Golden Splendid Hotel · Gynn (Zhanjiang Dingsheng Plaza)

Golden Splendid Hotel · Gynn (Zhanjiang Dingsheng Plaza) Reviews

Golden Splendid Hotel · Gynn (Zhanjiang Dingsheng Plaza)

No. 8 Middle of Renmin Avenue, Xiashan District, Zhanjiang, Guangdong, 524001, ChinaView Hotel Details
Golden Splendid Hotel · Gynn (Zhanjiang Dingsheng Plaza)
Golden Splendid Hotel · Gynn (Zhanjiang Dingsheng Plaza)Golden Splendid Hotel · Gynn (Zhanjiang Dingsheng Plaza)Golden Splendid Hotel · Gynn (Zhanjiang Dingsheng Plaza)
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Golden Splendid Hotel · Gynn (Zhanjiang Dingsheng Plaza) Guest Reviews

4.6/5
Very Good
912 reviews
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(912)
Positive reviews(882)
Reviews with photos/video(82)
Delicious breakfast(105)
Large rooms(95)
Convenient parking(47)
Friendly front desk staff(43)
Perfect for kids(15)
Stayed multiple times(13)
Delicious buffet(12)
Has rooms for families(10)
Negative reviews(30)
Ui
Business 2-bed Room
Stayed in Oct 2024
Business travellers
22 reviews
4.0/5
Very Good
Posted on Oct 23, 2024
Rooms are OK. Location is good. Hotel. Lobby is not as expected. Nobody can speak English
Response from Property: Hello dear guests! Thank you for your stay and review. I'm sorry that I didn't give you a very satisfactory stay experience! Your valuable comments have been received. We will work hard to improve the shortcomings. We look forward to your next visit and wish you a happy day!
saba rizwan
Boutique Queen Room
Stayed in Feb 2024
Family
18 reviews
5.0/5
Outstanding
Posted on Mar 5, 2024
really great hotel ...they help us too much ...Adda receptionist is really nice girl ...i remember her always ...she shared alot of locations with me ...
Response from Property: Hello dear guest!Thank you for your stay and your loving likes. Adda is very happy and full of happiness. Our efforts and efforts are to make you the most pleasant and satisfactory stay experience, so that we can stay with you on your colorful journey. A trace of beauty, we are deeply honored and look forward to serving you again next time we meet!I wish you good health and all the best!
Guest User
Boutique Queen Room
Stayed in Mar 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Mar 26, 2024
Henhao
Response from Property: 親親您好,感謝您的滿分好評和支持,我們會帶着您的鼓勵和支持繼續努力,希望在未來的日子裏與您常伴,感恩有您!祝安好!
Guest User
Elegant Twin Room
Stayed in Feb 2024
Family
1 reviews
2.2/5
Posted on Feb 17, 2024
The facilities are extremely poor: the air conditioner blows cold air all night long, no matter how high the temperature is set, the indoor temperature is 21 degrees, and the air conditioner blows cold air. Environment: For a room that costs 400 yuan, the bedding is damp. Cold air conditioning + wet bedding, no sense of experience at all
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Response from Property: Dear dear, thank you for staying at the Jinhuihuang Yinli Hotel. Due to the warm climate in Zhanjiang all year round, the room is not equipped with heating. Moreover, I am returning to Nantian in early February, and the climate is very humid. Turning on the air conditioner in the room can better dispel the tide. Thank you for your support. We are deeply sorry for the bad experience and would like to express our sincerest apologies! Thank you again for coming. May the flowers bloom and overcome obstacles in the new year!
Anonymous User
Business 2-bed Room
Stayed in Nov 2023
Other
13 reviews
4.5/5
Great
Posted on Dec 6, 2023
The room is very spacious and the location is good. There is a large supermarket a few minutes' walk to the left. There are many restaurants inside. It is convenient for shopping and transportation. The breakfast is good.
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Response from Property: Hello! Thank you for your stay and review. It is a pity that I did not receive your five stars this time. If you do not do well, please feel free to tell us and we will work hard to improve! Looking forward to your visit again and your positive reviews, okay~
Guest User
Elegant Queen Room
Stayed in Dec 2023
Family
4 reviews
1.7/5
Posted on Dec 27, 2023
The room we stayed in on the sixth floor facing the road was very noisy. The cars on the road honked loudly at 11pm and 7am. Because it is old-fashioned single-layer glass. The coated one doesn't provide very good lighting, and the light-blocking curtain is missing one section. The light will penetrate when you sleep, and you will wake up very early in the morning. The sound insulation effect is particularly poor, because it is on the floor, and people walking upstairs start to go back and forth in the early morning, and it makes a clanging sound. I was woken up at five or six o'clock. The most important thing is to extend the stay for one day, but the room card is loaded twice in a row. Haven't even figured it out yet. I called the hotel upstairs, but the signal was very poor and I couldn't get through. With the elderly and children, I didn't enter the room for more than 20 minutes. I ran up and down several times. Going to the scenic spots during the day was extremely tiring, and it was particularly annoying. I didn't have any lunch at noon when I went to the scenic spots. At night, I wanted to go back to the hotel to rest and eat, but I couldn't get into the hotel for a long time. There really is no worse feeling than this. I really don’t want to give it even one star.
