We stayed for 3 nights and the place was very clean. They cleaned our room everyday, which was nice. The location is great, just a short walk to Faiza Restaurant and Globus Supermarket.
The staff were friendly, always smiling, and very accommodating. They even let us rest in the lobby and stored our luggage when we arrived early before check-in time.
Amenities are a bit limited though there’s a small café but no gym or sauna. Breakfast is basic and almost the same every day, but it’s fine for a quick start to the day.
Overall, it’s a nice and comfortable hotel. Good location, clean rooms, and helpful staff. Would definitely stay again.
The room was very nice, and the breakfast was plentiful and catered to Chinese tastes.
The service was also very good, and they upgraded my room.
The location is conveniently situated between the new and old areas, making it easy to get to both.
We chose this hotel for its breakfast and the on-site bar-restaurant. What we got was a pretty old hotel. The bar wasn't open, and it was hard to find decent places to eat nearby. Breakfast was brought to the room, and we had to choose our meal and coffee type from a menu daily. However, they consistently forgot the coffee, so we had to remind them every day and wait 10-15 minutes after the rest of breakfast arrived. Out of 4 days, breakfast was only delivered 3 times; one day, they simply said the chef hadn't shown up. They promised a refund for one day's breakfast, but it never came. The room was very cold in December; the air conditioning was old and noisy. The shower drain was clogged, and by the second day, there was a sewage smell. On the plus side, the linens were clean, towels fresh, and slippers were provided. They offered to move us to an ”upgraded” room, which we checked out – it was indeed spacious, looked newer, and was more pleasant. However, the next morning, we were told that room wasn't available and were given a different one, which wasn't much better than our original room. Overall, everything felt disorganized and chaotic. Communication on WhatsApp was very polite, though. Getting to the city center is a long journey, and you spend a lot of time in traffic if you take a taxi. We haven't stayed at other hotels in the city, so we have nothing to compare it to. This hotel might be okay for a couple of days. All in all, not terrible, but there's definitely room for improvement.
Pros:
- Good location close to the city center.
- Quite modern architecture and interior.
- Not bad breakfast.
Cons:
- Our rooms were not ready when we arrived around 18:00. At our request, we received welcome drinks as compensation.
- Although we asked for two rooms on the side of the hotel opposite the road, one of our rooms still faced the road.
- Even with the windows closed, the road could be heard at night (7th floor). This worsened our sleep.
- Two types of pillows. One of the pillows was really uncomfortable.
- The air conditioners in both rooms did not work, the remote displays showed an error.
- Quite weak water pressure in the showers.
- The girl at the reception could not give us any documents when we checked out.
As a result, the hotel, in our opinion, does not correspond to the level of 5 stars. Its level is 4 stars.
convenient downtown location, yet quite quiet; fast check-in check out; 3+ stars facilities; some of the sockets are of UK standard which could be helpful for certain people; central heating is a bit too hot, need to open the window from time to time; bed sheets aren’t changed every 3 days as supposed and the floor could be washed better; gym is the way too small, apart from that all good, breakfast is satisfactory
Hotel was clean, service was great. It was good that there was a 24hr cafe, unfortunately the pilaf that we had ordered wasnt cooked well, the rice was not well cooked.
A fantastic stay! I chose the LuckyStar Hotel in Bishkek this time, and the location was incredibly convenient!
The hotel is situated in the city center, making it easy to reach major attractions. National landmarks like Ala-Too Square and the National History Museum are within walking distance, offering a vibrant city atmosphere. For those wanting to experience local life, the famous Osh Market is nearby, where you can buy fresh fruit and unique handicrafts. If you're interested in architecture and religious culture, the St. Nicholas Orthodox Church is also close by, quiet and beautiful.
Whether you're exploring the city by taxi, on foot, or using public transportation, this is the perfect starting point. It's an excellent value for both business and leisure travelers. Highly recommended! 👍
The hotel is clean. Reception can speak English and little bit Mandarin, which is very impressive. The gym room is big and have nice swimming pool. Breakfast choice is enough with fresh fruits
The room is clean and hygienic, mountain view room, beautiful scenery, the room price is a little expensive, there is a horse and chicken at your own expense, free swimming pool, swimming trunks are required
Very Good
44 reviews
8.9/10
Price from
KRW 107,428
per night
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9.3/10
Great
AALON007The best hotel experience in Bishkek so far.
