Novotel Shenzhen Bantian Reviews

GOOD STAY

Excellent

Rory at the front desk provided good service. There is free parking and it is very convenient to travel. I recommend it and will come again next time if I have the chance.

Came here from Anpu. The breakfast is richer than Anpu. I especially like their noodles. The restaurant staff is warm and thoughtful with a good attitude. The front desk manager Kaka will also ask in advance whether to extend your stay or whether you need to delay check-out. The gym on the third floor is well equipped. The room is also very good. The staff are very polite. I am very satisfied.

The hotel is clean, spacious and bright, with convenient facilities and good service. The front desk guest manager Kaka is enthusiastic and efficient, and basically responds to all requests. There is no charge for parking. There are many categories in the breakfast room on the first floor. The receptionist Ah Bin has a good service attitude and took the initiative to help me put away my dinner plate, which is good stay experience

Manager Kaka won's service is very good. If there is a room available for early check-in, he will reserve it for me. I can just come and check in and rest. The experience is very good. The breakfast is rich.

The room was very clean and comfortable. The hotel's services were very considerate. I checked in very late that day and still received considerate service. Mr. Li Zhuohua and Mr. Li Songlin from the hotel had very good service attitudes. I hope I will have the opportunity to stay here again next time.

The environment is pretty good, the room is comfortable and clean, the bathroom is separated into wet and dry areas, Rory at the hotel front desk is very enthusiastic and the service is thoughtful, and the breakfast in the restaurant is delicious and has a wide variety.

The hotel lobby and rooms are spacious and comfortable! The rooms at the back are relatively quiet. The most important thing is the service, which really makes me more impressed with the hotel. The front desk of the hotel is really super attentive and patient. LiLi is enthusiastic and provides free breakfast. It is also convenient to travel nearby. I recommend it.

KAKA Thank you for your arrangement! We slept very peacefully last night! When we stepped into your hotel, we felt warm in our hearts and looked forward to having a happy birthday holiday when we saw your friendly smile and birthday wishes! Thank you very much for your warm welcome and surprise upgrade of the room! When entering the room, the first feeling was spaciousness! We checked in in the room as soon as possible and shared my joy and happy holiday with friends! At the same time, I will never forget the friendly smiles and enthusiastic help of the staff of your hotel, which made me feel at home. Another thing worth mentioning is this morning's breakfast! Very rich and delicious! Because your hotel has your professional and polite staff, such luxurious equipment, and such a delicious restaurant, we will definitely stay in your hotel again and try your hotel's food! There are many shops to visit in Tianan Cloud Valley nearby. I will continue to choose this hotel next time I come back. Five stars

The room is warm, clean and tidy, cost-effective, and the front desk staff is very professional, very suitable for business travelers. It's a pity that I only stayed for one night due to work reasons. I will come again if I have the chance. Like it 👍🏻

Environment: Convenient transportation around, you can take a taxi directly to the hotel entrance Hygiene: The room is very clean, I am quite satisfied Service: The staff are very enthusiastic, Lan at the front desk is very enthusiastic Next time I come here, I will give priority to staying here

The hotel has a good location, the rooms are clean, the service attitude is good, the room attendants deliver things very quickly, and the ladies are very polite. It is worth recommending and I will come again if I have the chance!

All the facilities and services of the hotel are very satisfactory. It is located in the commercial district of Bantian, far away from the crowded city, without traffic congestion. The environment is quiet and we can sleep till dawn without even hearing the door opening/closing. Of course there are areas that could be improved: the shower head lacks power and the water temperature is difficult to adjust. The air cooler makes a loud noise when it is running, maybe because the environment is too quiet. We will definitely come back, highly recommend!