Serua Hotels & Accommodations

Bagus, perhatikan untuk kebersihan di kamar mandinyaaaaa

With a stay at this apartment in South Tangerang, you'll be within a 15-minute drive of Summarecon Mall Serpong and Aeon Mall BSD City. This apartment is 17.9 mi (28.8 km) from Grand Indonesia and 12.6 mi (20.3 km) from Blok M Square.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.Make yourself comfortable in your apartment. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Conveniences include a desk, and housekeeping is provided daily.

selalu happy staycation di sini. hotelnya tenang

Strategic location, a hotel with a simple concept but does not reduce the comfort of its guests. Wifi is fast, the bed is very comfortable, the clean sheets and the pillows are comfortable (so much I imagined the sheets and a gray pillow gloves in the photo) The size of the room is not too big, not too small. Fit for Indonesian size. The concept of a unique bathroom (the cabin model and the hot water shower that flows smoothly) No key-card required to turn on the electricity system, so I could leave the room with the AC and the lights kept on. A very recomended hotel for travelers who want to stay at affordable prices and comfortable room facilities

Very satisfactory.... Good service, clean environment

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

The location of the hotel is in blok M Mall, so fetching and dropping off from the hotel front door can be a bit confusing and not so easy. Calling Grab or e hailing cab is the best option. But the area is very strategic, in the middle of arrays of shopping complexes, both local and international brands, lots of convenient and hypermarket nearby, lots of places to grab great coffee (the coffee here is superb!), great choices for food, and nearby to MRT Blok M. The hotel itself is a new hotel, nice and sleek interior, though the room a bit small. Overall, we love staying here!

Didn’t really like this place . Ok for local people I guess but why stay here when you can stay at a real hotel for a tiny bit more. Room is. Small and there is nothing in the area in walking distance

Convenient location for attending the event at ICE. Staffs are very friendly and helpful. Room space is good and comfortable. The service and food at the top floor restaurant needs to improve. It's taken too long time to get the food and it's cool already.

I‘ve spent two nights at this hotel for a business trip. I wasn’t expecting something extraordinary but surprisingly it caught my attention on interior design. I would say much better than plain interior on mostly 3star business hotels chain. Breakfast is also tasty, lot of choices even the chef gave a surprise food tough hahaha, it was a fun moment. I don’t know about some review out there but definitely this hotel is worth your money per night on its class.