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Response from Property: Hello dear guest! Thank you very much for your stay and detailed review. We are deeply sorry for the unpleasantness we encountered during your stay. It is the care and supervision of guests like you that enable us to continuously discover problems in our work and obtain corrections and We will continue to make progress. Thank you again for your valuable opinions. We will carefully check the deficiencies and improve them. Your tolerance and understanding are our encouragement and support. We sincerely look forward to your next visit and guidance! I wish you and your family good health and a happy life!
Anonymous User
Business Suite (3 Beds)
Stayed in Nov 2023
Business travellers
4 reviews
1.0/5
Posted on Nov 20, 2023
The towels were fluffy and the room had a musty smell mixed with a strong smell of cigarette smoke. The air conditioner is noisy, the sound insulation of the room is poor, the sound of cars on the roadside and footsteps in the aisle can be clearly heard. The service awareness is extremely poor. Check-out at 3 o'clock starts at 1:30, and a phone call is made to the room every five minutes to remind me.
Original TextTranslated by Google
Response from Property: Hello dear guests! We are sorry that this stay did not leave a good impression on you, we deeply regret it! The three-bed suite you are staying in is newly upgraded and renovated at the end of 2021. It is adjacent to a high-end community with an elegant environment. Under normal circumstances, there will be no other noise. In addition, room hygiene and quilts and towels are important aspects of the hotel's strict control. Regular inspections and random inspections are our daily tasks, and we strive to provide you with a more comfortable stay. As for the check-out time, the hotel's normal check-out time is 12 noon. In order for guests to have a better rest, the front desk will delay check-out until 14:00 for free. Your order is a member benefit granted by the platform and can be delayed until the afternoon for free. You checked out at 15:00. According to what we learned and the records of calls to the room, the first call to ask you whether to extend your stay came to the room at 14:36 ​​pm, and the time you came to the front desk to check out was 15:00. At 35:00, we only hope that while providing you with high-quality services and maximum convenience, we can also gain your understanding and consideration for our work! Thank you again for your support and comments, and wish you a happy life!
Anonymous User
Stayed in Mar 2023
Couples
53 reviews
1.0/5
Posted on Apr 9, 2023
Can I give it a zero score? I really don’t want to give any points! What I regret the most is booking this hotel. I have a few points to complain about: 1. It is inconvenient to drive yourself far away from the highway. 2. The facilities are old. The decoration was quite good a few years ago, but now they are dilapidated. The carpets are stained and there are countless cracks and peeling paint. The bathroom door couldn't be closed and water ran out when taking a shower. Needs to be renovated! 3. Bad service. The quality of front desk staff is too low. The order stated that there was an exclusive channel for Ctrip, but not only was it not available, but because a tour group was checking in, the front desk asked me to queue up in the tour group line. Two buses of people were crowded into the lobby, creating chaos. The tour guide said that you can do it alone first, but the front desk didn't even know this. The hotel's quality was severely lowered by this front desk staff! sad. I rarely give negative reviews, but I had to give negative reviews this time! Guests traveling by car are advised not to choose this hotel. The other Ctrip exclusive channel is just for fun, don’t take it seriously, there is no such thing. Ctrip should also review itself. If it can’t be done, don’t talk nonsense! I placed two orders in two days and got negative reviews!
Original TextTranslated by Google
Response from Property: Hello dear dear! We're sorry that we didn't meet your expectations. Please accept our sincerest apologies for your displeasure! The current renovation of the hotel is divided into three time periods. The business room you are staying in is the old room type in 2011. There are also city view rooms renovated in 2019 and elegant rooms renovated in 2021. The room types and prices are corresponding. Different, suitable for different customer groups to choose. It is one of the situations we don’t want to encounter when you check in when a tour group is in process. There are many people and the affairs are cumbersome. However, the front desk will handle it flexibly and have prioritized the check-in procedure for you as quickly as possible. Your extension order is also yours. You are free to choose after staying for one night. The hotel does not force you to extend your stay. We only hope to win your favor and recognition with the highest cost performance and best service. If you are not satisfied or need to change rooms during your stay, you can call us. At the front desk, we will solve it for you as soon as possible! Thank you again for your support and comments, and wish you a happy life!
力魚
Family Friendly Suite (3 beds)
Stayed in Aug 2023
Family
15 reviews
2.7/5
Posted on Aug 8, 2023
It turned out that I booked a family room, which was non-smoking. But what I didn't expect was that the ventilation in the room was not good and the smell of smoke was always emitted. And the hotel employees did not care about the residents and smoked in non-smoking areas! The hardware in the room is good, but the parent-child room should accommodate more people, so it would be ideal to have 2 bathrooms.
