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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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Negative reviews(46)
maher deyazada
Special Queen Room
Stayed in Dec 2024
Business travellers
16 reviews
2.0/5
Posted on Dec 15, 2024
Very very bad , stuff and system and every thing
Response from Property: Dear guest,We are extremely sorry to learn about your unpleasant experience during your stay at our hotel. Your dissatisfaction is of great concern to us, and we sincerely apologize for all the inconvenience caused. We have immediately initiated a thorough investigation into the issues you mentioned, covering everything from facilities and systems to all other aspects. Our team is committed to identifying the root causes and implementing corrective measures promptly. This includes comprehensive checks and improvements to our facilities, as well as enhanced staff training to ensure a higher level of service quality. To make up for our mistakes, we would like to offer you a complimentary upgrade to a better room type and a special dinner for two at our hotel's restaurant during your next visit. We truly hope you will give us another chance to serve you and witness the improvements we have made. Thank you for your feedback, which is invaluable to us. We look forward to welcoming you back and providing you with a much more satisfying and enjoyable stay.
Muhammad
Smart Room (2 Beds) (Special)
Stayed in Nov 2024
Travel with friends
19 reviews
4.0/5
Very Good
Posted on Nov 9, 2024
Good location, room was small for two beds staff is good and helping
Response from Property: Dear international friends, thank you very much for choosing us at Jinhao International Hotel and taking the time to share your experience. Your suggestion is a treasure to us, and the room size issues you pointed out are documented and will be an important direction for us to improve, and we will communicate them to the relevant departments as soon as possible to try to improve the situation in the subsequent planning. At the same time, we are very happy that our staff can provide you with high-quality service, helpfulness, and service-oriented service is the embodiment of our service philosophy all the time. Thank you again and look forward to welcoming you again as we continue to work hard to make your stay even better.
ALI AKBAR
Special Queen Room
Stayed in Nov 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Nov 10, 2024
Everything was fine, but the heating does not work in the cold
Response from Property: After a big dream, I saw the mountain flowers like jade in the dream, as if I saw an old friend, and I was overjoyed. Dear, thank you very much for choosing our Jinhao International Hotel (Yiwu International Trade City Branch). Since its opening, our hotel has been demanding itself with high standards, with complete guest room facilities and 24-hour service. The hotel is located opposite the bustling commercial center "World Small Commodity Capital" Yiwu International Trade City, a 3-5 minute walk. All rooms are given a double buffet breakfast and free self-service laundry service, washing and drying in one. It is the preferred choice for family travel, companions and business travelers. In the case of room availability, platform users are given priority to check in early and arrange delayed check-out until 14:00 in the afternoon. The skin-friendly and breathable bedding allows you to experience the warmth of home, and the patented double-layer soundproof glass allows you to have a good sleep. Don't worry if you come back late, we have valet parking service, and you can park for free for unlimited times and unlimited time during your stay. If you have any questions during your stay, you can contact our hotel front desk. No matter how late it is, the front desk is online 24 hours a day to serve you. In the future without an appointment, one day we will meet unexpectedly. It is like a story of the past dynasty, a long-running drama, an ancient book. Infused with the mixed feelings of fireworks, washed by the joys and sorrows of the world, there is still a kind of eternal peace in the chaos. Welcome to visit us next time. The day is a little warm, and the year is a little peaceful. Shallow and deep, the joy will never end. The cypress and the lily are flourishing, and the cypress and the lily are fragrant.
Master Trade
Special Queen Room
Stayed in Aug 2024
Business travellers
4 reviews
4.0/5
Very Good
Posted on Sep 13, 2024
Maybe will be a bit better if the staff can speak english, this area is very basic for foreigners. I can boom again, the place was clean and good food.
Response from Property: Dear guest,Thank you for your feedback. We are sorry to hear that you think it would be better if our staff can speak English. As this area is very basic for foreigners, we understand your concern. We will definitely make efforts to improve our staff's language skills.We are also glad to know that you think the place is clean and the food is good. We will continue to maintain the cleanliness and quality of our hotel.Once again, we apologize for any inconvenience caused. We will strive to improve and provide better service in the future.Best regards,JinHao International Hotel
Excellent staff members, very friendly and helpful. The location is very convenient to access markets. Very responsive to client requests.
