Posted on Apr 13, 2026
Guest User
The value for money isn't great, as the price is a bit high. It's an older building, but it's considered one of the best in Bishkek. Being in the same building as a mall is pretty convenient.
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Price per night fromCAD 283
Posted on Sep 8, 2026|Standard Twin Room
Slava_144When I arrived at night, I received self-check-in instructions. The room had comfortable beds. There's a coffee machine available for common use. It's a convenient 10-minute taxi ride to the city center. Walking takes a bit longer, about 20 minutes, but it's generally fine. The philharmonic is also nearby. The room was clean, and the bed linen was good! I liked everything, I recommend this hotel.
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Price per night fromCAD 41
Posted on Apr 6, 2026|Superior Twin Room|2 Beds, Each 1.35m Wide+Private Bathroom
Sarah H.Best hotel we have stayed in throughout our trip across Central Asia. The location is central, close to everything, there are several supermarkets in the neighbourhood. When the sky is clear, you can even see the mountains from your room, it’s beautiful. Everything was great and the people who work here are so nice and helpful. Regarding the laundry however, we appreciate the fact that it is free and that they have someone doing it for us, but we would have preferred a self-service laundry where we can do it ourselves as they didn’t even fold or dry our clothes, they just dumped them in a bag, all wet and crumpled. We were told that the dryer was not working but they could’ve just hung the clothes on something and waited a couple hours for them to dry before returning them.
Also, we were told that the phone does not work yet in the room as the hotel is still new and that we could contact them via WeChat, unfortuantely we couldn’t download WeChat with our international phone numbers so we had to go downstairs every time we needed something. That being said, they were super helpful every time we needed anything. They even had a translator and a lovely man dressed as a military who kept welcoming us with a big smile and helped us whenever he was there.
We also liked the Chinese breakfast, it was hearty, diverse and comforting. They have all the amenities you could need, the room is clean and spacious with the comfiest beds and high quality sheets, slippers, bathrobes; the bathroom is spacious, cozy and practical and more importantly clean. There is also a bidet. They provide water, fruits, free laundry and whatever you need. You can use the microwave in the basement to heat your food and there's always tea, coffee and water. They also brought a mini fridge to the room after I left a comment about it, this was such a nice and thoughtful gesture, thank you! I have extended our stay several times as we needed to rest and I don't regret my decision.
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Price per night fromCAD 101
Posted on Feb 19, 2026
Guest User
The worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated.
At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest?
This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures.
What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again.
As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes
And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them.
Be careful, what happened to me might be happen to you as well.
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Price per night fromCAD 135
Posted on Jun 23, 2026
сумбылеNot worth the money! It's incredibly noisy. The nearby grocery stores and eateries operate all night, so you're constantly bothered by the noise.
The hot water only ran for a short while before completely stopping. We wanted to shower, but there was no hot water. They didn't even provide shampoo or body wash!
Overall, the conditions were very poor. Only the breakfast was satisfactory. I'd say it's not worth the price.
We stayed here for just one day and then moved to another hotel.
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Price per night fromCAD 92
Posted on Nov 12, 2025|Standard Double Room
Guest UserThe hotel is relatively close to the city center, offering a quiet escape in a bustling area. The surrounding environment is also good. The only drawback was that the hotel was renovating its restaurant during my stay, so breakfast had to be eaten at a designated location outside, which was a bit inconvenient.
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Price per night fromCAD 101
Posted on May 25, 2026|Standard Twin Room
Junior OmpusungguI had a wonderful experience staying at Urban Hotel Bishkek. The location is incredibly strategic, right in the center of Bishkek, making it very convenient to get around the city. The rooms are highly comfortable and cozy, offering great value for money with their affordable rates.
A big highlight for me was the breakfast. The menu is quite varied and provides the perfect, hearty fuel needed for a full day of physical activities.
Special thanks to the receptionist, Абина! She was immensely helpful, welcoming, and attentive throughout my stay. It was truly a pleasure meeting and chatting with her. I highly recommend this hotel to anyone visiting Bishkek!
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Price per night fromCAD 72
Posted on Jun 12, 2026|Standard Double Room
KhuloodAljaberiDisappointing stay, Poor service, unhygienic buffet, and hidden charges!
This hotel is just okay for 2 nights max, the location is good.
However, the overall experience was very frustrating. The breakfast was poor the buffet area had an unpleasant smell. Even worse, the food was unhygienic; I literally found a hair among the nuts! Personally, I couldn’t find any options that suited me.The service was extremely poor and unprofessional.
The lights in my room were broken, I informed the staff, but they never fixed them. They are completely uncooperative and lack any polite manner of communication.
To make matters worse, at checkout, they blindsided me with an extra charge just because there was some lipstick stain on the blanket! What is the purpose of housekeeping if guests are penalized for accidental stains? Isn't cleaning exactly what they are paid to do?They should be transparent about their policies instead of exploiting customers with sudden, hidden fees.
This hotel is incredibly greedy and values making money over customer satisfaction.
I absolutely don’t recommend this place.
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Price per night fromCAD 73
Posted on Jun 8, 2025
Paopaodewo
The hotel next to the Sofitel Hotel is OK for business trips, convenient travel, after all, the country is so big, there are dining inside. The breakfast was full, stayed twice, the hotel was tight, booked in advance, and the road was built at the door last time.
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Price per night fromCAD 129
Posted on Jul 24, 2025
Guest User
Отдыхаем здесь уже не первый раз, руководство отеля молодцы уровень сервиса и качество отеля повышают и делают наш отдых приятным) видно что отель не стоит на месте а развивается. Номера чистые, полотенца, халаты, тапочки все необходимое в номере есть. Термальные источники, хамам, сауна, русская парная на дровах, холодная купель и большой бассейн все необходимое для отличного отдыха присутствует. Оборудовали сил зону с баром теперь можно заказывать еду и напитки не отходя от бассейна. Вообщем есть все для комфортного отдыха.
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Price per night fromCAD 139