wise decision; the entire stay was perfect.
**Excellent Location:** The hotel's location is incredibly convenient. Whether going to Ala-Too Square in the city center or to major business districts, transportation is very easy. There are also good restaurants and supermarkets nearby, making shopping and daily life very convenient.
**Comfortable and Clean Rooms:** We stayed in a twin room, which was more spacious and bright than I expected. The bedding was very comfortable, and I slept soundly all night. Most importantly, the room was spotless, the bathroom facilities were clean and modern, and the hot water supply was stable and plentiful—crucial for a weary traveler.
**Impeccable Service:** This is the hotel's most commendable aspect! From the front desk to the restaurant to room service, every staff member was smiling and incredibly attentive. The front desk staff are fluent in Chinese, Russian, and English, making communication seamless. They responded quickly and resolved any minor issues we encountered, making us feel very reassured.
Not a bad hotel, comfortable and spacious rooms, the room has everything you need. Some rooms have been cosmetically renovated. The number of rooms is small. We didn't take breakfast, so I can't say anything. There are a lot of places near the hotel where you can eat tasty and varied food. WiFi is very weak...
Value for money👌
Hotel was clean, service was great. It was good that there was a 24hr cafe, unfortunately the pilaf that we had ordered wasnt cooked well, the rice was not well cooked.
The room is small, and it was still small after upgrading for an additional fee. The front desk was very helpful, and it was convenient to go out. The downstairs is connected to the mall. The SPA environment is poor, the SPA service attitude is not good, and the quality of the massage oil is not good. Because of the poor service attitude and the poor massage oil, I didn't expect it and didn't want to spend money to suffer. The Japanese dining environment is good, mainly because we booked a tatami seat, and the rigid consumption is about 450 US dollars. The three of us ate for one night and only ate about 300 US dollars. No matter what, we couldn't afford 450 US dollars. As a result, when paying the bill, we had to pay 450 US dollars, and then we were allowed to take it away. This is the first time I have encountered such a ”hard” management method of an international five-star hotel. It's just one seat, and the business is average. There are not many people. We didn't sit in that seat, so it was probably empty.
Great
219 reviews
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AAnonymous Userthe stay was great in this hotel. Very clean, quiet and pleasant room. The food was very good. In addition, the incredibly nice and helpful Mrs. Aidana at the reception, whom I greet very warmly and thanks for all!
GGuest UserОтдыхаем здесь уже не первый раз, руководство отеля молодцы уровень сервиса и качество отеля повышают и делают наш отдых приятным) видно что отель не стоит на месте а развивается. Номера чистые, полотенца, халаты, тапочки все необходимое в номере есть. Термальные источники, хамам, сауна, русская парная на дровах, холодная купель и большой бассейн все необходимое для отличного отдыха присутствует. Оборудовали сил зону с баром теперь можно заказывать еду и напитки не отходя от бассейна. Вообщем есть все для комфортного отдыха.
LludwigvmellyDecided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.
DDaniel SoonFriendly staff. Check-in/out process was efficient and fast. Room/breakfast was basic but great value for the amount paid. Not exactly in the prime sight-seeing area but that is offset by their relatively affordable local ride hailing service and the walkable distance to multiple dining options and convenience stores.
SShierocksThis hotel is newly built near Osh Bazaar. The staff Rustam, Risbek, Amantof (forgive me, im not sure of the spelling of their names) assisted us very well during our 5 nights stay. All of their staff can speak English. The rooms are big, they also have lifts which is convenient for guests with heavy luggage. They have own parking too. Their breakfast is good.
Thankful that we have stayed here in this hotel.
__M1385979****The room is small, and it was still small after upgrading for an additional fee. The front desk was very helpful, and it was convenient to go out. The downstairs is connected to the mall. The SPA environment is poor, the SPA service attitude is not good, and the quality of the massage oil is not good. Because of the poor service attitude and the poor massage oil, I didn't expect it and didn't want to spend money to suffer. The Japanese dining environment is good, mainly because we booked a tatami seat, and the rigid consumption is about 450 US dollars. The three of us ate for one night and only ate about 300 US dollars. No matter what, we couldn't afford 450 US dollars. As a result, when paying the bill, we had to pay 450 US dollars, and then we were allowed to take it away. This is the first time I have encountered such a ”hard” management method of an international five-star hotel. It's just one seat, and the business is average. There are not many people. We didn't sit in that seat, so it was probably empty.
GGuest UserIf you are a solo traveller in Kyrgyzstan apple hostel is the place to find your horse trek and hiking companions. They organise great activities and have a great location.
GGuest UserWe stayed for 3 nights and the place was very clean. They cleaned our room everyday, which was nice. The location is great, just a short walk to Faiza Restaurant and Globus Supermarket.
The staff were friendly, always smiling, and very accommodating. They even let us rest in the lobby and stored our luggage when we arrived early before check-in time.
Amenities are a bit limited though there’s a small café but no gym or sauna. Breakfast is basic and almost the same every day, but it’s fine for a quick start to the day.
Overall, it’s a nice and comfortable hotel. Good location, clean rooms, and helpful staff. Would definitely stay again.
AAnonymous UserThis hotel is located near the center of Biscay. It is quite convenient to travel. You need a car to travel easily. But surprisingly, there is no parking. Breakfast is okay. The room size is okay. But the room I got smelled a bit of cigarette smoke. Overall, it is good. But I think the price is high compared to what you get. So-so.
3320053****This newly opened Chinese hotel is clean and hygienic, with excellent service. The front desk has Chinese speakers and an interpreter, and the breakfast is generous. When you need a taxi, you can call the front desk. When you need a taxi back home, you can call the hotel. It's very convenient.
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