Posted on Aug 5, 2024
Jay Rh.The hotel was more conveniently located for public transportation (trolleybus) to Salzburg city center than I had expected. Many lines pass right in front of the hotel, and there is a large shopping mall and supermarket next door, where we could easily purchase groceries during our stay.
Despite the hotel being very busy and crowded with guests, the staff at the reception desk and the breakfast restaurant were all friendly and attentive.
The view from the hotel lobby was also very nice.
One neutral point is that the hotel's entrance sign on Sterneckstrasse could be improved. We spent about two minutes walking around the building trying to find the entrance. Perhaps you could consider adding more signage or a clearer indication of where the entrance is?
Unfortunately, I encountered some issues that overshadowed these positive aspects.
Having had a very satisfying experience at a BW hotel in Bologna, Italy (which I hadn’t expected much from since it was just a one-night stay during a road trip, but everything from the breakfast to the bed and interior was fantastic), I had high expectations for this BW Plus hotel as well. Since I visited during a busy tourist season, I didn’t expect an early check-in and everything seemed fine until I entered the room in the evening.
First, I found what appeared to be traces of a previous guest in the toilet—yes, a small spot of something brown. It was tiny, less than a quarter the size of a fingernail, but it was still noticeable. I have poor eyesight and often get scolded by my wife for not noticing things like this.
I also noticed similar dried brown stains on the bathroom floor, which I assumed were the same thing.
The showerhead had limescale and mold, which didn’t leave a good impression. These are issues that could be easily resolved with a bit of bleach, and I thought it would be nice if the housekeeping staff paid more attention to such details.
The most disappointing thing was the pillow filling, which I’ll simply attach a photo of here.
Many guests, especially those from Asia, praised the breakfast highly in Google reviews, so I had some expectations. However, having stayed at many hotels in Europe, I didn’t find it particularly special. In terms of taste, I would rate it around 70-80 out of 100.
(To be specific, I would compare it to breakfast at other four-star hotels like the Grand Hotel International Prague or the Holiday Inn City in Düsseldorf)
In conclusion, despite these issues, I still want to give the hotel a 4-star rating.
This is because I was able to book a room just two weeks before my trip for a rate of around 150 euros per night, which is quite reasonable during peak season in this area. I am confident that with a little more attention to cleanliness and room hygiene, this hotel could quickly improve its customer satisfaction.
Despite the concerns about hygiene, I was overall satisfied with my stay at this hotel.
This review is written not as a criticism but as a form of encouragement.
Thank you to the staff and management at the Best Western Plus Amedia Art Salzburg hotel.
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Price per night fromS$ 105
Posted on Dec 27, 2024
CathyyC.
I love this hotel a lot. it’s a small family owned one but very neat and tidy, breakfast tastes so good and the staff are all very nice. it’s around just 5 minutes walk to central train station which makes it so much easier for us after long whole day trips. It definitely worth staying!
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Price per night fromS$ 206
Posted on Feb 24, 2026|Superior Double Room
Guest UserThe hotel's location is within walking distance of the train station, Old Town, and Salzburg Castle. The free mini-bar drinks are plentiful and varied. Breakfast is rich, with chilled sparkling wine. The kiwis, though small and green-hearted, are tender and delicious.
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Price per night fromS$ 370
Posted on Jun 10, 2026
Grace Li888
Arte is conveniently located near the Central Station, making it easy to walk over with luggage. I chose this hotel because the room was spacious enough to open two large suitcases or more. The front desk staff were also very polite. We accidentally broke a coffee cup and saucer, but when we informed the front desk, they didn't charge us. All the mini-bar drinks are complimentary, and there's a coffee machine – highly recommended! The only downside is that the bathroom doesn't have a door, but since we're a couple, it wasn't an issue. If you're staying with friends and that bothers you, you might want to skip this place.
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Price per night fromS$ 208
Posted on Jun 5, 2026
Guest UserThe hotel allowed early check-in which is really impressive. I googled that this hotel was founded in 2024. This explained why the facilities and decoration were good.
What I requested during my booking online were all fulfilled. A big thank you to Harry’s Home!
