Holiday Inn Express Shanghai Jinshan Guest Reviews
4.5/5
Good
1170 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1170)
Positive reviews(1134)
Reviews with photos/video(139)
Delicious breakfast(181)
Near shopping area(176)
Convenient for shopping(143)
Large rooms(61)
Friendly front desk staff(37)
Perfect for business trips(30)
Stayed multiple times(15)
Tasty restaurant(6)
Negative reviews(36)
Luciano
Superior Double Room
Stayed in Oct 2024
Business travellers
96 reviews
4.5/5
Great
Posted on Nov 27, 2024
It's a nice business hotel with a good breakfast, fast check in and check out, nothing that stands out and nothing to complain.
Staff is very nice and attentive.
Response from Property: Dear guest, we are truly delighted to hear that you had a pleasant stay with us. Your kind words about our breakfast, efficient check-in and check-out process, as well as our friendly and attentive staff, mean a great deal to us. We strive to provide a seamless and comfortable experience for all our guests, and it's wonderful to know that we met your expectations. We look forward to welcoming you back in the future. Wish you have a nice day! IHG Social Listening Team
Mezzcalico
Superior Double Room
Stayed in Feb 2024
Business travellers
33 reviews
5.0/5
Outstanding
Posted on Mar 14, 2024
Good location, excellent breakfast. Staff was nice, had a shopping center nearby with nice restaurants
Response from Property: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. Holiday Inn Express Shanghai Jinshan is conveniently located at Jinshan District, Longhao Road and 58km from Shanghai Hongqiao International Airport, we are close to attractions like Jinshan City Beach, and Wanda Plaza. Travel easily to other parts of the city with the readily available taxis in the neighborhood. The hotel has stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience.We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Guest User
Standard Double Room
Stayed in Nov 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
Clean and good service
Response from Property: Dear guest, we are extremely delighted to know that you found our hotel clean and were satisfied with the service. At our hotel, we place a high emphasis on maintaining a spotless environment and providing excellent service to ensure a pleasant stay for all our guests. We strive to exceed your expectations and will continue to work hard to keep up the good work. Thank you for choosing our hotel and we look forward to welcoming you back in the future. Wish you have a nice day! IHG Social Listening Team
Muhammad Fareez Izham Bin Mohd Nawawi
Standard Double Room
Stayed in Oct 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 11, 2024
Good hotel
Response from Property: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. Holiday Inn Express Shanghai Jinshan is conveniently located at Jinshan District, Longhao Road and 58km from Shanghai Hongqiao International Airport, we are close to attractions like Jinshan City Beach, and Wanda Plaza. Travel easily to other parts of the city with the readily available taxis in the neighborhood. The hotel has stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience.We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Yahya Moussa
Standard Double Room
Stayed in Jun 2024
Business travellers
8 reviews
4.0/5
Very Good
Posted on Aug 1, 2024
It was not bad
Response from Property: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. Holiday Inn Express Shanghai Jinshan is conveniently located at Jinshan District, Longhao Road and 58km from Shanghai Hongqiao International Airport, we are close to attractions like Jinshan City Beach, and Wanda Plaza. Travel easily to other parts of the city with the readily available taxis in the neighborhood. The hotel has stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience.We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Jocelyn.csy
Standard Double Room
Stayed in Sep 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 4, 2024
Clean room
Response from Property: Dear guest, We are glad to hear that you found our room clean. Thank you for your positive feedback. We strive to maintain high standards of cleanliness to ensure a comfortable stay for all our guests. We hope to welcome you back again soon. Best regards, IHG Social Listening Team
Ginge5
Standard Double Room
Stayed in Aug 2022
Couples
52 reviews
5.0/5
Outstanding
Posted on Oct 5, 2022
Our 4 trip to this hotel.
Easy check in
Good breakfast, with variety and choices
Friendly staff
Happy to accept bikes in the rooms
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. It's something that all of our staffs take proud in. Our restaurant cook does an amazing job, it sounds like you were able to enjoy a meal breakfast which is great to read.We look forward to your next trip! Sincerely,IHG Social Listening Team
Guest User
Standard Room (2 beds)
Stayed in Jan 2024
Booked for others
15 reviews
4.0/5
Very Good
Posted on Feb 19, 2024
ok...
Response from Property: Hello, dear guest, I am very happy to be able to bring you a comfortable stay experience. We arrange everything carefully, with elegant environment, high-quality services, complete facilities, high-quality sleep... The most important thing is considerate care, so that you always feel as warm as coming home when you come here. The early morning breakfast is a special feature of the hotel. It carefully selects ingredients and pays attention to nutritional balance. It combines Chinese and Western styles. In addition to various vegetable and fruit drinks, it also provides local specialties, freshly ground coffee, self-service toast, freshly cooked noodles with various toppings, etc., so that you can enjoy it. You can enjoy the pleasure brought by delicious food. We sincerely look forward to your visit again and wish you a happy life! Holiday Inn Express Guest Care Team
福 福
Superior Double Room
Stayed in Jan 2022
Business travellers
18 reviews
5.0/5
Outstanding
Posted on Mar 7, 2022
Great service all clean and new
Response from Property: Dear guest,Thanks so much for such a glowing review. We truly appreciate your business and you taking the time to share your comments. We hope to see you back with us again soon.Warm Regards,IHG Social Listening Team
Tuzi
Standard Double Room
Stayed in Nov 2024
Couples
17 reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
I've stayed here several times. It's pretty good and the location is great. Wanda is opposite and there's a lot to eat! The breakfast in the morning is also very rich………………
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your continued support! The hotel's excellent location allows you to enjoy convenience. Wanda opposite has a variety of delicious food to satisfy your taste buds. We also know the importance of breakfast. Holiday Inn Express has always adhered to the concept of quality first. Breakfast is not only rich and diverse, but also has a combination of Chinese and Western classics, from nutritious porridge to fresh baking, from specialty pasta to selected fruits, and The fragrant coffee in partnership with "Luckin Coffee" will start your day full of energy. We look forward to serving you again and wish you and your family happiness! Holiday Inn Express Guest Care Team
shuying82
Standard Double Room
Stayed in Oct 2024
Family
13 reviews
4.7/5
Amazing
Posted on Dec 18, 2024
Overall it's good, but I didn't experience the service. The breakfast variety is OK. Overall I'm quite satisfied. The location is good, just a short walk from the bus, and Wanda is opposite, so it's convenient for eating and drinking.