The customer service staff is very enthusiastic, polite and thoughtful, from the reception to the front desk to the restaurant service staff, I give a thumbs up.
The breakfast is rich and varied.
The hotel facilities are very good, clean and hygienic, the environment is good and quiet.
There is a mall downstairs, which is very convenient for shopping and traveling.
I will come again next time.
Kkarapuzconvenient downtown location, yet quite quiet; fast check-in check out; 3+ stars facilities; some of the sockets are of UK standard which could be helpful for certain people; central heating is a bit too hot, need to open the window from time to time; bed sheets aren’t changed every 3 days as supposed and the floor could be washed better; gym is the way too small, apart from that all good, breakfast is satisfactory
GGuest UserLocation is good, it's close to the center of the city. Hotel is clean and fresh. All works smoothly. Single minor problem was solved in minutes.
The only downside is breakfast: the assortment is moderate and dining room is pretty small, you may not find free place.
GGuest UserОтдыхаем здесь уже не первый раз, руководство отеля молодцы уровень сервиса и качество отеля повышают и делают наш отдых приятным) видно что отель не стоит на месте а развивается. Номера чистые, полотенца, халаты, тапочки все необходимое в номере есть. Термальные источники, хамам, сауна, русская парная на дровах, холодная купель и большой бассейн все необходимое для отличного отдыха присутствует. Оборудовали сил зону с баром теперь можно заказывать еду и напитки не отходя от бассейна. Вообщем есть все для комфортного отдыха.
GGuest UserPros:
- Good location close to the city center.
- Quite modern architecture and interior.
- Not bad breakfast.
Cons:
- Our rooms were not ready when we arrived around 18:00. At our request, we received welcome drinks as compensation.
- Although we asked for two rooms on the side of the hotel opposite the road, one of our rooms still faced the road.
- Even with the windows closed, the road could be heard at night (7th floor). This worsened our sleep.
- Two types of pillows. One of the pillows was really uncomfortable.
- The air conditioners in both rooms did not work, the remote displays showed an error.
- Quite weak water pressure in the showers.
- The girl at the reception could not give us any documents when we checked out.
As a result, the hotel, in our opinion, does not correspond to the level of 5 stars. Its level is 4 stars.
DDavid_Zhu01The hotel is in a good location with good amenities nearby. It's a newly renovated hotel, but the overnight stay was particularly poor. I often heard noises and was often woken up. The breakfast was so-so, but worth the price.
GGuest UserCheck in/out was smooth with no problems. There was a breakfast but I didn’t try it due to eating late previous nights. Wifi is good and strong. Good shower but water pressure drops significantly in the morning as all the guests are using the bathroom - outwith those times it is great.
Room was clean and comfortable. Kettle/tea/coffee provided. There is a mini market(Magazine) 2mins away across the street for water, drinks, smacks etc I had a car so I was using parking. It’s a small space for only a handful of vehicles but I had no problem parking there. I would book again next time I am in Bishkek. Yandex Taxi are incredibly cheap to use so it is no big deal about the location.
A slight smell from the toilet now and again was the only minus and I had to really think about that.
GGuest UserLovely quiet hotel/hostel with clean rooms. I stayed in a dorm with 4 beds. The bed have lights and curtains and inside the room are lockers, a fridge, microwave, electric kettle and a table. Opposite the room was a bathroom and toilet and throughout the building are filtered water tap points and even on the kitchen there's a tap with filtered water so you can wash your fruit and vegetables with filtered water if you want.
The only thing I missed was hooks in the room to hang the towel and a small shelf next to the bed for my phone and such.
You have to take off your shoes to enter the hotel and you can use these singel use hotel slippers which are thrown away when you leave. This creates loads of unnecessary rubbish which is a shame.
GGuest UserWe stayed for 3 nights and the place was very clean. They cleaned our room everyday, which was nice. The location is great, just a short walk to Faiza Restaurant and Globus Supermarket.
The staff were friendly, always smiling, and very accommodating. They even let us rest in the lobby and stored our luggage when we arrived early before check-in time.
Amenities are a bit limited though there’s a small café but no gym or sauna. Breakfast is basic and almost the same every day, but it’s fine for a quick start to the day.
Overall, it’s a nice and comfortable hotel. Good location, clean rooms, and helpful staff. Would definitely stay again.
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