Roker Hotel, BW Premier Collection

Roker Hotel, BW Premier Collection Reviews

Roker Hotel, BW Premier Collection

Roker Terrace, Sunderland, SR6 9ND, United KingdomView Hotel Details
Roker Hotel, BW Premier Collection
Roker Hotel, BW Premier CollectionRoker Hotel, BW Premier CollectionRoker Hotel, BW Premier Collection
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Roker Hotel, BW Premier Collection Guest Reviews

4.2/5
Very Good
120 reviews
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(120)
Positive reviews(19)
Reviews with photos/video(3)
Negative reviews(1)
A.Ateeyah
Executive Double Room
Stayed in Nov 2024
Business travellers
14 reviews
5.0/5
Outstanding
Posted on Feb 13, 2025
What a lovely and peaceful spot to reside in.
Guest User
Standard Double Room
Stayed in Feb 2025
Couples
1 reviews
4.5/5
Great
Posted on Mar 10, 2025
We just had a flying visit to see family so didn’t actually use the restaurant or bar. The location is perfect, opposite the beautiful beach. Appreciate that if you’re staying for as couple of days you don’t need housekeeping daily but I was surprised when I asked for the bottle of water to be replenished in the room I was told you can only have that on check in day! As an older building there was some expected creaking of floor boards from the room above and noise from the water system. Overall it fulfilled our needs and would stay again.
Guest User
Executive Double Room
Stayed in Oct 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
Fantastic suite lovely double spa bath and views of the sea beautifully clean and very spacious. The decoration of the hotel is excellent. The breakfast choices were very good  definitely recommend the full English
Guest User
Standard Double Room
Stayed in Jun 2024
Couples
1 reviews
4.2/5
Very Good
Posted on Jul 11, 2024
Very disappointed to find on checkout that the supposed £50 swipe they demanded of my card for health and safety was in fact to cover possible damage to the room and would not be refunded until my room was cleaned and inspected if they don’t trust me then I don’t trust them I refused to leave until room had been inspected and my refund authorised
Anonymous User
Standard Double Room
Stayed in Feb 2024
Couples
1 reviews
4.0/5
Very Good
Posted on Mar 11, 2024
The hotel location is good, the environment and rooms are clean especially the bathroom. The breakfast is not very good, it's just warm and not much variety to eat. The fruits doesn't look fresh
MasonClaire
Standard Double Room
Stayed in Jul 2023
Couples
1 reviews
4.5/5
Great
Posted on Aug 4, 2023
Room , hotel and staff were lovley .But cleaning staff from 6am and a corridor door outside our room going 24/7 from 6am :-( .TV remote wouldn't work.thought it was battery's. Staff came up with in minutes with new battery's but remote still wouldn't connect
Julie Metcalfe
Junior Suite
Stayed in Dec 2023
Couples
4 reviews
5.0/5
Outstanding
Posted on Feb 1, 2024
Absolutely love the junior suite. Had a fabulous night and a lovely breakfast.
shocar
Standard Small Double Room
Stayed in Mar 2023
Solo travellers
16 reviews
4.5/5
Great
Posted on Apr 17, 2023
Beautiful seafront location with a decent sized car park. Choice of two restaurants and a gin bar on site which all look amazing. Staff were very friendly and hospitable. Room decorated tastefully with a nautical vibe. Loveky stay!
Robert
Standard Double Room
Stayed in Jan 2023
Family
3 reviews
1.0/5
Posted on Feb 7, 2023
Room to small need a update carpet need a good clean all round hotel food we had for breakfast not fresh they said it was but you could tell it was from freezer