Response from Property: After a big dream, I saw the mountain flowers like jade in the dream, as if I saw an old friend, and I was overjoyed. Dear, thank you very much for choosing our Jinhao International Hotel (Yiwu International Trade City Branch). Since its opening, our hotel has been demanding itself with high standards, with complete guest room facilities and 24-hour service. The hotel is located opposite the bustling commercial center "World Small Commodity Capital" Yiwu International Trade City, a 3-5 minute walk. All rooms are given a double buffet breakfast and free self-service laundry service, washing and drying in one. It is the preferred choice for family travel, companions and business travelers. In the case of room availability, platform users are given priority to check in early and arrange delayed check-out until 14:00 in the afternoon. Skin-friendly and breathable bedding allows you to experience the warmth of home, and the patented double-layer soundproof glass allows you to have a good sleep. Don't worry if you come back late, we have valet parking service, and you can park for free for unlimited times and unlimited time during your stay. If you have any questions during your stay, you can contact our hotel front desk. No matter how late it is, the front desk is online 24 hours a day to serve you. In the future without an appointment, one day we will meet unexpectedly. It is like a story of the past dynasty, a long-running drama, an ancient book. Infused with the mixed feelings of fireworks, washed by the joys and sorrows of the world, there is still a kind of eternal peace in the chaos. Welcome to visit us next time. The day is a little warm, and the year is a little peaceful. Shallow and deep, the joy will never end. The cypress and the lily are flourishing, and the cypress and the lily are fragrant.
The hotel is conveniently located close to Yiwu International trade centre and metro line.
The premise is clean and linen clean. I would use this hotel over and over.
Then there is a lady at the reception, at least her English is better than most of the people around her. She was very handy.
Response from Property: 【💖Free gym💖】Dear family, thank you for Jibao's good comments. I am enjoying the white tea and nothing else. I am waiting for the wind and Jibao. We feel very honored to add a little color to Jibao's journey. It is because of Jibao's support that we can do better. I hope to meet Jibao again. I wish Jibao a happy life.
Guest User
Special Queen Room
Stayed in Jun 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Jul 3, 2024
Come here many3 times I like here too much,iwill come again
Response from Property: After a big dream, I saw the mountain flowers like jade in the dream, as if I saw an old friend, and I was overjoyed. Dear, thank you very much for choosing our Jinhao International Hotel (Yiwu International Trade City Branch). Since its opening, our hotel has been demanding itself with high standards, with complete guest room facilities and 24-hour service. The hotel is located opposite the bustling commercial center "World Small Commodity Capital" Yiwu International Trade City, a 3-5 minute walk. All rooms are given a double buffet breakfast and free self-service laundry service, washing and drying in one. It is the preferred choice for family travel, companions and business travelers. In the case of room availability, platform users are given priority to check in early and arrange delayed check-out until 14:00 in the afternoon. Skin-friendly and breathable bedding allows you to experience the warmth of home, and the patented double-layer soundproof glass allows you to have a good sleep. Don't worry if you come back late, we have valet parking service, and you can park for free for unlimited times and unlimited time during your stay. If you have any questions during your stay, you can contact our hotel front desk. No matter how late it is, the front desk is online 24 hours a day to serve you. In the future without an appointment, one day we will meet unexpectedly. It is like a story of the past dynasty, a long-running drama, an ancient book. Infused with the mixed feelings of fireworks, washed by the joys and sorrows of the world, there is still a kind of eternal peace in the chaos. Welcome to visit us next time. The day is a little warm, and the year is a little peaceful. Shallow and deep, the joy will never end. The cypress and the lily are flourishing, and the cypress and the lily are fragrant.
Ntshangelia
Special Queen Room
Stayed in Oct 2024
Business travellers
13 reviews
3.7/5
Posted on Nov 24, 2024
Lobby a little bit smelly of smoke. Breakfast not to many variant, but the location quite okay. Quite near Yiwu wholesale district. When we arrived, there were guest who complained about the Air conditioner. The AC was central AC. That time the hotel management was turn off all the AC central. Some of guests were complaining. But finally the management can consider the situation.
Response from Property: 親愛的朋友,您好!很抱歉給您帶去不好的體驗,確實10月那會氣温忽高忽低、變化無常,確實棘手。此前有反饋空調熱,可部分客人又喊冷,我們努力平衡,調整冷氣,沒成想還是讓大家有了不愉快的體驗,實在抱歉。考慮到每個人體感温度不同,後續我們也會積極與團隊探討看是否能在未來的設備升級或管理優化中找到更好的解決方案,以便在不同季節都能更靈活地滿足客人的多樣需求。關於大堂煙味是我們考慮不周,後續我們會加大通風頻次,多設禁煙標識,安保和服務人員也會定時巡檢,確保大堂整潔無異味。關於早餐的問題,咱們的早餐時間在7:00到9:30哦,採用的是自助餐的形式,早餐包含幾十種餐點,有可能是您來的時間稍晚了一些,早餐供應有一定的時間段,可能在後期部分餐食會有所減少,如果需要用早餐可以早點過來哦。再次感謝您的反饋和理解,您的意見對我們至關重要。我們會不斷努力為您和每一位客人提供更加優質的服務和舒適的居住環境。期待您的下次光臨。
Guest User
Special Queen Room
Stayed in Oct 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Oct 24, 2024
Very Friendly staffs, English speaking, Super clean environment as well as the room is super clean. Break fast provided and the internet speed was just amazing. They were also very flexible on payment terms and they have good discounts while you are there. Deserve 100 stars with the services they offer and prices!
Super clean hotel, really good breakfast buffet, helpful staff. I really recommend if you are coming to Yiwu market. It’s 15 minutes or less walking to district one.