Home park · Cloud Hotel (Suifenhe Central Plaza store) Reviews
Home park · Cloud Hotel (Suifenhe Central Plaza store)
No.18 Juyuan Street, Suifenhe, Heilongjiang, 157300, ChinaView Hotel Details
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Home park · Cloud Hotel (Suifenhe Central Plaza store) Guest Reviews
4.3/5
252 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.5
Cleanliness4.3
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All reviews(252)
Positive reviews(233)
Reviews with photos/video(32)
Clean and tidy(55)
Awesome stay(28)
Parking difficult(19)
Great value for money(19)
Friendly front desk staff(17)
Located in the city centre(17)
Easy to get around(15)
Convenient for shopping(12)
Negative reviews(19)
Massimo
Business Double Room
Stayed in Feb 2025
Solo travellers
32 reviews
5.0/5
Outstanding
Posted on Mar 12, 2025
nice hotel, spacious room….I enjoyed it
Response from Property: 尊敬的賓客您好:首先感謝你花寶貴的時間留下您的點評,請您繼續關注我們,歡迎您再次光臨!
thanongchai
Double Room
Stayed in Sep 2024
Travel with friends
7 reviews
4.7/5
Amazing
Posted on Oct 10, 2024
Good location good facilities clean free for coffee and tea.
Response from Property: 尊敬的賓客您好:首先感謝你花寶貴的時間留下您的點評,請您繼續關注我們,歡迎您再次光臨!
Guest User
Standard Double Room
Stayed in Sep 2024
Family
1 reviews
1.7/5
Posted on Oct 2, 2024
The bathroom door was so loose that I could hardly get out. The flap of the wash basin was so loose that it couldn't be closed at all. The partition for storing things almost fell down. The bottom of the bathroom door was chipped. The decoration was so shabby. I had to buy water, 5 yuan for a large one and 3 yuan for a small one. I don't know why Home Inn is managed like this now? No breakfast either
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for your stay and feedback. The staff has repaired it in time. Each room has two bottles of free mineral water every day. If it is not enough, the hotel has mineral water and drinks for sale. You are welcome to visit again!
Guest User
Business Double Room
Stayed in Nov 2024
Couples
15 reviews
1.7/5
Posted on Dec 13, 2024
Not recommended, the hotel is very old, but it's okay for one night just for the location.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of newly renovated and unrenovated room types with different layouts for guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Business Double Room
Stayed in Nov 2023
Couples
3 reviews
3.0/5
Posted on Dec 30, 2023
The hotel's environment is not very good, it is quite dirty and messy, and parking is not very convenient. There was no parking space when I went there, so I looked for another place. The room is not big, the sound insulation is not good, and the walking outside can be heard clearly. But the room is warm, overall average
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you for taking the time to leave your comments. Please continue to pay attention to us and welcome to visit us again!
Qingtian
Standard Double Room
Stayed in Jun 2024
Other
17 reviews
2.7/5
Posted on Aug 14, 2024
Good location, but parking is difficult, you need to fight for public parking
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you for taking the time to leave your comments. Please continue to pay attention to us and welcome to visit us again!
Guest User
Standard Double Room
Stayed in May 2024
Travel with friends
10 reviews
2.2/5
Posted on Jun 30, 2024
Small room, old facilities, poor surrounding environment, inconvenient parking
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
SJackT
Business Double Room
Stayed in Aug 2023
Solo travellers
81 reviews
5.0/5
Outstanding
Posted on Sep 13, 2023
Facilities: The facilities are quite complete
Hygiene: The bathroom is also separated into dry and wet areas, which is very good
Environment: The front desk is on the 4th floor. You need to go from the 1st floor to the 4th floor to check in, and then take another elevator to the room. The view from the room is good, and the building is very distinctive~ There are also many kinds of food downstairs, and Longxugou Pedestrian Street is next to it, and the transportation is also very convenient
Service: The front desk service is also very enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying in our hotel and giving us a good review. Your support and affirmation are the driving force of our efforts, and your satisfaction is our unchanging purpose. All the staff of the hotel are looking forward to your visit again! I wish you a happy life!
Guest User
Business Double Room
Stayed in Aug 2023
Travel with friends
8 reviews
4.5/5
Great
Posted on Sep 23, 2023
The hotel is in a good location, next to the city center square, and the room is very clean
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you for taking the time to leave your comments. Please continue to pay attention to us and welcome to visit us again!
Fengyousifang
Double Room
Stayed in Jul 2023
Business travellers
20 reviews
4.0/5
Very Good
Posted on Sep 14, 2023
It's on an inconspicuous street. It took me a long time to find it. I took the elevator to the 4th floor, where the reception desk was. The service attitude was good and quite enthusiastic. The room was not big, but it was clean. In short, I was satisfied!
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you for taking the time to leave your comments. Please continue to pay attention to us and welcome to visit us again!
Anonymous User
Double Room
Stayed in Jan 2024
Solo travellers
5 reviews
2.5/5
Posted on Feb 17, 2024
The location is very convenient near the central square, but the shower head in the room is broken, only the bottom one works. It was late and cold when I arrived, so I had to squat to take a hot shower, and there were no slippers to wear.
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you for taking the time to leave your comments. The shower head has been repaired. Please continue to pay attention to us and welcome to visit again!
Guest User
Double Room
Stayed in Jul 2023
Travel with friends
12 reviews
5.0/5
Outstanding
Posted on Aug 14, 2023
I didn't originally stay at this hotel, but because the room I booked was sold out, Ctrip customer service called me to arrange a new room for me, and I didn't have to pay the price difference. Home Inns are clean, tidy and comfortable. I will continue to choose Ctrip next time I travel.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise and support for our services. We will continue to maintain it as always. All the hotel staff welcome you to visit again and wish you all the best and smooth work! Thank you!
Anonymous User
Business Double Room
Stayed in Dec 2023
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Feb 1, 2024
The room is not newly renovated, but the hygiene is very good. The price is OK. It is much more cost-effective than the local Yunmou Hotel where I stayed before. The front desk service is also very enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying in our hotel and giving us a good review. Your support and affirmation are the driving force of our efforts, and your satisfaction is our unchanging purpose. All the staff of the hotel are looking forward to your visit again! I wish you a happy life!
Guest User
Standard Double Room
Stayed in Jun 2023
Other
6 reviews
4.5/5
Great
Posted on Jul 11, 2023
I've stayed here a lot and seen a lot by car. Even though the facilities are old, the hygiene is clean. The room is not big, it's convenient to eat around, and it's close to the century-old Leba restaurant. Parking is convenient and you can park for free at any spot marked with white lines.
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you for taking the time to leave your comments. Please continue to pay attention to us and welcome to visit us again!
carol0269
Standard Double Room
Stayed in May 2023
Family
23 reviews
4.0/5
Very Good
Posted on Jul 6, 2023
The environment of this restaurant is a bit ordinary, but the price is not expensive. I took the elevator twice, and the transportation is very convenient. I told the driver that I know everyone in Home Inn. The Longxugou Pedestrian Street is downstairs, and the location is great. Maxim's is not far away, it's delicious and cheap.
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you for taking the time to leave your comments. Please continue to pay attention to us and welcome to visit us again!