Location-wise, it's right next to Ghent City Hall, super central! Most of Ghent's attractions are within a 10-minute walk, and there are plenty of supermarkets and restaurants nearby, like Carrefour and McDonald's. However, because it's so central, it can get a bit noisy; you can still hear people on the street late into the night.
Service: The front desk staff were all very friendly and enthusiastic, and there's complimentary water.
Facilities: It's an older hotel, which is fine, but the TV isn't a smart TV so you can't cast to it. The air conditioning didn't seem to heat up enough, even when set to the maximum fan speed and highest temperature. On the upside, the room itself is very spacious.
Cleanliness: It was very clean.
Overall, for a few hundred yuan, staying in a chain hotel like this offers good value for money.
Centrally located hotel right in front of the Cathedral, efficient staff, and quiet rooms. The bathroom was spacious with all amenities. For us, the bed and pillows were a bit too soft for a 3-night stay, and there was no mini-fridge for water or groceries, nor a kettle.
The hotel is clean and tidy, with a great location close to the train station, just a few minutes' walk away. They offer complimentary self-service filtered water, a coffee machine, and tea bags. My only complaint is the hairdryer; it overheats after about twenty seconds of use, and you have to wait a long time before you can use it again.
First of all, I really appreciate the amazing service and kindness.
It was my solo trip for pleasure, and NH collection ghent was the best choice. Here are some reasons:
1. Employees are so kind and helpful.
They even told me about some good souvenir options and festival information.
2. All the things are ready.
Anything you need? They just give you the right thing. (For instance, shaver)
3. Room is very spacious and clean.
I'm not sure it is new, but it feels like new.
Four. Fine room cleaning service
5. Great facilities: They have restaurant & gym & even bar.
Thank you for everything, I truly had a good time there.
The basic service was okay. I booked a triple room, but upon entering, I discovered it only had a double bed. It turned out the sofa bed had to be moved out and adjusted by the guest, whereas at other hotels, it was already set up before check-in. The hotel doesn't clean the rooms daily, so guests have to go to the front desk to get any supplies they need in the bathroom. However, these details weren't communicated to guests at check-in.
I had a fantastic stay! The hotel was spotlessly clean overall, and my room was meticulously serviced, making the environment impeccable. The soundproofing in the room was excellent, ensuring a quiet and comfortable atmosphere perfect for a good night's sleep. The location is superb, offering great convenience for getting around. There are also plenty of dining options nearby, making meals incredibly easy. The hotel's facilities are comprehensive, covering all daily necessities. Overall, it offers great value for money, and my experience was exceptional. I'll definitely choose to stay here again on my next trip.
This place is great, very quiet. There's a small bus terminal right outside (many bus routes start there). The bar downstairs looks lively, but the residential area is completely undisturbed. You have to walk down a corridor to get to the rooms, and the corridor door requires a key card to enter, so there's no need to worry about bar patrons accidentally wandering into the residential area (it's very safe).
The hotel itself is also clean. Although there's a construction site nearby, I didn't see any construction happening, and I couldn't even hear any street noise (which I was quite happy about).
It's perfect for anyone arriving in Ghent by Flixbus, as it's less than a 10-minute walk (about 600 meters) from the Flixbus stop.
When you stay at Castanea in Merelbeke, you'll be next to a golf course, within a 15-minute walk of Rodeland Bicycle Trail 1 and The Cottage. This golf castle is 2.6 mi (4.3 km) from Ghelamco Arena and 3.6 mi (5.8 km) from Ghent University Hospital.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff and a library. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
I booked a 3-night stay at the Ghent Marriott through Ctrip, checking in from May 11th to May 14th local time. My actual experience was really great. The hotel's design is quite cozy, and the lobby lounge has a high ceiling, making it feel airy and grand. I especially want to mention that when I checked in on the afternoon of May 11th, a bearded gentleman at the front desk warmly welcomed me and helped me with my luggage to my room. That evening, after having a drink at the lobby lounge, I accidentally left my credit card behind. He personally brought it to my room. I hadn't even realized I'd forgotten it, so I was really surprised 😲 and delighted that he remembered my room number. On May 14th (Thursday), my check-out day, I had a flight to catch, but breakfast on that holiday started at 7 AM. When the front desk found out, they helped me coordinate with the restaurant to have an early breakfast. I think both of these small details were really touching. I left a thank-you note and a tip for the bearded gentleman at the front desk since our shifts didn't overlap. The service was excellent, highly recommended!
