Charlotte Place, Southampton, SO14 0TB, United KingdomView Hotel Details
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Leonardo Hotel Southampton Guest Reviews
4.4/5
Very Good
222 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.5
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All reviews(222)
Positive reviews(200)
Reviews with photos/video(37)
Friendly staff(42)
Convenient location(21)
Delicious breakfast(18)
Located in the city centre(17)
Easy to get around(15)
Great value for money(11)
Perfect for business trips(9)
Many amenities(6)
Negative reviews(22)
Guest User
Double And Sofa Bed
Stayed in Dec 2024
Solo travellers
2 reviews
1.0/5
Posted on Jan 14, 2025
I cancelled my booking 2 before I traveled
Still this people are not replay
Worst experience
Simon0001231
Standard Double and Single Room
Stayed in Nov 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
Delighted . Great all rounder the breakfast was superb excellent value. Filled me up all day
Guest User
Standard Double and Single Room
Stayed in Jan 2025
Couples
1 reviews
5.0/5
Outstanding
Posted on Feb 24, 2025
The room was clean and the staff very helpful.
Jose Jr
Standard Double Room 1 Double bed
Stayed in Oct 2024
Couples
1 reviews
4.2/5
Very Good
Posted on Nov 22, 2024
The surrounding areas are amazing easy access to the city centre. So obvious that they never check under the bed there is a big tissue paper manage to pick it up before we check out. I give this hotel to 4 stars.
Ken Tak Kin
Standard Room Twin Beds
Stayed in Aug 2024
Couples
9 reviews
3.0/5
Posted on Sep 14, 2024
price reasonable. location is easy to reach.
not clean as expected. service is just average. you pay what you get
Guest User
Double And Sofa Bed
Stayed in Dec 2024
Solo travellers
2 reviews
3.2/5
Posted on Jan 14, 2025
Room is so congested
scarlett and piggy
Standard Double and Single Room
Stayed in Sep 2024
Couples
7 reviews
4.7/5
Amazing
Posted on Oct 4, 2024
A good stay here. Highly recommended. Will definitely come back.
Guest User
Standard Double and Single Room
Stayed in Jun 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
The hotel is placed just outside of the centre, which a short 5 minute walk. The centre is a busy one so it suited us as a family.
Check in and check out was easy as it was all online, so no waiting in long queues, however the front desk does get very busy.
The staff were polite and helpful, and the room was clean.
One of the lifts wasn’t working which is a small issue as there are 12 floors and a lot of guests, so waiting for them could sometimes be a little stressful.
My only gripe is the breakfast. Often the food was cold, or just missing. Coffee machine wasn’t working, it’s badly designed so you can’t move around the food easily. Certain eggs you had to order but we tried that and they never materialised. Plates and bowls in weird places (nothing at all by the toast). It could be run much better. The food was average at best. It really let the hotel down in that respect.
Otherwise, everything was fab. You do get noise from the road below but it’s a busy location, so it’s to be expected.
We’d definitely stay here again if in the area or if we were going on a cruise the next day.
JohnR
Standard Double Room 1 Double bed
Stayed in Dec 2024
Family
3 reviews
4.5/5
Great
Posted on Jan 23, 2025
Good hotel right in the centre of Southampton. Parking is a touch tricky and is about £11 a day. 16 hours. Free 0000-0759
Koushik7117
Standard Double and Single Room
Stayed in Sep 2024
Booked for others
3 reviews
4.2/5
Very Good
Posted on Nov 7, 2024
Good clean hotel, prompt service
Guest User
Standard Room Twin Beds
Stayed in Dec 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Jan 9, 2025
Brilliant location near the centre of town, convenient for the railway station and cruise ports.
Room has everything you need, more importantly it’s quiet. Staff very friendly.
Guest User
Standard Double and Single Room
Stayed in Dec 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jan 6, 2025
Excellent hotel in a perfect location. Staff were very good and the room was clean and very comfortable
Anonymous User
Family Room
Stayed in Nov 2024
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Jan 1, 2025
Was a nice room, but the TV didn’t work. Slightly loud outside so noise isn’t completely blocked out. Breakfast was decent and staff are really friendly.
OllieSmith
Standard Double and Single Room
Stayed in Nov 2024
Family
14 reviews
4.2/5
Very Good
Posted on Jan 3, 2025
Clean and comfortable chain hotel. Restaurant hours were limited over the festive period. Breakfast basic but ok for what we paid. Rooms very standard but beds extremely comfy. Bathrooms need a refurb. Good WiFi. Would stay again.
Guest User
Double And Sofa Bed
Stayed in Nov 2024
Business travellers
5 reviews
4.7/5
Amazing
Posted on Dec 21, 2024
Breakfast is good and rich, near railway station and town centre, only walking distance. Checkin and checkout easy and fast.