Original TextTranslated by Google
Response from Property: Hello dear dear! We're sorry that your stay did not meet your expectations. We deeply regret this! The smoke smell in the room has been solved through engineering work. We will try our best to stop the guests from smoking. We cannot make major changes to the room and bathroom problem at the moment, but we will feedback your suggestions to the relevant departments. Thank you for your support. With supervision and criticism, I believe we will do better and better! Thank you again for your support and comments, and wish you a happy life!
Aikema-xuesheng
Business 2-bed Room
Stayed in Oct 2024
Business travellers
8 reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
設施:不錯,很舒服 衞生:衞生很乾凈,清爽 環境:環境優美,交通方便 服務:服務態度好,很親切,早餐還可以挺齊全,每次出差都住這裏,
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Response from Property: 這個季節最美的風景線,大概就是您真誠又熱烈的五星好評~您的滿意就是對我們最好的回 應!我們會時刻準備着迎接您的再次到來!願您:時間煮雨,歲月縫花,以歡喜心,慢渡日常!
Guest User
Twin Room
Stayed in Oct 2024
Business travellers
1 reviews
4.2/5
Very Good
Posted on Oct 18, 2024
房間設施有點老化,性價比來説還可以。早餐安排在7點開始,無法趕上早動車出行,對長途商務出差者不大友好,餓肚子了,希望改進!
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Response from Property: 尊敬的賓客您好!非常感謝您的入住和支持。由於硬件方面的瑕疵沒有給您留下美好印象,在此表達我們最誠摯的歉意!關於早餐的建議已收到,您入住期間有特殊情況可以提前跟前台溝通,餐廳可以為您提前打包的哦~再次感恩您的到來!祝天天開心,常樂常安!
Huoseshengchun
Elegant Twin Room
Stayed in Oct 2024
Travel with friends
27 reviews
4.5/5
Great
Posted on Oct 5, 2024
酒店就在市區去各個景點都方便,服務人員熱情有禮,房間寬敞,早餐比較多品種。
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Response from Property: 你是始料不及的心動,是唯恐不及的驚鴻,你一來,便温暖了我們整個團隊,感謝您的支持,期待下次您的五星好評哦~愛你麼麼噠!
Youyazixin
Deluxe 1-bedroom And 1-living Room Suite
Stayed in Nov 2024
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
房間好大,一進門看到乾淨,整潔的房間,心情非常愉悦,每天遊玩回來如同回到家的感覺,舒適享受,一覺睡到天亮,讓你身心得到全面放鬆,第一次享受如此高檔的房間,非常非常滿意,也必須給個大大的贊👍🏻,只是當時忘了拍照📸
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Response from Property: 您的讚譽和肯定,如那星星之火,瞬間的光芒背後是足以喚醒整片凍土的熾熱。願您能一直支持我們,祝您幸福每一天!
Guest User
Boutique Queen Room
Stayed in Sep 2024
Couples
1 reviews
4.2/5
Very Good
Posted on Sep 26, 2024
本人每年回霞山幾趟,所以在霞山區住了不少酒店。希望貴店越做越好,因此以下都是真心評價。老牌酒店,裝修舊,味道多少會有點,個人能接受的範圍。服務態度很好,免費車位,好停車,酒店附近美食也很多選擇。有個小小的建議:房內的消耗品(一次性牙刷,拖鞋,瓶裝水等),哪怕客人沒用上,也應該按住宿天數,每天安排到位。雖説舊,但在霞山當地也算比較有名氣的酒店。不能因小失大。
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Response from Property: 尊敬的賓客您好!非常感恩您一直以來的支持與厚愛,也感謝您抽時間寫下如此詳細、中肯的點評。目前酒店已有一部分全新升級裝修的清雅房,房價房型方面都略有區別,以供不同需求的客户羣體選擇。關於易耗品補缺方面:酒店以不浪費、合理安排服務員撤房時間、擺放物品的空間和整潔度為前提下,一直遵循的補缺不撤原則,易耗品已使用的,續住時都會補齊,如果臨時需要也可以通知服務員配送,給您帶來不便萬望理解!再次感恩您的到來,祝您生活愉快!
Xiaoxiaoderenzyjtqw
Business 2-bed Room
Stayed in Apr 2024
Family
34 reviews
5.0/5
Outstanding
Posted on Apr 13, 2024
住了兩種房間,第一感覺就是房間面積大,衞生好,被子柔軟,住着舒服,服務員會主動打招呼問好,另外如果房間裏能增加一點掛衣服的設施就更加完美了。早餐很棒,品種非常豐富好吃。
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Response from Property: 快樂,是多一點點微笑,多一點點美好,多一點點讚美。謝謝您對我們的認可和支持!您的寶貴意見已收到,我們會反饋給相關部門進行改進的,熱切期待與您的下次再聚!麼麼噠