Hotel Carlton in Ghent offers a warm welcome, spacious rooms, and excellent cleanliness. The staff are genuinely helpful, breakfast is generous, and transport links are convenient. It’s quiet yet close to the historic center, making it a comfortable, great-value base for exploring the city for leisure travelers and short stays.
Very Good
50 reviews
8.9/10
Price from
KRW 163,391
per night
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8.2/10
Very Good
CCancer1998Generally the cleanliness of lobby floor public areas and room were above average 👍🏻👍🏻
Need to be careful when driving into that expo , ikea and the hotel zone as they located along with each others and shared the same directory board which the indicator bit small you might miss the hotel car park entrance
The front staff he is super friendly and helpful 👍🏻👍🏻👍🏻
I would say the amenities is worth for the price 👍🏻👍🏻👍🏻
HHuanqiuyuzhoulvxingjiaThis hotel was the most impressive one on my trip through the Netherlands, Germany, France, Luxembourg, and Belgium. It's located right in the heart of Ghent's scenic riverfront, a World Heritage site, one of Europe's top ten design hotels, and on the list of the world's top 100 hotels! Staying here, it truly lives up to its reputation. It's incredibly well-designed, opulent, a genuine antique with a strong sense of culture and history. The classic Baroque style is evident, and the furniture and decor are all traditional European. It exudes the luxurious feel of an ancient European palace! The breakfast was also excellent, especially the breakfast restaurant, which has fantastic views!
GGuest UserThe boss didn't understand English, it was difficult to communicate, and he charged arbitrarily. He changed my double room to a double bed. The location is next to the tram, there is a tram at about 5:00 in the morning, it is very noisy, I can’t sleep
DDr. ErikExcellent stay, friendly staff, this hotel offers a minimalistic lean style genre Moxy and CitizenM. I stayed here last year and found the price-quality ratio excellent. My total stay now was 9 days.
The bar and restaurant are excellent, and the breakfast satisfactory for a European hotel (I live in Asia where you’d expect several warm meals, noodles and rice for breakfast!)
However, I extended my stay by a couple of days, and I don’t find that they handled this edge case too well. First a hotel staff member knocked on my door and asked why I hadn’t checked out. I explained the situation and all seemed fine. But later that day housekeeping staff barged into my room several times unannounced , seemingly unaware the room was still occupied (why is there no button with a don’t disturb sign? Or even an old school door hanger?). So please JAM, you need to improve your processes better.
GGuest UserThe basic service was okay. I booked a triple room, but upon entering, I discovered it only had a double bed. It turned out the sofa bed had to be moved out and adjusted by the guest, whereas at other hotels, it was already set up before check-in. The hotel doesn't clean the rooms daily, so guests have to go to the front desk to get any supplies they need in the bathroom. However, these details weren't communicated to guests at check-in.
LLonely ExplorerHotel Carlton in Ghent offers a warm welcome, spacious rooms, and excellent cleanliness. The staff are genuinely helpful, breakfast is generous, and transport links are convenient. It’s quiet yet close to the historic center, making it a comfortable, great-value base for exploring the city for leisure travelers and short stays.
KKyadenGreat location with everything within walking distance.
The room was clean and comfortable.
Breakfast was excellent, with a wide variety of options.
Service was outstanding. As we had to check out at 4am on our last day, we informed the hotel that we wouldn’t be able to enjoy the breakfast. The team kindly prepared a takeaway food bag for us, which was a very thoughtful gesture.
GGuest UserI had a wonderful stay at this hotel. The room was very clean, well-organized, and extremely comfortable. I was impressed by the attention to detail and the overall freshness of the space. The location is excellent—convenient, accessible, and close to everything I needed, which made getting around the city very easy. The front desk staff were also incredibly friendly, professional, and helpful, making the entire stay even more pleasant. I would definitely stay here again and highly recommend it to anyone looking for a great place to stay.
TTravel WWThis hotel has nothing but the front desk. The room is not on the same floor as the front desk. In addition to the excellent location, there is no other recommended price is too low. I don't know how this is listed. Four stars.
GGiles LawrenceThe room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.
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