The room is spacious and comfy. Having the toilet and bathroom separated is a very good idea. There are a lot of storage space.
Hotel location is very good too. Just five minutes of walk then you will reach the train station and bus terminus. Three minutes walk then you will be in a more with shops and supermarket.
The hotel staff members are all very nice and helpful.
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Price per night fromS$ 125
Posted on Feb 3, 2026
Travelshorts
I am stayed at Hotel Mercure Salzburg City for two nights during my time in Salzburg, and it turned out to be an excellent base for exploring the city. What made the stay even better was being upgraded for free to a premium room, which included a complimentary mini bar — a very welcome perk after a day of sightseeing.
The premium room was spacious, clean and modern, with a comfortable bed, good lighting and plenty of storage space. The free mini bar was a nice extra touch, allowing me to relax in the evening without needing to head back out for drinks. The hotel felt quiet and well-run, which made it easy to rest, even though it’s located in a busy and well-connected part of the city.
Location is one of the hotel’s strongest points. It is less than a 10-minute walk from Salzburg’s main train station, which is ideal if you’re arriving by rail or planning day trips to places like Hallstatt or Vienna. It’s also around a 15-minute walk to the centre of the Old Town, meaning you can reach Salzburg’s most famous sights — such as the Cathedral, Mozart’s birthplace and the Hohensalzburg Fortress — without needing public transport.
Airport access is also extremely straightforward. Bus number 2 from Salzburg Airport stops just a minute’s walk from the hotel, making transfers simple, quick and inexpensive. This is particularly helpful if you have luggage or an early flight.
I would recommend Hotel Mercure Salzburg City to anyone looking for a comfortable, well-located hotel that balances convenience with good value. It’s not overly luxurious, but it offers everything you need for a smooth and enjoyable stay in Salzburg, making it a smart choice for both short city breaks and longer trips.
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Price per night fromS$ 204
Posted on May 10, 2026|Standard 2 Twin, Guest Room, 2 Twin
Tanxingren-yanguangyuThe location was fantastic! It's just a 15-minute bus ride from the city center, and public transport is super convenient. Right next to the hotel, there's a restaurant, a supermarket, and even a gym. The hotel room itself was very clean and tidy, and the staff were incredibly friendly. There seems to be a police station downstairs, with officers frequently changing shifts, which made me feel very safe.
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Price per night fromS$ 138
Posted on Jun 3, 2026
Guest UserI had a wonderful stay at this hotel in the center of Vienna. The location was perfect, with many attractions, restaurants, and shops within walking distance. The room was clean, comfortable, and well-maintained, and the staff were friendly and helpful throughout my stay. The breakfast offered a great selection of fresh food, and the overall atmosphere was welcoming and relaxing. I would definitely recommend this hotel to anyone visiting Salzburg and would be happy to stay here again.
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Price per night fromS$ 226
Posted on Feb 14, 2026
AsdfghjklzxcvbnmNice 4-star hotel with an indoor pool and sauna.
Located right behind the central station, with convenient access to shopping areas.
Small gym; however, the lack of disposable cups was a bit inconvenient.
The mattress was not very comfortable and the pillows didn’t provide enough support, but the water pressure in the shower was strong and the temperature was just right.
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Price per night fromS$ 235
Posted on Jun 1, 2026
Guest UserOverall, it was okay. There's a fridge and a kettle. The mattress was on the firmer side, which I prefer, and it was the most comfortable mattress I've slept on while traveling. However, I strongly recommend replacing the old pillow inserts; the filling has turned into clumps of cotton, and I had to fold a bath towel to put on top of the pillow just to make it usable. I had to specifically ask the front desk for the Salzburg tourist transport card; they didn't offer it proactively. The sink stopper needs to be pulled out to drain the water, and I'm not sure if it needs repair or if it's a unique design. There was a brown hair hidden deep inside the two-in-one shampoo and body wash bottle, which I only noticed after the first use. It would pop out when pressing the bottle and then retract after a while. At first, I thought it was just shower gel clinging to the nozzle, but then I clearly saw the hair follicle at the root. On the second day, I decided not to use the body wash at all.
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Price per night fromS$ 217