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Response from Property: 尊敬的客人,非常感謝您的好評!您的滿意是我們最大的動力。酒店地理位置得天獨厚,周邊公交便捷,對面萬達更是增添諸多便利。我們擁有清新時尚客房,配備優質床品、高速網絡等,助您安享舒適。自助商務中心與自動售貨機等自助設施,也為您提供更多自主選擇。期待您下次再來上海金山,上海金山智選假日酒店將繼續以高品質服務與設施迎接您,讓您的每一次入住都成為美好回憶!祝您夢想成真。 智選假日賓客關懷團隊
Guest User
Standard Double Room
Stayed in Oct 2024
Family
3 reviews
3.6/5
Posted on Nov 24, 2024
The hotel is across the road from Wanda Plaza, which is very convenient. The room type was upgraded. The room was arranged near the community, but you can also see the roadside. There is noise at night, which is quite noisy. The air conditioner does not heat, and it can only be used after finding a technician to repair it.
Original TextTranslated by Google
Response from Property: 尊貴的客人您好,感謝您選擇上海金山智選假日酒店,給予這份寶貴的點評。未能帶給您一次滿意的住宿體驗小智深表歉意。我們的房間採用中空雙層隔音玻璃,特製加厚實木門,以及隔音門封條等措施隔絕噪音,很遺憾隔音效果未達您的預期。您下次辦理入住時可與前台溝通,我們可根據房態儘可能為您安排更安靜的房間。空調方面小智會及時反饋給工程部進行檢測維修,再次感謝您的反饋。希望此次的入住不會影響到您對小智一貫的信心,也真誠邀請您繼續選擇我們酒店。祝您全家幸福美滿。 智選假日賓客關懷團隊
Guest User
Standard Double Room
Stayed in Sep 2024
Family
2 reviews
3.0/5
Posted on Oct 4, 2024
The room is OK, the facilities are still relatively old, there are too many people, the elevator is slow to wait, the robot delivers fewer things, and the sound insulation is not very good. Then, the main thing is that many things cannot be ordered, the service is still good, and the price is also OK. The breakfast is also good, quite good, overall
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對我們酒店的評價。很高興聽到您對房間和早餐給予了一定的認可,同時也對我們的服務和價格表示滿意。對於您提到的設施較老、電梯等待時間長、機器人送物種類少以及隔音不好等問題,我們深感抱歉。節假日期間,酒店客房率較高,入住人數較多,電梯運行較慢,機器人也較為繁忙,對此帶給您的不便小智深表歉意。再次感謝您的反饋,我們會不斷努力提升酒店的品質,為您提供更好的住宿體驗。期待您的下次光臨。
Olivia ��🐱wubao
Standard Room (2 beds)
Stayed in Aug 2024
Travel with friends
4 reviews
3.7/5
Posted on Sep 19, 2024
I come to Jinshan several times a year, and I stay at the Smart Choice every time. The location is convenient, next to Wanda, with complete facilities and rich breakfast. But the food will be cold if you go late. The bed is very comfortable, and the design of the separate washbasin and shower is also very user-friendly. Good value for money. I lay in the hotel for a day on the 9.16 typhoon day and felt very relaxed. I felt that the front desk service was average this time.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您一直以來對我們酒店的青睞與支持。很高興我們的位置、設施以及早餐豐富度能得到您的認可。對於您提到的去晚了食物會涼的問題,我們會加強對早餐食物的保温措施,確保客人隨時都能享用到温熱的食物。同時,對於前台服務一般的情況,我們深感歉意,我們會立即對前台員工進行培訓和整頓,提升服務質量,讓每一位客人都能感受到我們的熱情與專業。期待您下次再來時,能體驗到更加完美的服務和舒適的住宿環境。期待您有機會能再次入住我們酒店,祝您旅途愉快!智選假日賓客關懷團隊
Guest User
Standard Room (2 beds)
Stayed in Jul 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Aug 31, 2024
A perfect stay. Free parking. Clean rooms. Very close to Jinshan City Beach where we went. It takes only 10 minutes to drive there. There is also a shopping mall opposite, which is very convenient for eating!
Original TextTranslated by Google
Response from Property: 親愛的客人您好,謝謝您對小智環的肯定。我們選址十分好,並有免費地面和地下停車場,對面即為萬達廣場,是小資情懷聖地、美食,會客,休閑都很便捷,距離金山衞站以及金山城市沙灘僅僅5.5公里,車程15分鐘即可到達,便捷的地理位置讓您的出遊節省更多寶貴時間和精力。良好的服務和整潔清爽的環境一直以來是小智追求的宗旨所在,同時也是廣大商旅客人選擇的側重點之一,我們不敢有一絲懈怠。小智認真對待每一次清潔,大到整個酒店,細至客房每一條布草,讓您住得省心、安心、舒心。歡迎您常回來入住, 祝您生活愉快,闔家幸福!智選假日賓客關懷團隊